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Entry Level Agent Support Representative Jobs in Raleigh, NC

VIVA USA INC

Customer Service Support Operator

Cary, NC · On-site +1

$16.75 - $21.25/hr

... as a Change Agent and successfully exhibit and promote change management, customer focus, and ... Cooperates with clients and sales representatives to clarify orders and issues. Participates in ...

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All JobsAgent Support Representative JobsEntry Level Agent Support Representative JobsEntry Level Agent Support Representative Jobs in Raleigh, NC

Entry Level Agent Support Representative information

See Raleigh, NC salary details

$11

$21

$30

How much do entry level agent support representative jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for entry level agent support representative in Raleigh, NC is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.37 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Agent Support Representative vs Customer Service Associate?

AspectEntry Level Agent Support RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, support desks, or online support platformsRetail stores, call centers, or service counters
Industry UsageCommon in telecommunications, insurance, and tech companiesWidespread across retail, hospitality, and service industries
Search & Comparison IntentFocuses on technical support and client assistance rolesEmphasizes direct customer interaction and service skills

While both roles involve assisting customers, the Entry Level Agent Support Representative typically provides technical or specialized support in a call center or online environment, whereas the Customer Service Associate often works directly with customers in retail or service settings. Understanding these differences can help job seekers target the right position based on their skills and career goals.

What are the most commonly searched types of Agent Support Representative jobs in Raleigh, NC? The most popular types of Agent Support Representative jobs in Raleigh, NC are:
Entry Level Agent Support Representative jobs near you
Infographic showing various Entry Level Agent Support Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $43,767 per year, or $21 per hour.

Customer Service Representative - State Farm Agent Team Member

Matt Davis - State Farm Agent

Garner, NC • On-site

$40K - $50K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Benefits:
  • Hourly Plus Commission
  • Hiring Bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Matt Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.