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Entry Level American Express Gbt Jobs (NOW HIRING)

Hogg Robinson Group

$37K - $44K/yr

... American Express Global Business Travel family of companies. The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. * Flexible benefits are tailored to each country and start the ...

Hogg Robinson Group

Travel Consultant I

Elmendorf, TX · On-site

$37K - $44K/yr

... American Express Global Business Travel family of companies. The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. * Flexible benefits are tailored to each country and start the ...

Hogg Robinson Group

Travel Consultant II

Charleston, WV

$46K/yr

... American Express Global Business Travel family of companies. The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. * Flexible benefits are tailored to each country and start the ...

Hogg Robinson Group

Travel Consultant I

Quantico, VA

$36K - $40K/yr

... American Express Global Business Travel family of companies. The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. * Flexible benefits are tailored to each country and start the ...

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Entry Level American Express Gbt information

What is an Entry Level position at American Express GBT?

An Entry Level position at American Express Global Business Travel (GBT) is typically a starting role designed for individuals with limited work experience or those new to the corporate travel industry. These positions often involve providing customer service, supporting travel bookings, assisting clients with travel arrangements, and learning GBT's booking systems and processes. Entry level employees receive training and support to develop their skills and grow within the company. It's a great way to begin a career in travel management and gain exposure to a global organization.

What is the difference between Entry Level American Express Gbt vs Entry Level American Express Customer Service Representative?

AspectEntry Level American Express GbtEntry Level American Express Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice setting, often in call centers or corporate officesCall centers, customer service departments, remote options
Employer & Industry UsageAmerican Express, finance, and travel industries

Both roles typically require similar educational backgrounds and are based in customer service environments within American Express. The Gbt role may involve more specialized tasks related to global business transactions, while Customer Service Representatives focus on client support and inquiries. Both positions are entry-level and serve as foundational roles within the company's customer support and operational teams.

What are some typical challenges faced by entry-level employees at American Express GBT, and how can they be overcome?

Entry-level employees at American Express Global Business Travel (GBT) often face challenges such as adapting to fast-paced client demands, learning proprietary booking systems, and understanding complex travel policies. To overcome these challenges, new hires can benefit from participating actively in training programs, seeking feedback from supervisors, and collaborating with more experienced team members. Building strong communication skills and staying organized are also crucial for efficiently managing multiple tasks and delivering excellent customer service.

What are the key skills and qualifications needed to thrive as an Entry Level American Express Global Business Travel (GBT) employee, and why are they important?

To thrive as an Entry Level American Express GBT employee, you generally need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with travel booking systems like GDS (Global Distribution Systems), Microsoft Office Suite, and possibly certification in travel or hospitality is beneficial. Excellent communication, problem-solving abilities, and adaptability help you stand out when assisting clients and resolving travel issues. These skills ensure efficient travel arrangements, high customer satisfaction, and effective handling of client concerns in a dynamic travel industry environment.
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Entry Level American Express Gbt jobs near you
Infographic showing various Entry Level American Express Gbt job openings in the United States as of July 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution.
Travel Experience Counselor I- Onsite Fort Bragg

Travel Experience Counselor I- Onsite Fort Bragg

American Express Global Business Travel (GBT)

Liberty, NC • On-site

$38K - $40K/yr

Full-time

Medical, Life, Retirement

Posted 13 days ago

American Express Global Business Travel rating

8.7

Company rating: 8.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

2nd of 18 rated travel

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
What You'll Do:
  • Create and complete travel arrangements (air, hotel, car, rail)
  • Ensure reservations are built according to client standards and preferences
  • Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
  • Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destination, ticket exchanges and complex fares
  • Make changes or solve any issues that might occur during or before the travel
  • Assignments include both routine and non-routine work
  • Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up to date
  • Learn phone service and go available for phone calls supporting our front-line teams as directed by leadership

Location: Fort Bragg, North Carolina
Salary: $38K - $40K Annually
What We're Looking For:
  • 2 or more years' experience working in a customer service industry or with the US military
  • General computer knowledge/ability
  • A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too
  • Good verbal and written communication skills
  • Strong teamworking skills
  • A positive, "can do" attitude
  • Willingness to learn and grow!

CWT accepts Military experience/certifications as a substitute for some requirements.
Location
Fort Liberty, North Carolina, United States
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
This role is for CWT Defense & Government within CWT, a member of the American Express Global Business Travel family of companies.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

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