Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
US-Technical Specialist
Pittsburgh, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Pittsburgh, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Lake Grove, NY · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Lake Grove, NY · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Cherry Hill, NJ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Cherry Hill, NJ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Fairfax, VA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Fairfax, VA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Willow Grove, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Willow Grove, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Columbus, OH · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Columbus, OH · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Minneapolis, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Minneapolis, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Grand Rapids, MI · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Grand Rapids, MI · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Bloomington, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Bloomington, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Corte Madera, CA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Corte Madera, CA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Washington, DC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Washington, DC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Pittsburgh, PA · On-site
Responsibilities : • Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. • Support customers having ...
US-Technical Specialist
Pittsburgh, PA · On-site
Responsibilities : • Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. • Support customers having ...
US-Technical Specialist
Bethesda, MD · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Bethesda, MD · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Greenville, SC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Greenville, SC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Raleigh, NC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Raleigh, NC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Raleigh, NC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Raleigh, NC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Marlton, NJ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Marlton, NJ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
New Haven, CT · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
New Haven, CT · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Entry Level Apple Genius Bar information
See salary details
$5.29 - $7.91
10% of jobs
$9.91 is the 25th percentile. Wages below this are outliers.
$7.91 - $10.53
20% of jobs
$10.53 - $13.16
10% of jobs
The median wage is $14.30 / hr.
$13.16 - $15.78
24% of jobs
$17.61 is the 75th percentile. Wages above this are outliers.
$15.78 - $18.40
16% of jobs
$18.40 - $21.02
10% of jobs
$21.02 - $23.65
3% of jobs
$23.65 - $26.27
3% of jobs
$26.27 - $28.89
2% of jobs
$28.89 - $31.51
1% of jobs
$31.51 - $34.13
1% of jobs
$5
$15
$34
How much do entry level apple genius bar jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for entry level apple genius bar in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $18.03 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an entry level Apple Genius Bar technician?
To thrive as an Entry Level Apple Genius Bar technician, you need strong troubleshooting abilities, basic technical knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with Apple diagnostic tools, iOS/macOS systems, and point-of-sale software is essential. Outstanding communication, patience, and a customer-focused attitude help you excel in addressing user concerns and providing clear solutions. These skills ensure effective problem-solving, positive customer experiences, and the ability to represent Apple's high service standards.
What is the difference between Entry Level Apple Genius Bar vs Retail Sales Associate?
| Aspect | Entry Level Apple Genius Bar | Retail Sales Associate |
|---|---|---|
| Required Credentials | Basic technical knowledge, Apple certifications (optional) | Customer service skills, sales experience (preferred) |
| Work Environment | Apple Store technical support, troubleshooting | Retail store sales floor, customer interaction |
| Employer & Industry | Apple Inc., technology retail |
While both roles are in Apple retail stores, the Entry Level Apple Genius Bar focuses on technical support and device troubleshooting, requiring some technical knowledge. In contrast, a Retail Sales Associate primarily handles sales and customer service. Both positions involve working in a retail environment but differ in daily responsibilities and skill requirements.
What are some common challenges faced by entry level Apple Genius Bar specialists, and how can they be addressed?
Entry Level Apple Genius Bar Specialists often encounter challenges such as troubleshooting complex technical issues, managing high customer expectations, and balancing multiple appointments during busy periods. To address these challenges, it is helpful to stay updated on the latest Apple products, take advantage of ongoing training resources, and develop strong communication skills to explain technical concepts in simple terms. Collaboration with experienced team members and following established diagnostic protocols can also help streamline problem-solving and ensure a positive customer experience.
What is an entry level Apple Genius Bar?
An Entry Level Apple Genius Bar employee, often called a Genius or Technical Specialist, is a customer service and technical support representative at Apple retail stores. They assist customers with troubleshooting and repairing Apple products, such as iPhones, iPads, and Macs. Entry level employees typically diagnose issues, provide solutions, and educate customers on product usage and care. They work closely with other team members to ensure a positive customer experience and may also handle product setups and software updates.
What are the most commonly searched types of Apple Genius Bar jobs? The most popular types of Apple Genius Bar jobs are:
Full-time
Medical, Dental, Vision, Retirement
Re-posted 9 days ago
Job description
About Formlabs:
Do you want to change how the world creates?
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.
We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.
Your Impact:
To serve as the primary gateway for our customers, providing unparalleled support and education. We are committed to being the first point of contact, offering expertise and assistance that goes beyond problem-solving. Our goal is to empower users by delivering clear, reliable guidance and fostering a culture of continuous learning. As ambassadors of Formlabs, we strive to create a positive and impactful customer experience, ensuring that every interaction leaves our users more informed, confident, and satisfied with their Formlabs products.
What You'll Do:
- Accept and work on customer cases through multiple channels, including email and phone conversations with our customers
- Respond within the published Service Level Agreements, and promise to our customers
- Log all contacts in cases and provide technical support, diagnosis, and customer education opportunities in an effort to keep them printing and machines working, towards issue resolutions
- Dispatch replacement parts, hardware, and software, along with instructions and guidance per business guidelines
- Work with Services peers and Formlabs teams to be the voice of the customer on software and hardware-related feedback
- Learn our products, and print for yourself and for our customers
About You:
- 1+ years of customer service (contact center, field services), education (early ed teachers) or hardware support experience
- High School degree or equivalent
- Strong written and verbal empathetic communication skill
Bonus Skills:
- Technical retail experience (i.e., Apple Genius bar, Geek squad)
- Experience in Dental (hygienist, lab technician, etc)
- Experience in Additive Manufacturing
- STEM degree
- Fluency in Spanish or French
Our Benefits & Perks:
- Robust equity program to build future wealth through RSUs
- Comprehensive healthcare coverage (Medical, Dental, Vision)
- 401K matching and access to financial advisors
- Generous paid Parental Leave (up to 16 weeks)
- Tenure-based paid Sabbatical Leave (up to 6 weeks)
- Flexible Out of Office Plan - Take time when you need it
- Ample on-site parking & pre-tax commuter benefits
- Healthy on-site lunches, snacks, beverages, & treats
- Regular sponsored professional development opportunities
- Many opt-in culture events across our diverse community
- And of course... unlimited 3D prints
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
About Formlabs
Sourced by ZipRecruiter
Industry
Computer and electronic product manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Somerville, MA, US
Year founded
2011