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Engagement Program Manager Jobs in Wisconsin (NOW HIRING)

IBA Worldwide

WI · On-site

Drive stakeholder engagement and executive reporting throughout the program lifecycle. Ensure ... Experience managing multiple stakeholders and influencing decision-making at different ...

Harley-Davidson

Staff Program Manager

Wauwatosa, WI

Engagement: * Build critical cross-functional support and alliances to drive engagement and energy ... Program management experience and/or certification is beneficial. * Strong understanding of ...

Harley-Davidson

Staff Program Manager

Wauwatosa, WI · On-site

Engagement: * Build critical cross-functional support and alliances to drive engagement and energy ... Program management experience and/or certification is beneficial. * Strong understanding of ...

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Engagement Program Manager information

What is an engagement program manager?

Engagement Program Managers are professionals responsible for designing, implementing, and overseeing programs that foster relationships and engagement between an organization and its stakeholders. These stakeholders can include customers, employees, partners, or community members. Their role often involves coordinating events, managing communications, measuring engagement metrics, and ensuring that engagement initiatives align with the organization's goals. Engagement Program Managers work across departments to improve participation, satisfaction, and long-term loyalty, making them vital to organizational growth and culture.

How does an engagement program manager typically collaborate with cross-functional teams to drive program success?

Engagement Program Managers regularly work with cross-functional teams such as marketing, product development, sales, and customer success to ensure alignment on program objectives and execution. They facilitate meetings, coordinate timelines, and gather feedback to refine engagement strategies. Clear communication and strong organizational skills are essential, as the role often involves balancing competing priorities and adapting approaches based on team input. Building strong relationships across departments is key to creating impactful engagement initiatives that resonate with stakeholders.

What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?

To thrive as an Engagement Program Manager, you need expertise in project management, stakeholder engagement, and program development, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), CRM platforms, and data analytics systems is typically required. Strong communication, leadership, and problem-solving skills enable you to build trust and motivate teams or communities. These abilities are crucial for effectively planning, executing, and measuring engagement initiatives that align with organizational goals.

What is the difference between Engagement Program Manager vs Customer Success Manager?

AspectEngagement Program ManagerCustomer Success Manager
Primary FocusDesigning and managing engagement programs to increase user participationEnsuring customer satisfaction and retention
Work EnvironmentCross-functional teams, marketing, product, and customer engagementCustomer support, account management, and relationship building
Required SkillsProject management, communication, data analysisCustomer relationship management, problem-solving, communication

While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.

Is an engagement program manager a good career?

An engagement program manager is a valuable role focused on developing and maintaining relationships with stakeholders, often requiring skills in communication, project management, and data analysis. It can be a rewarding career with opportunities for advancement in organizations that prioritize employee engagement and customer experience.
Engagement Program Manager jobs near you

Consultant Public Engagement Program Manager

Pewaukee, WI • On-site

American Transmission Company, LLC
See more jobs at American Transmission Company, LLCexternal

$128K - $149K/yr

Full-time

Medical, Life, Retirement

Re-posted 6 days ago

Key responsibilities

  • Lead the development and execution of comprehensive public engagement programs aligned with ATC's infrastructure initiatives.

  • Oversee and optimize digital communications channels, including websites and social media, to increase stakeholder awareness and engagement.

  • Create and manage strategic content across multiple platforms to inform, educate, and inspire diverse audiences.

