Recommend process improvements that enhance training operations, learner engagement, and overall ... or program management. * Experience developing and managing digital learning content and ...
Recommend process improvements that enhance training operations, learner engagement, and overall ... or program management. * Experience developing and managing digital learning content and ...
WI · On-site
$106K - $106K/yr
The PM also governs customer engagement, escalation management, surge operations, transition activities, metrics reporting, and performance management. This role ensures that program execution ...
New
WI · On-site
$106K - $106K/yr
The PM also governs customer engagement, escalation management, surge operations, transition activities, metrics reporting, and performance management. This role ensures that program execution ...
New
Together, the Product Director and Program Manager will ensure clear role accountability ... Coordinate adoption and change management activities, including stakeholder engagement plans ...
Together, the Product Director and Program Manager will ensure clear role accountability ... Coordinate adoption and change management activities, including stakeholder engagement plans ...
Together, the Product Director and Program Manager will ensure clear role accountability ... Coordinate adoption and change management activities, including stakeholder engagement plans ...
Together, the Product Director and Program Manager will ensure clear role accountability ... Coordinate adoption and change management activities, including stakeholder engagement plans ...
Program Manager Sr
Neenah, WI · On-site
$97K - $146K/yr
With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...
Program Manager Sr
Neenah, WI · On-site
$97K - $146K/yr
With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...
Program Officer - North Coast ( Clatsop, Columbia, Lincoln, and Tillamook)
Oregon, WI · On-site
$92K - $100K/yr
... and engagement about the North Coast. * Create reports to externally communicate progress, successes, challenges, and future directions. Program Management (35%) * Serve as part of the Community ...
Program Officer - North Coast ( Clatsop, Columbia, Lincoln, and Tillamook)
Oregon, WI · On-site
$92K - $100K/yr
... and engagement about the North Coast. * Create reports to externally communicate progress, successes, challenges, and future directions. Program Management (35%) * Serve as part of the Community ...
Sr. Staff Program Manager
Madison, WI · On-site
$116K - $117K/yr
Executive & Stakeholder Engagement * Develop strong partnerships with senior leaders and functional ... Lead, mentor, and develop Project Managers and program team members. * Foster collaboration ...
Sr. Staff Program Manager
Madison, WI · On-site
$116K - $117K/yr
Executive & Stakeholder Engagement * Develop strong partnerships with senior leaders and functional ... Lead, mentor, and develop Project Managers and program team members. * Foster collaboration ...
Program Manager Sr
Neenah, WI · On-site
$97K - $146K/yr
With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...
Program Manager Sr
Neenah, WI · On-site
$97K - $146K/yr
With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...
Sr. Staff Program Manager
Madison, WI · On-site
$116K - $117K/yr
Executive & Stakeholder Engagement * Develop strong partnerships with senior leaders and functional ... Lead, mentor, and develop Project Managers and program team members. * Foster collaboration ...
Sr. Staff Program Manager
Madison, WI · On-site
$116K - $117K/yr
Executive & Stakeholder Engagement * Develop strong partnerships with senior leaders and functional ... Lead, mentor, and develop Project Managers and program team members. * Foster collaboration ...
WI · On-site
The Program Manager will serve as a key contractor resource supporting Government program leads and ... engagement. * Monitor implementation progress, identify barriers, and coordinate timely resolution ...
WI · On-site
The Program Manager will serve as a key contractor resource supporting Government program leads and ... engagement. * Monitor implementation progress, identify barriers, and coordinate timely resolution ...
... engagement. · Analyze project outcomes and recommend process improvements to increase efficiency ... management, program development, and strategic initiatives as organizational needs evolve.
Quick apply
... engagement. · Analyze project outcomes and recommend process improvements to increase efficiency ... management, program development, and strategic initiatives as organizational needs evolve.
... engagement. • Analyze project outcomes and recommend process improvements to increase efficiency ... management, program development, and strategic initiatives as organizational needs evolve.
