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Entry Level Amazon Jobs in Virginia (NOW HIRING)

DevOps Engineer

Chantilly, VA

$54 - $74/hr

Experience with Amazon Web Services (AWS) * Experience with infrastructure as code tools such as ... Experience developing in an Agile environment Level: Entry Level - SME Clearance: Active security ...

DevOps Engineer

Chantilly, VA · On-site

$54 - $74/hr

Experience with Amazon Web Services (AWS) * Experience with infrastructure as code tools such as ... Experience developing in an Agile environment Level: Entry Level - SME Clearance: Active security ...

DevOps Engineer

Chantilly, VA · On-site

$54 - $74/hr

Experience with Amazon Web Services (AWS) * Experience with infrastructure as code tools such as ... Experience developing in an Agile environment Level: Entry Level - SME Clearance: Active security ...

One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon) * CompTIA ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...

From entry-level employees to senior leaders, we believe there's always room to learn. We offer ... One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon) * CompTIA ...

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Showing results 1-20

Entry Level Amazon information

What are entry level Amazon jobs?

Entry level Amazon jobs are positions that require little to no prior experience and are suitable for those just starting their careers or looking to gain experience in a new field. These roles often include positions such as warehouse associate, fulfillment center worker, delivery driver, or customer service representative. Entry level jobs at Amazon focus on tasks like sorting packages, picking and packing orders, or assisting customers, and typically provide on-the-job training. They can be full-time, part-time, or seasonal and offer opportunities for advancement within the company.

What can I expect from the training and onboarding process for an entry-level position at Amazon?

As an entry-level employee at Amazon, you will participate in a comprehensive onboarding process designed to familiarize you with company policies, safety procedures, and your specific job responsibilities. The training typically includes a mix of classroom instruction, hands-on demonstrations, and shadowing experienced team members on the floor. You’ll also be introduced to Amazon’s productivity tools and performance metrics, which are important for day-to-day success. This supportive environment helps ensure you feel prepared and confident as you begin your new role.

What are the key skills and qualifications needed to thrive as an Entry Level Amazon Associate, and why are they important?

To thrive as an Entry Level Amazon Associate, you need basic literacy, numeracy, physical stamina, and a high school diploma or equivalent. Familiarity with warehouse management systems, handheld scanners, and basic computer skills is typically required. Attention to detail, teamwork, and a strong work ethic are important soft skills in this role. These skills ensure efficient order fulfillment, workplace safety, and effective collaboration in Amazon’s fast-paced environment.

What is the difference between Entry Level Amazon vs Entry Level Warehouse Associate?

AspectEntry Level AmazonEntry Level Warehouse Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; physical fitness
Work EnvironmentWarehouse, distribution centers, some office tasksWarehouse, physical labor, equipment operation
Employer & Industry UsageAmazon, e-commerce, logisticsVarious retail, logistics, and distribution companies
Common Search & ComparisonYesYes

Entry Level Amazon roles typically involve basic warehouse tasks within Amazon's distribution centers, focusing on order fulfillment and inventory management. Entry Level Warehouse Associate positions are similar, often found across various companies, emphasizing physical labor and warehouse operations. Both roles require minimal experience and serve as starting points in logistics careers, but Amazon-specific roles may include additional training on Amazon systems and processes.

What are the most commonly searched types of Amazon jobs in Virginia? The most popular types of Amazon jobs in Virginia are:
What are popular job titles related to Entry Level Amazon jobs in Virginia? For Entry Level Amazon jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Amazon jobs in Virginia look for? The top searched job categories for Entry Level Amazon jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Amazon jobs? Cities in Virginia with the most Entry Level Amazon job openings:
Infographic showing various Entry Level Amazon job openings in Virginia as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Hybrid job distribution.
Help Desk Specialist I (Tier I Agent - Internal)

Help Desk Specialist I (Tier I Agent - Internal)

Aretec Inc

Ashburn, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

Help Desk Specialist I (Tier 1 Agent - Internal)
CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that support mission success.
Position Summary
Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - Internal) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role serves as a 24x7x365 centralized Point of Contact (POC) for CBP employees and contractors, delivering first-level technical support and customer service. The ideal candidate is customer-focused, technically capable, and comfortable working in a fast-paced, mission-critical environment.
What You'll Do
  • Serve as the Tier 1 customer support Point of Contact for all CBP employees and contractors, operating in a 24x7x365 environment.
  • Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self-service tickets, and email.
  • Accurately log and document all incidents and service requests in ServiceNow, including troubleshooting steps and resolution details required for next-level support.
  • Perform initial investigation, triage, troubleshooting, resolution, and escalation for issues related to:
  • CBP web-based and client-based applications
  • Email and messaging systems
  • Mobile devices
  • Hardware (printers, desktops, laptops, peripherals)
  • Network connectivity
  • Workstation login and PIV card issues
  • Remote access, VPN, and DHS Workplace connectivity
  • Perform password resets, account unlocks, and initial request intake in compliance with security policies.
  • Provide first-call resolution using established troubleshooting techniques and approved knowledge articles.
  • Escalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third-party vendors, using ticket transfer and warm-call transfer methods.
  • Monitor ticket status and proactively communicate updates and resolution progress to customers.
  • Identify and escalate potential major incidents affecting multiple users.
  • Participate in major incident bridge calls and communicate customer impact as required.
  • Handle sensitive or VIP customer contacts with timely, accurate escalation and follow-up.
  • Verify ACE Portal accessibility following scheduled maintenance or outage events.

Required Qualifications
  • High school diploma or equivalent.
  • Minimum 1 year of experience providing IT help desk, service desk, or technical customer support.
  • Working knowledge of Windows operating systems, Microsoft Office, Active Directory, and basic networking concepts.
  • Strong customer service skills with clear and professional verbal and written communication.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications
  • CompTIA A+ or similar entry-level IT certification.
  • HDI Customer Service Representative (CSR) or Support Center Analyst (SCA) certification.
  • Experience using the ServiceNow ITSM platform.
  • Experience troubleshooting VPN solutions such as GlobalProtect or Zscaler.
  • Prior federal government or CBP help desk experience.
  • Experience with Amazon Connect or similar Automatic Call Distribution (ACD) systems.

Why Join Aretec
  • Support a high-visibility, mission-critical CBP operational environment.
  • Gain experience supporting enterprise-scale federal IT systems.
  • Opportunities for growth within service desk, operations, quality, training, and program management career paths.
  • Competitive compensation and benefits, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Paid Time Off and Holidays
  • Training and Certification Support

Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status