Job description

Summary of Responsibilities:
At ATC, we believe strong communities and a reliable electric grid go hand in hand. As a Public Engagement Program Manager, you'll play a pivotal role in helping people understand how transmission infrastructure supports economic growth, reliability, and the energy future of the communities we serve.
This is more than a communications role. It's an opportunity to influence public understanding, build stakeholder trust, and help advance critical infrastructure projects that power homes, businesses, and communities across our region.
ATC embraces flexibility in our work and our workplace. We trust our employees to get work done where and when it makes sense, depending on the schedule for the day and the needs of the business. However, this role is not 100% remote and would require relocation to Wisconsin.
Essential Responsibilities:
What You'll Do
As ATC's Public Engagement Program Manager, you'll lead integrated communication and stakeholder engagement strategies that strengthen ATC's reputation, establish social media followership and engagement, support transmission infrastructure initiatives, and foster meaningful dialogue with diverse audiences.
Lead public engagement strategy
  • Develop, enhance and execute comprehensive public engagement programs aligned with ATC's business priorities and infrastructure initiatives.
  • Create communication strategies that support project development, approvals, construction, and long-term stakeholder relationships.
  • Help communities understand the value of transmission infrastructure investments and their role in maintaining a reliable electric grid.

Drive digital communications excellence
  • Oversee and optimize ATC's digital communications ecosystem, including websites, social media platforms, and digital engagement channels.
  • Develop integrated digital campaigns that increase stakeholder awareness and engagement.
  • Ensure communication channels meet accessibility standards and deliver exceptional user experiences.

Create compelling content
  • Develop strategic content that informs, educates, and inspires diverse audiences.
  • Translate complex technical, regulatory, and industry topics into clear, engaging messages.
  • Lead editorial planning and content development across multiple platforms, including articles, videos, infographics, presentations, and stakeholder-facing materials.

Strengthen stakeholder relationships
  • Support engagement efforts with communities, customers, policymakers, regulators, industry organizations, and other key stakeholders.
  • Develop communication programs that enhance transparency and trust.
  • Assist with issue management communications and reputation-building initiatives.

Measure impact and drive improvement
  • Use analytics, engagement data, and performance metrics to evaluate communication effectiveness.
  • Build dashboards, reporting frameworks, and scorecards to guide decision-making.
  • Continuously improve strategies based on measurable results and audience insights.

What You'll Bring
We're looking for a collaborative communications professional who combines strategic thinking with hands-on execution and enjoys building relationships as much as creating impactful content.
  • Experience developing and executing digital communication strategies
  • Strong content creation, storytelling, and editorial planning expertise
  • Experience managing website content strategy, and digital platforms
  • Experience, including demonstrated success, establishing a social media strategy, followership, and engagement
  • A track record of communicating complex information in clear and engaging ways
  • Strong stakeholder engagement, community relations, or public affairs experience
  • Experience using communication metrics and analytics to inform strategy
  • Ability to collaborate effectively across technical and non-technical teams
  • Exceptional written, verbal, and presentation communication skills
  • Bachelor's degree in Communications, Journalism, Marketing, Public Relations, Digital Media, Political Science, Public Affairs, or a related field.

The Impact You'll Make
Success in this role means more than delivering communications. It means helping communities understand the importance of energy infrastructure, supporting successful project outcomes, strengthening stakeholder trust, and advancing ATC's mission through transparent, data-driven, and meaningful engagement.
If you're passionate about strategic communications, relationship building, digital engagement, and making a lasting impact on the future of energy, we encourage you to apply.
Join ATC and help connect communities to a stronger energy future.
The targeted base pay for this position is $128,400 to $149,800 annually.* Base pay is one component of our comprehensive total rewards package which includes an annual incentive bonus, employer-sponsored pension plan, 401(k) match, HSA contribution, life & disability insurance, health care benefits, generous time off plans, flexible work arrangements, and much more.
*The pay range is a general guideline. Employment offers are evaluated individually and consider qualifications, experience, academic achievements, internal equity, and business needs. Pay exceeding the posted range is considered for uniquely qualified candidates. Interested internal candidates, with questions, please consult your Human Resources Business Partner.
Number of Openings Available:
1
Posting Date:
2026-08-05
Time Type:
Full time
Equal Opportunity Employer:
Applicants have rights under employment laws.
ATC is an equal opportunity employer that seeks to foster diverse teams of talented people working safely together. We respect and embrace diversity of all aspects and hire, train and promote employees without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, genetics, protected veteran status, or any other characteristic protected by law. We encourage women, minorities, veterans and individuals with a disability to apply. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
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