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Entry Customer Service Jobs in Delaware (NOW HIRING)

PharMerica

Pharmacy Order Entry Technician

Newark, DE · On-site

$16.50 - $19.75/hr

Our Company PharMerica Overview OnePoint Patient Care is hiring a Full-Time Pharmacy Order Entry ... Provide excellent customer service in line with company values and policies. * Assist with ...

PharMerica

Pharmacy Order Entry Technician

Newark, DE

$21 - $24/hr

Our Company PharMerica Overview OnePoint Patient Care is hiring aFull-Time Pharmacy Order Entry ... Provide excellent customer service in line with company values and policies. * Assist with ...

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All JobsEntry Customer Service JobsEntry Customer Service Jobs in Delaware

Entry Customer Service information

How to make $2000 a week working from home?

Entry customer service roles typically pay hourly wages that may not reach $2000 weekly unless working full-time hours or earning bonuses. To increase earnings, some agents take on multiple shifts, specialize in high-demand areas, or pursue advanced certifications to qualify for higher-paying positions. Building experience and developing strong communication skills can also lead to higher pay over time.

What does entry level customer service mean?

Entry-level customer service refers to the initial position in customer support roles that typically require little to no prior experience. These roles often involve basic communication skills, using tools like CRM software, and may include training to develop product knowledge and customer interaction skills.

What jobs pay 4000 a week without a degree?

Entry-level customer service roles typically do not pay $4,000 a week; however, higher-paying customer service management or specialized roles in industries like finance or tech can reach that level with experience. These positions often require strong communication skills, industry knowledge, and sometimes certifications, and may involve working long hours or managing teams.

How to get into customer service with no experience?

Entry-level customer service positions often do not require prior experience; instead, employers look for strong communication skills, a positive attitude, and the ability to handle customer interactions. Gaining relevant skills through online courses, volunteering, or internships can improve your chances, and highlighting soft skills on your resume can help you get started.

What is the difference between Entry Customer Service vs Customer Support Specialist?

AspectEntry Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online chatTechnical support centers, online platforms, call centers
Employer & Industry UsageRetail, hospitality, telecomTech companies, software firms, telecom
Common Search & ComparisonCustomer service entry rolesTechnical customer support roles

Entry Customer Service roles focus on general customer interactions, often in retail or call centers, requiring basic communication skills. Customer Support Specialists typically handle technical issues, requiring some product knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and specialization.

What are popular job titles related to Entry Customer Service jobs in Delaware? For Entry Customer Service jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Entry Customer Service jobs in Delaware look for? The top searched job categories for Entry Customer Service jobs in Delaware are:
Entry Customer Service jobs near you

Associate Customer Service Representative

Omni Inclusive

Wilmington, DE • On-site

$15.50 - $21/hr

Other

Posted 12 hours ago

Job description

Agile1-Job Description-Customer Service Specialist
Position Overview:
Customer Focused liaison promoting and implementing functional excellence in the CSR role. Provide domestic customer service according to the needs of the Business and Customers. Provide the Continuous Improvement of the Quality Process by working on Best Practices, Training, and Auditing.
Customer Service Rep must obtain a thorough working knowledge of the domestic order management system and all applicable policies and procedures. Experience in SAP-R3 or equivalent, order entry, pricing, documentation and invoicing is required. A thorough understanding of the Quality System and business experience is preferred. This position offers the incumbents the opportunity to become proficient in many areas including various applications of SAP-R3, SharePoint, SalesForce.com. The incumbent will work with all levels of the business including, but not limited to, demand and supply planners, market segments, other customer service reps, U.S. plant sites, warehouses, regional contacts, freight forwarders, carriers, and financial contacts to meet customers' needs while maintaining quality standards. Responsibilities include but are not limited to: responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process.
This position will require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.
MININMUM SKILLS REQUIRED:
• Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience.
• Previous knowledge of the Sales to Cash(STC)/Requisition to Pay (RTP) process is preferred.
• Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
• Knowledge of SAP-R3 or equivalent is required. Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing.
• Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word). Must be tested in MS Office and include scores.
• Salesforce.com and SharePoint experience is a plus.
• This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers, Businesses, Distributors and Subsidiaries.
• Ability to identify areas for improvement and implement change.
• Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management
• Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment
• Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers.
Educational Qualifications/Experience Needed
Required: College degree; previous customer service experience, SAP-R3 or equivalent experience
Preferred: Bachelor's degree
ADDITIONAL INFORMATION: Some travel may be required, however would be infrequent if at all.

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