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Enterprise Service Delivery Manager Jobs (NOW HIRING)

Service Delivery Manager OMG Inc. is a leading manufacturer of fastening products and technologies ... Proficient with enterprise resource systems, QAD preferred. * Positive can-do attitude. Physical ...

WI · On-site

At least 2-3 years of experience as a Service Delivery Manager or Project Manager in an IT software environment (preferably ERP) * Strong understanding of business processes and familiarity with ...

... enterprise technology, digital, and business solutions to global clients. We help leading ... The Service Delivery Manager serves as the primary delivery leader for assigned client ...

Service Delivery Manager

Arlington, VA · On-site

$147K - $220K/yr

Everforth ECS is looking for a Service Delivery Manager to oversee the user and agency facing functions of the CDM Program. These include Agency Success, Cyber Operations, Tier 1 Service Desk, Tier 2 ...

San Francisco, United States | Posted on 08/21/2026 GDI Infotech provides technology staffing and digital transformation solutions to MSPs, enterprise technology organizations, and institutions such ...

The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a ...

Service Delivery Manager

Chicago, IL · On-site

$74K - $96K/yr

R11495A career as an Account Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest corporations, government entities ...

... Manager(SDM)to joinourservicedelivery managementteam.AsanSDM, you will play a crucial role ... Working under the supervision ofourDirectorof Service Delivery, you will interact regularly with ...

WHAT YOU GET TO DO The Service Delivery Manager will function as direct contact for IT-related issues overseeing that IT infrastructure is included properly as provided by KNAPP and IT services. The ...

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

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$93.9K

$160.5K

How much do enterprise service delivery manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for enterprise service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Enterprise Service Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

Houston, TX • On-site

Centre Technologies
IT Services • 51 - 200 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

We are excited to announce that we are expanding our team and adding a new Service Delivery Manager
Company Culture
At Centre, our diverse workforce drives innovation and success. We foster a collaborative environment where consultants work together to deliver tailored IT solutions that meet our clients' unique business needs.
Benefits
  • Hybrid work options, paid time off, and holidays
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with employer match
  • Professional growth opportunities in a stable, team-oriented environment

Position: Service Delivery Manager
The Service Delivery Manager ensures exceptional service quality for our managed services clients. This role leads a team of consultants, establishes best practices, and drives continuous improvement in service delivery. You'll help define team skills, processes, and tools, ensuring efficiency and client satisfaction. As a key member of the management team, you'll contribute to business planning and collaboration.
Key Responsibilities
  • Ensure quality, security, and compliance for all clients
  • Manage work distribution and ensure timely resolution to customer issues
  • Identify trends in reactive support and help drive automation and process efficiencies
  • Drive proactive client management and SLA adherence
  • Handle ticket escalation and critical issue resolution
  • Maintain documentation and compliance standards
  • Drive, manage and report on monthly and quarterly Service Desk KPIs
  • Manage deployment, maintenance, and upgrades of systems and tools including servers, workstations, operating systems, hardware, software and peripherals
  • Support onboarding for new clients
  • Support team development and career growth
  • Participate in recruitment and selection of new team members
  • Review and approve time/expense entries

Qualifications
  • Bachelor's degree required
  • 5+ years of hands-on leadership experience
  • Strong proficiency in Microsoft Office Suite
  • Expertise in:
  • Windows OS, Windows Server
  • Microsoft administration tools (AD, DHCP, DNS, Group Policy)
  • Microsoft Exchange, Citrix technologies
  • Backup/DR strategies and system upgrades
  • Network infrastructure and protocols (TCP/IP, DNS, DHCP)
  • Enterprise hardware (Cisco, Dell, HP)