... engagement. • Analyze project outcomes and recommend process improvements to increase efficiency ... management, program development, and strategic initiatives as organizational needs evolve.
WI · On-site
The Program Manager, Healthcare Professionals serves as Dairy MAX's dedicated relationship manager ... Public Engagement: Confident representing Dairy MAX at conferences, events, and professional ...
SAP Program Manager- Manager
$99K - $232K/yr
... SAP Program Manager, you will lead and manage large-scale SAP implementation projects, working ... stakeholder engagement and communication to align project goals with client expectations ...
SAP Program Manager- Manager
$99K - $232K/yr
... SAP Program Manager, you will lead and manage large-scale SAP implementation projects, working ... stakeholder engagement and communication to align project goals with client expectations ...
WI · On-site
Customer & Stakeholder Engagement * Serve as a dynamic point of contact for technical customer ... technical program management, systems integration, or defense-related development programs.
WI · On-site
Customer & Stakeholder Engagement * Serve as a dynamic point of contact for technical customer ... technical program management, systems integration, or defense-related development programs.
WI · On-site
Assistant Program Manager**. This vital role supports the daily operations of our residential ... Participate in resident activities and outings to model support and encourage engagement.* Monitor ...
... Program Manager . This vital role supports the daily operations of our residential programs and ... Participate in resident activities and outings to model support and encourage engagement. * Monitor ...
... Program Manager . This vital role supports the daily operations of our residential programs and ... Participate in resident activities and outings to model support and encourage engagement. * Monitor ...
... Program Manager . This vital role supports the daily operations of our residential programs and ... Participate in resident activities and outings to model support and encourage engagement. * Monitor ...
... Program Manager . This vital role supports the daily operations of our residential programs and ... Participate in resident activities and outings to model support and encourage engagement. * Monitor ...
... Program Manager . This vital role supports the daily operations of our residential programs and ... Participate in resident activities and outings to model support and encourage engagement. * Monitor ...
... Program Manager . This vital role supports the daily operations of our residential programs and ... Participate in resident activities and outings to model support and encourage engagement. * Monitor ...
... Program Manager . This vital role supports the daily operations of our residential programs and ... Participate in resident activities and outings to model support and encourage engagement. * Monitor ...
... Program Manager . This vital role supports the daily operations of our residential programs and ... Participate in resident activities and outings to model support and encourage engagement. * Monitor ...
Engagement Program Manager information
What is an engagement program manager?
How does an engagement program manager typically collaborate with cross-functional teams to drive program success?
What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?
What is the difference between Engagement Program Manager vs Customer Success Manager?
| Aspect | Engagement Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Designing and managing engagement programs to increase user participation | Ensuring customer satisfaction and retention |
| Work Environment | Cross-functional teams, marketing, product, and customer engagement | Customer support, account management, and relationship building |
| Required Skills | Project management, communication, data analysis | Customer relationship management, problem-solving, communication |
While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.
Is an engagement program manager a good career?
Learning Program Manager
La Crosse, WI
Full-time
Medical, Retirement, PTO
Posted 4 days ago
Trane Technologies rating
8.0
Based on 305 frontline employees who took The Breakroom Quiz
Job description
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including TraneandThermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.What's in it for you:
Job Summary
Trane Technologies is seeking a dynamic and strategic Instructional Designer & Program Coordinator to partner with the Energy Services & Controls business. Reporting to the Talent Development Leader, this hybrid role blends instructional design leadership with program coordination excellence to deliver impactful learning experiences that build capability across the organization.
This role is ideal for a creative, collaborative professional who enjoys shaping learner experiences from concept through execution. The successful candidate will own the design, development, deployment, and continuous improvement of online learning content, including administration and utilization of Workday Learning, while also leading the planning and coordination of training programs throughout the year.
