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Enrollment Assistant Jobs in Oak Ridge, TN (NOW HIRING)

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Enrollment Assistant

Harriman, TN · On-site

$33K - $43K/yr

Enrollment Assistant Employee Classification: Clerical & Secretarial Institution: Roane State Community College Department: One Stop Campus Location: Roane State Community College Job Summary The ...

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Enrollment Assistant information

See Oak Ridge, TN salary details

$26.8K

$42.8K

$66K

How much do enrollment assistant jobs pay per year?

As of Aug 27, 2026, the average yearly pay for enrollment assistant in Oak Ridge, TN is $42,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $46,400.00 per year, depending on experience, location, and employer.

What is an enrollment assistant?

Enrollment Assistants are administrative professionals who support the enrollment process at educational institutions, such as colleges, universities, or training programs. They help prospective and current students with applications, registration, and documentation, and often serve as a primary point of contact for enrollment-related inquiries. Their duties may also include data entry, maintaining student records, and providing information about programs and deadlines. Enrollment Assistants play a crucial role in ensuring a smooth and efficient enrollment experience for students and staff.

What skills and qualifications are needed to be an enrollment assistant?

To thrive as an Enrollment Assistant, you typically need strong organizational skills, attention to detail, and familiarity with enrollment procedures, often supported by a high school diploma or associate degree. Proficiency with student information systems, databases, and office software like Microsoft Office is commonly required. Excellent communication, customer service, and problem-solving skills are essential for assisting students and collaborating with staff. These skills ensure accurate processing of enrollment records, a positive student experience, and the smooth operation of educational institutions.

What challenges do enrollment assistants face during peak registration periods, and how can they manage them?

Enrollment Assistants often experience high volumes of student inquiries and tight deadlines during peak registration periods. Managing multiple tasks simultaneously—such as processing applications, verifying documentation, and providing support—can be challenging. Staying organized, prioritizing urgent requests, and utilizing student information systems efficiently are key strategies. Strong communication skills and teamwork are also essential, as Enrollment Assistants frequently collaborate with admissions staff, academic advisors, and students to resolve issues promptly.

What cities near Oak Ridge, TN are hiring for Enrollment Assistant jobs?

Cities near Oak Ridge, TN with the most Enrollment Assistant job openings:

Enrollment Assistant jobs near you
Infographic showing various Enrollment Assistant job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 5% Internship, 37% Full Time, 53% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $42,771 per year, or $20.6 per hour.

Enrollment Assistant

Harriman, TN

Tennessee Board of Regents
Colleges, Universities, and Professional Schools • 51 - 200 employees
Learn more about Tennessee Board of Regentsexternal

$33K - $43K/yr

Full-time

Posted 28 days ago

Job description

Enrollment Assistant

Apply now Job no: 503655
Work type: Staff Full-Time
Location: Harriman
Categories: Staff

Title: Enrollment Assistant

Employee Classification: Clerical & Secretarial

Institution: Roane State Community College

Department: One Stop

Campus Location: Roane State Community College

Job Summary

The Enrollment Assistant supports the admissions and enrollment process at the college by providing high-quality customer service to prospective and current students. This role assists with application processing, registration support, records management, and student inquiries while ensuring compliance with institutional policies and procedures. The Enrollment Assistant serves as a key point of contact for students, guiding them through admissions requirements, enrollment steps, and related services to promote student access, retention, and success.

Job Duties

  • Access and correctly interpret information in Banner related to admissions/records/financial aid.
  • Analyze and problem solve student situations to provide accurate responses.
  • Anticipate student needs, always providing the most thorough information.
  • Review documents to determine validity and scan, verifying documents are readable and all pages have been included.
  • Deal with conflict situations and assist in providing solutions.
  • Communicate with students through email, phone and in person conversations.
  • Other duties as assigned. 

Minimum Qualifications

Associate's degree or higher.
Minimum 1 year customer service experience.
Proficiency using Excel, Microsoft Word, PowerPoint.

Preferred Qualifications

Knowledge of admissions, records and financial aid in college/university setting.
Ellucian Banner 9 knowledge.
Experience working in an educational setting.

Knowledge, Skills, and Abilities

Must possess excellent communication, analytical thinking and problem-solving skills.
Must be able to work autonomously, making confident decisions as well as serving as a team
player.
Ability to adapt to change as college and departmental policies and procedures change.
Ability to accurately communicate information verbally and in writing in a courteous and
professional manner.
Ability to organize and prioritize work appropriately and independently on a daily basis.

Advertised: 25 Feb 2026 Eastern Standard Time
Applications close:

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