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Entry Client Representative Jobs in New York (NOW HIRING)

Housing Works

Data Entry Specialist

Brooklyn, NY · On-site

$20 - $23/hr

... in client outreach activities. Requirements: * Bachelor's Degree preferred * High School Diploma/G ... represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"

Proskauer

Client Value Analyst

New York, NY · On-site

$95K - $115K/yr

The world's leading organizations and global players choose Proskauer to represent them when they ... Review time entry and matter data to ensure accurate budget to actual reporting and revenue ...

PPD&G

Customer Relations Representative

Hauppauge, NY · On-site

Client Relations Position: Customer Service Representative Job Type: Full Time We are hiring a ... Basic order/data entry skills are a plus. * Competency in Google Suite (Sheets, Docs, Gmail, etc.

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Entry Client Representative information

What is an entry client representative?

Entry Client Representatives are professionals who act as the first point of contact between a company and its clients. They handle customer inquiries, provide information about products or services, and resolve basic issues to ensure customer satisfaction. Typically, this role involves communication via phone, email, or chat, and requires strong interpersonal and problem-solving skills. Entry-level positions are designed for individuals new to the field, offering training and opportunities for advancement within client relations or customer service departments.

What are the key skills and qualifications needed to thrive as an entry client representative?

To thrive as an Entry Client Representative, you generally need strong interpersonal skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, basic office applications, and telephone systems is often required. Exceptional communication, patience, and active listening help representatives build rapport and effectively address client concerns. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting business growth.

What are some common challenges faced by entry client representatives, and how can they be overcome?

Entry Client Representatives often face challenges such as managing high volumes of client inquiries, adapting to different client personalities, and quickly learning product or service details. To overcome these, it's helpful to develop strong organizational skills, actively listen to client needs, and seek guidance from experienced team members. Regular training sessions and open communication within the team can also enhance problem-solving abilities and improve overall client satisfaction.

What is the difference between Entry Client Representative vs Customer Service Associate?

AspectEntry Client RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice setting, client-facing interactions, financial or service industriesRetail, call centers, retail stores, service industries
Employer & Industry UsageFinancial institutions, corporate client servicesRetail, telecommunications, hospitality
Search & Comparison IntentRoles involving client interaction, account managementCustomer support, front-line service roles

The Entry Client Representative and Customer Service Associate roles share similarities in customer interaction and work environments but differ mainly in industry focus and responsibilities. Entry Client Representatives typically handle client accounts in financial or corporate settings, requiring more specialized knowledge, while Customer Service Associates work in retail or service sectors, focusing on general customer support.

What are popular job titles related to Entry Client Representative jobs in New York?

For Entry Client Representative jobs in New York, the most frequently searched job titles are:

What job categories do people searching Entry Client Representative jobs in New York look for?

The top searched job categories for Entry Client Representative jobs in New York are:

Entry Client Representative jobs near you

Data Entry Specialist

Housing Works

Brooklyn, NY • On-site

$20 - $23/hr

Full-time

PTO

Re-posted 23 days ago

Job description

Compensation Range: $20/hr - $23/hr commensurate with experience
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Overview:
The Data Entry Specialist position provides data support to the IE PrEP team, focusing on data collection, data entry, and data analysis/reporting. The position is responsible for submitting data for Aids Institute funded contracts. It assists a cross-functional team in analyzing and understanding site-wide performance toward HIV prevention goals, as well as tracking Continuous Quality Improvement (CQI) projects.
Responsibilities:
  • Collect service encounters and data from improving Equity PrEP team members on a recurring basis.
  • Enter service encounters and data into all related electronic platforms.
  • Analyze and aggregate data regularly in preparation for program reporting.
  • Generate weekly and monthly reports from data recording platforms.
  • Perform regular audits on program data and coordinate with front-line staff to make appropriate corrections
  • Record and document services into the Aids Institute for AIRS systems as per contractual agreements.
  • Participate in regular staff meetings and weekly supervision, attending training for further skills development as required.
  • Additional clerical/administrative duties as needed, including but not limited to: filing, sorting, logging and tracking of program incentives, managing purchase requests, planning of program events, tracking point of care HIV/STI tests and testing supplies, aiding in program QI documentation, data collection, and participating in client outreach activities.

Requirements:
  • Bachelor's Degree preferred
  • High School Diploma/G.E.D. required
  • 2 years of related experience in the field of human services, health information, or medical services focusing on data entry

The following additional competencies are viewed as important to success in this position:
  • Computer Literacy
  • Interpersonal Skills
  • Knowledge of HIV, mental illness, substance use, homelessness and other chronic conditions
  • Working knowledge of Microsoft Office (Word, Excel)

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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