In this role, you will partner with business leaders, subject matter experts, trainers, facilitators, and HR stakeholders to ensure learning solutions are engaging, scalable, operationally excellent, and aligned to business priorities. This position offers the opportunity to influence talent development strategy, elevate program quality, and create a consistent, high-impact learner experience across Energy Services.
What you will do:
Key Responsibilities
Instructional Design & Learning Experience Ownership
- Design, develop, and manage engaging learning solutions for the Energy Services & Controls business across online, blended, and instructor-led formats.
- Build and maintain digital learning content that advances technical, functional, and professional capability development.
- Own the learner experience for assigned programs by ensuring content is relevant, accessible, well-structured, and aligned with adult learning principles.
- Partner with subject matter experts and business stakeholders to identify learning needs, define objectives, and translate business requirements into effective learning solutions.
- Manage course creation, updates, assignments, and deployment within Workday Learning, helping establish efficient and scalable learning administration practices.
- Evaluate and continuously improve training content based on stakeholder feedback, learner insights, and evolving business needs.
- Bring creativity and innovation to the design process through modern instructional methods, digital tools, and interactive learning approaches.
Program Coordination & Delivery Management
- Lead end-to-end coordination of training programs and events throughout the year to ensure seamless execution and a high-quality participant experience.
- Manage training rosters, enrollment tracking, attendance coordination, and related program records.
- Serve as the primary coordinator for communications with managers, participants, trainers, and facilitators before, during, and after training events.
- Coordinate training logistics, including space reservations, room setup, material preparation, catering arrangements, and on-site assistance.
- Ensure all training materials, resources, and program details are prepared accurately and delivered on schedule.
- Maintain program calendars, timelines, and logistics plans to ensure consistent execution across multiple learning initiatives.
- Anticipate and resolve operational issues quickly while maintaining a professional and learner-focused experience.
Collaboration, Program Leadership & Continuous Improvement
- Partner closely with the Talent Development Leader to advance learning priorities for the Energy Services & Controls business.
- Collaborate cross-functionally with HR, business leaders, facilitators, vendors, and subject matter experts to execute learning initiatives that advance capability building and business performance.
- Provide coordination and project leadership across multiple simultaneous programs, helping align deliverables, timelines, and stakeholder expectations.
- Recommend process improvements that enhance training operations, learner engagement, and overall program effectiveness.
- Contribute to reporting, program metrics, and feedback collection to identify opportunities for continuous improvement.
- Help drive consistency, quality, and professionalism across the learning portfolio through strong organization, communication, and stakeholder partnership.
What you will bring:
Qualifications
- Experience in instructional design, training coordination, talent development, learning operations, or program management.
- Experience developing and managing digital learning content and coordinating instructor-led training programs.
- Strong project coordination and organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills, with the ability to work effectively across functions and levels of the organization.
- Ability to build strong partnerships and work collaboratively with stakeholders in a matrixed environment.
- Strong attention to detail and commitment to delivering a high-quality learner and stakeholder experience.
- Ability to travel overnight up to 10% of the time
Preferred Qualifications
- Bachelor's degree in instructional design, education, human resources, business, organizational development, or a related field.
- Experience serving technical, field-based, or operational businesses such as Energy Services, Controls, HVAC, or related industries.
- Experience with e-learning authoring tools, digital content platforms, or multimedia learning design.
- Knowledge of adult learning principles, learner engagement strategies, and instructional design best practices.
- Experience coordinating enterprise or business-unit training programs with multiple stakeholders and moving parts.
Annual Base Salary Range or Hourly Base Pay Range:
$63,111.66 - $87,639.99Compensation Type:
Exception HourlyIncentive Eligible:
NoSales Commission Eligible:
NoDisclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
- 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations
Safety Sensitive Role:
YesThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
What Trane Technologies employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Trane Technologies
Sourced by ZipRecruiter
At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Industry
Industrial machinery manufacturing and machinery manufacturing
Company size
10,000+ Employees
Headquarters location
Davidson, NC, US