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Enterprise Client Services Manager Jobs (NOW HIRING)

Flywire

Enterprise Client Success Manager

Boston, MA · On-site

$85K - $95K/yr

Flywire is looking for an Enterprise Client Success Manager to own and grow relationships with our most strategic travel clients. You'll sit at the intersection of sales, operations, and product ...

Localytics

Enterprise Client Partner

Solutioning and delivery are owned by our Solutions and Services organization; the Client Partner ... Senior enterprise sales at a complex, services-attached SaaS company. CDPs, marketing clouds, data ...

Smartcat

Enterprise Client Executive

Dallas, TX · On-site +1

Enterprise Client Executive (Defend Account Management Team | Enterprise & Strategic Accounts) Location: US - Remote Reports to: Sr. Director of Defend Account Management Segment: Enterprise ...

SpecialtyRX

Be Seen First

Client Services Manager - Augusta, GA

Augusta, GA · On-site

$55K - $58K/yr

The Client Services Manager will be servicing and overseeing the relationship with our long term care facilities and assisted living communities in the surrounding areas of Sandy Springs, Georgia.

New

Miningamigos

The Client Services Manager role represents the entry-level client leadership position at BC. Individuals progress into a Client Services Manager after demonstrating both interest and foundational ...

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Enterprise Client Services Manager information

See salary details

$43.5K

$119.6K

$156.5K

How much do enterprise client services manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for enterprise client services manager in the United States is $119,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does an enterprise client services manager do?

An Enterprise Client Services Manager oversees relationships with large-scale clients, ensuring their needs are met and services are delivered effectively. They act as a primary point of contact, coordinating between internal teams and the client to resolve issues, implement solutions, and drive client satisfaction. Their responsibilities often include managing account performance, identifying opportunities for growth, and ensuring contract compliance. This role requires strong communication, problem-solving skills, and a deep understanding of the client’s business objectives.

What are some common challenges faced by enterprise client services managers when handling large-scale client accounts?

Enterprise Client Services Managers often encounter challenges such as balancing the diverse needs of multiple high-value clients, managing complex service-level agreements, and coordinating with cross-functional teams to deliver tailored solutions. They must prioritize client requests while maintaining strong relationships and ensuring timely resolution of issues. Effective communication, proactive problem-solving, and strong organizational skills are essential for navigating these challenges and delivering exceptional service.

What are the key skills and qualifications needed to thrive as an enterprise client services manager, and why are they important?

To thrive as an Enterprise Client Services Manager, you need strong account management, strategic planning, and client relationship skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce and project management tools, as well as experience with enterprise software solutions, is often required. Outstanding communication, problem-solving, and leadership abilities set top performers apart by fostering trust and collaboration. These skills are critical for ensuring customer satisfaction, driving client retention, and delivering effective solutions to complex business needs.

What is the difference between Enterprise Client Services Manager vs Account Manager?

AspectEnterprise Client Services ManagerAccount Manager
Primary FocusOverseeing large enterprise client accounts, ensuring service delivery and client satisfactionManaging individual client accounts, maintaining relationships, and upselling services
Required CredentialsBachelor's degree, experience in client management, industry-specific certificationsBachelor's degree, sales or customer service experience, industry knowledge
Work EnvironmentCorporate offices, client sites, cross-functional teamsOffice settings, client meetings, sales environments
Employer & Industry UsageTech, consulting, enterprise servicesSales, marketing, technology sectors

The Enterprise Client Services Manager focuses on managing large, complex client accounts and ensuring overall satisfaction, often working with multiple teams. In contrast, the Account Manager handles individual client relationships, focusing on retention and sales growth. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

What is the average salary for an enterprise client services manager in the US?

The average salary for an enterprise client services manager in the US typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What cities are hiring for Enterprise Client Services Manager jobs?

Cities with the most Enterprise Client Services Manager job openings:

What states have the most Enterprise Client Services Manager jobs?

States with the most job openings for Enterprise Client Services Manager jobs include:

What are popular job titles related to Enterprise Client Services Manager jobs?

For Enterprise Client Services Manager jobs, the most frequently searched job titles are:

Infographic showing various Enterprise Client Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $119,597 per year, or $57.5 per hour.

Enterprise Client Success Manager

Boston, MA • On-site

Flywire
Finance and Insurance • 501 - 1,000 employees
Learn more about Flywireexternal

$85K - $95K/yr

Full-time

Re-posted 8 days ago

Job description

Company Description
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We've since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.
Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
The Opportunity:
Flywire is looking for an Enterprise Client Success Manager to own and grow relationships with our most strategic travel clients. You'll sit at the intersection of sales, operations, and product, serving as the trusted advisor who ensures clients are getting maximum value from Flywire's payment solutions while driving retention and revenue growth.
What You'll Do:
  • Build and maintain deep, trusted relationships with enterprise travel clients, acting as their primary point of contact and internal advocate at Flywire
  • Develop bespoke strategic account plans for each client to maximize payment volume, product utilization, and overall satisfaction
  • Partner closely with the Travel Sales Team on pipeline accounts - contributing to implementation and go-live planning well before a client's first transaction
  • Drive revenue growth through proactive upselling and expansion opportunities within your book of business
  • Own escalated client issues end-to-end, including chargebacks, refunds, and operational challenges, ensuring timely and accurate resolution
  • Deliver regular business reviews, analytics, and reporting that help clients understand their performance and identify opportunities
  • Lead and execute short- and long-term operational initiatives, continuous improvement plans, and client-driven special projects
  • Collaborate cross-functionally with Product, Finance, and Operations to surface client feedback and advocate for enterprise needs
  • Contribute to building and maintaining onboarding best practices alongside the Sales team
  • In the coming years, manage and develop a team of Relationship Managers spanning multiple regions within the DMC business units

Qualifications
Here's What We're Looking For:
  • Bachelor's degree in Business, Communications, Marketing, or a related field
  • 5+ years of relationship management or account management experience, ideally in a B2B or fintech environment
  • Experience navigating complex client relationships, handling objections, and driving commercial outcomes
  • A proven track record of growing and retaining enterprise accounts
  • Strong analytical, planning, and communication skills - you're as comfortable in a spreadsheet as you are presenting to a C-suite
  • Willingness to travel approximately 25% of the time
  • Experience with Salesforce, GSuite, Asana, Jira, Slack, Looker, or Smartsheet is a plus

Additional Information
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for questions.
Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.
The US base salary range for this full-time position is $85,000-$95,000 plus benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.
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