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Entry Level Applications Support Analyst Jobs in New York

mthree

Production Support Analyst

Manhattan, NY · On-site

The role involves providing 1st and 2nd line support for Equity Fund applications and enhancing ... Required : • Application Support Analyst • Global Environment Experience • Database ...

Tier4 Group

Technical Support Analyst

New York, NY · On-site

$20/hr

Title: Technical Support Analyst Location: New York, NY Type: Onsite (5 days onsite per week ... Software applications * Password and account access * Mobile devices * Network connectivity

BravoTech

Field Support Analyst

Manhattan, NY · On-site

Field Support Analyst Deliver Exceptional IT Support in a Dynamic Enterprise Environment We're ... Experience supporting Microsoft Office applications, including Word, Excel, and Outlook.

Spectra Group

Trade Support Analyst

Manhattan, NY · On-site

... • Demonstrates analytical thinking and sound judgement when making decisions • Good ... applications supporting a range of Financial Products • Advanced Microsoft Office skills ...

HERRICK FEINSTEIN LLP

Technical Support Analyst

Manhattan, NY

$62K - $78K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Technical Support Analyst DEPARTMENT : Information Technology FLSA STATUS : Non-Exempt REPORTS TO ... Analyze, identify, research, and resolve technical problems related to all applications. * Document ...

Skip Hop Inc

IT Support Analyst

New York, NY · On-site

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

Skip Hop Inc

IT Support Analyst

New York, NY

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

mthree

Production Support Analyst

New York, NY

We are looking for a Production Support Analyst to join our client's team in NYC. This is a ... of applications and infrastructure providing critical IT services to multiple businesses and ...

mthree

Production Support Analyst

New York, NY · On-site

We are looking for a Production Support Analyst to join our client's team in NYC. This is a ... of applications and infrastructure providing critical IT services to multiple businesses and ...

mThree

Production Support Analyst

New York, NY

We are looking for a Production Support Analyst to join our client's team in NYC. This is a ... of applications and infrastructure providing critical IT services to multiple businesses and ...

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Entry Level Applications Support Analyst information

What are some common challenges faced by entry level applications support analysts, and how can they be addressed?

Entry Level Applications Support Analysts often encounter challenges such as troubleshooting unfamiliar software issues, managing competing priorities, and communicating technical solutions to non-technical users. To address these challenges, it’s important to develop strong problem-solving skills, remain open to continuous learning, and build effective communication techniques. Collaborating closely with senior analysts and cross-functional teams can also help in gaining technical insights and understanding user needs more clearly, making it easier to resolve issues efficiently.

What does an entry level applications support analyst do?

An Entry Level Applications Support Analyst provides technical support for software applications used by a company or its clients. They help troubleshoot issues, resolve user problems, and ensure that applications run smoothly. Their responsibilities often include responding to support tickets, documenting solutions, and escalating complex problems to senior analysts or developers. This role is a great starting point for those interested in IT or software support careers, as it offers hands-on experience with a variety of business applications.

What is the difference between Entry Level Applications Support Analyst vs Help Desk Technician?

AspectEntry Level Applications Support AnalystHelp Desk Technician
Required CredentialsAssociate degree or equivalent, basic technical certificationsHigh school diploma or equivalent, basic technical knowledge
Work EnvironmentSupporting specific applications, troubleshooting software issuesResponding to user issues, providing general IT support
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

Both roles involve technical support, but the Entry Level Applications Support Analyst typically focuses on specific software applications and requires some technical certifications, whereas Help Desk Technicians handle broader user issues with less specialized training. The Analyst role often involves more troubleshooting and application-specific knowledge, making it suitable for those seeking to specialize in application support.

What are the key skills and qualifications needed to thrive as an entry level applications support analyst, and why are they important?

To thrive as an Entry Level Applications Support Analyst, you need a solid understanding of software applications, troubleshooting, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems like Jira or ServiceNow, SQL databases, and remote desktop tools is typically required. Strong analytical thinking, clear communication, and a customer-focused attitude are standout soft skills in this role. These abilities ensure timely resolution of user issues, smooth operation of business-critical systems, and positive client interactions.

What cities in New York are hiring for Entry Level Applications Support Analyst jobs?

Cities in New York with the most Entry Level Applications Support Analyst job openings:

Entry Level Applications Support Analyst jobs near you

Part-Time Application Support Analyst

Kforce Technology Staffing

Manhattan, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

RESPONSIBILITIES:
Kforce's client in NYC is seeking a Part-Time Application Support Analyst to provide day-to-day support for internal users across a variety of business and financial applications. This role serves as a key point of contact for troubleshooting issues, managing support requests, and ensuring a positive user experience.
Responsibilities:
* Provide application support to internal users across multiple business systems
* Respond to and track support requests submitted via email or ticketing tools
* Troubleshoot application issues and coordinate with vendors as needed
* Assist with user access management, system questions, and technical support
* Document issues, resolutions, and support procedures
* Communicate effectively with both technical and non-technical stakeholders
* Manage multiple priorities while delivering timely customer service
REQUIREMENTS:
* Experience in application support, help desk, or business systems support
* Strong problem-solving and customer service skills
* Ability to work independently and manage competing priorities
* Experience supporting accounting, finance, or business applications preferred
* Highly organized, detail-oriented, and responsive
Exposure to one or more of the following applications is a plus:
* Concur
* Intacct
* QuickBooks
* Ramp
* Martus
* Claude
* Microsoft Excel
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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