Description
Boys & Girls Clubs of San Francisco - Don Fisher Clubhouse
San Francisco, CA  |  Full-Time (40 hours year round)  10 AM - 6 PM |  $24-$26/hr  |  Benefits Eligible
Why This Role Matters
Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential. We are nationally recognized for the high quality of our programs and comprehensive approach to serving youth. Whether you're joining our administrative team, a Clubhouse team, a school-based team, or our Camp Mendocino team, you'll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential.
Key Responsibilities
Under the direct supervision of the Clubhouse Director & Assistant Clubhouse Director, the Administrative Assistant provides operational and administrative support with a primary focus on data management and front desk operations. This position is full-time, supporting our Don Fisher Clubhouse.
Data Management
Track & Maintain Records - Enter and manage member data, attendance, food program paperwork, and volunteer and teen work experience hours with accuracy and on deadline
Build Reliable Systems - Establish clear processes so staff submit data consistently and correctly; troubleshoot errors proactively
Communicate Proactively - Keep supervisors and staff informed on data quality, system updates, and improvement opportunities
Front Desk Operations
Own the Front Desk - Serve as the first point of contact for members, families, volunteers, and visitors - creating a warm, organized welcome
Manage Daily Flow - Handle check-ins, membership cards, guest registration, phone calls, voicemails, and emails
Support Families - Conduct parent orientations, manage membership fees, and ensure the lobby reflects BGCSF's standards and current materials
Administrative Support
Support Leadership - Manage the Clubhouse Director's calendar, coordinate meetings, and handle scheduling and correspondence
Keep the Team Connected - Facilitate communication across staff, BGCSF departments, community partners, and families
Drive Reporting - Compile the monthly Clubhouse report and prepare documentation as needed
What You Bring
Required:
2-5 years of administrative or equivalent experience
Proven data entry skills with strong attention to detail and accuracy
Customer service experience - professional, personable, and able to resolve minor Â
     conflicts calmly
Proficiency in Microsoft Suite and Google Workspace, especially Excel and Sheets
Ability to manage multiple priorities in a fast-paced environment
Preferred:
Red Cross First Aid/CPR certification or willingness to obtain within 90 days
Experience working with youth; strong communication skills with kids, staff, and families
Proficiency in design tools such as Canva, Adobe Publisher, or Photoshop
Bilingual in SpanishÂ
Physical Requirements
Must be able to lift 25 lbs
Must be able to stand for at least 2 hours consecutively
Must be able to sit at a computer workstation for long periods of time
Benefits
- Comprehensive health benefits, including employer contributionsÂ
- 401K pre-tax program and 7% employer contribution after one year of service
- Employee Assistance Program (EAP)
- Education assistance
- Pre-tax Transportation Savings Account
- Flexible Spending Account (FSA)
- Generous Paid Time Off program Â
- Paid Holidays
- Life & Disability Insurance
- Professional development opportunities
- Free all-location West Coast Bay Club membership (for FT & PT after 90 days)
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs. At BGCSF, our decisions are based on other factors and dependant on the circumstances for each position. Depending on the need and requirement of the position, an individual could be hired at or near the entry-level, mid-level or top-of-the-range for their role and compensation. As such, a reasonable estimate of the current range is $24.00 to $26.00 per hour.
Disclaimer
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. The organization has the discretion to relocate/reassign a person, as needed.son, as needed.
Pre-Employment Requirements
As part of the hiring process, BGCSF requires candidates to complete LiveScan fingerprinting, a background check, and a tuberculosis (TB) evaluation or test.