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Entry Level Amazon Bilingual Customer Service Jobs

The Ōnin Group

Bilingual Customer Service

Houston, TX · On-site

$19 - $20/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bilingual Customer Service * Answering phone calls * Processing customer orders * Generating paperwork * Checking orders for special requests * Providing timely responses to inquiries Skills and ...

Artech

Bilingual Customer Service Representative

Austin, TX · On-site

$15.25 - $19.25/hr

Bilingual Customer Service Representative We are looking for a Bilingual Customer Service Representative to support the Provider Network team. In this role, you will assist Medicaid providers and ...

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Entry Level Amazon Bilingual Customer Service information

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How much do entry level amazon bilingual customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level amazon bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is an entry level Amazon bilingual customer service job?

Entry Level Amazon Bilingual Customer Service jobs involve assisting Amazon customers with their inquiries, orders, and issues in multiple languages. Employees in these roles typically respond to customer questions via phone, email, or chat, ensuring a positive experience for shoppers from different regions. As bilingual representatives, they help bridge communication gaps and provide tailored support, often handling tasks such as order tracking, returns, and problem resolution. These positions require strong communication skills in English and at least one additional language, along with basic computer proficiency.

What are the key skills and qualifications needed to thrive as an entry level Amazon bilingual customer service representative?

To thrive as an Entry Level Amazon Bilingual Customer Service Representative, you need strong communication skills in both English and a second language, along with basic computer proficiency and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Amazon's internal platforms, and ticketing tools is typically required. Exceptional problem-solving abilities, patience, and active listening make candidates stand out in this role. These skills ensure efficient resolution of customer inquiries, deliver high-quality service, and support customer satisfaction in a dynamic, multilingual environment.

What are the main challenges faced by entry level Amazon bilingual customer service representatives, and how can they be managed effectively?

Entry Level Amazon Bilingual Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex customer issues in multiple languages, and adapting to evolving company policies. To manage these effectively, it's important to develop strong time-management skills, continuously improve language proficiency, and actively participate in training sessions. Building rapport with team members and seeking support from supervisors can also help in navigating difficult situations and maintaining high-quality service standards.

What is the difference between Entry Level Amazon Bilingual Customer Service vs Entry Level Amazon Customer Service?

AspectEntry Level Amazon Bilingual Customer ServiceEntry Level Amazon Customer Service
Required CredentialsBasic high school diploma; bilingual proficiency in English and another languageBasic high school diploma; English proficiency
Work EnvironmentRemote or call center; customer support via phone, chat, emailRemote or call center; customer support via phone, chat, email
Employer & Industry UsageAmazon; e-commerce and retailAmazon; e-commerce and retail
Common Search & ComparisonFocuses on bilingual skills and language supportFocuses on general customer service skills

Entry Level Amazon Bilingual Customer Service roles require bilingual language skills and cater to diverse customer needs, while Entry Level Amazon Customer Service positions focus on general customer support. Both roles share similar work environments and industry usage, but the bilingual position emphasizes language proficiency for broader customer engagement.

What cities are hiring for Entry Level Amazon Bilingual Customer Service jobs?

Cities with the most Entry Level Amazon Bilingual Customer Service job openings:

What are the most commonly searched types of Amazon Bilingual Customer Service jobs?

The most popular types of Amazon Bilingual Customer Service jobs are:

What states have the most Entry Level Amazon Bilingual Customer Service jobs?

States with the most job openings for Entry Level Amazon Bilingual Customer Service jobs include:

Entry Level Amazon Bilingual Customer Service jobs near you

Bilingual Customer Service Representative

Contact Government Services, LLC

Albuquerque, NM

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Bilingual Customer Service Representative
Employment Type: Full Time , Entry Level
Department: Customer Service
 
CGS is seeking a Bilingual Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.
 
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
- Reply to calls and emails from the public on housing and FHA mortgages.
- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
- Document your communications in our database.
 
Qualifications:
-         Bilingual and fully fluent in English and Spanish (both written and verbal)
-         High School diploma or General Educational Development (GED) certificate
-         Minimum of two (2) years of customer service, call center, or contact center work history.
-         Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
 
Ideally, you will also have:
- Ability to follow policies, procedures, and regulations.
- Ability to navigate a content management system, other applications and related web sites.
- Strong written and verbal communication skills.
- Excellent customer service, dependability and time management skills.
- Keyboarding proficiency of at least 40 words per minute.
- Call Center (omnichannel) background a plus.
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
 
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
 
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Join our team and become part of government innovation!
 
Explore additional job opportunities with CGS on our Job Board:
 
https://cgsfederal.com/join-our-team/
 
For more information about CGS please visit: https://www.cgsfederal.com or contact:
 
Phone: +1 (888) 680-5916
Email: [email protected]
 
 
$40,000 - $45,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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