1

Engagement Program Manager Jobs in Minnesota (NOW HIRING)

Customer Engagement * Serve as the primary point of contact for customer program management and technical stakeholders. * Support customer RFQs, program proposals, development plans, and project ...

Program Manager

Fridley, MN · On-site

$115K - $155K/yr

Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues * Provide progress reports ...

Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues * Provide progress reports ...

Program Manager

Fridley, MN · On-site

$115K - $155K/yr

Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues * Provide progress reports ...

Senior Program Manager Location: Minneapolis, MN - 4 days onsite per week (no exceptions) - Local ... Seeking a senior, self-directed consultant for a 6-month engagement (extension possible) to support ...

Senior Program Manager

Minneapolis, MN · Hybrid

$121K - $121K/yr

Senior Program Manager Location: Minneapolis, MN - 4 days onsite per week (no exceptions) - Local ... Seeking a senior, self-directed consultant for a 6-month engagement (extension possible) to support ...

next page

Showing results 1-20

Engagement Program Manager information

What is an engagement program manager?

Engagement Program Managers are professionals responsible for designing, implementing, and overseeing programs that foster relationships and engagement between an organization and its stakeholders. These stakeholders can include customers, employees, partners, or community members. Their role often involves coordinating events, managing communications, measuring engagement metrics, and ensuring that engagement initiatives align with the organization's goals. Engagement Program Managers work across departments to improve participation, satisfaction, and long-term loyalty, making them vital to organizational growth and culture.

How does an engagement program manager typically collaborate with cross-functional teams to drive program success?

Engagement Program Managers regularly work with cross-functional teams such as marketing, product development, sales, and customer success to ensure alignment on program objectives and execution. They facilitate meetings, coordinate timelines, and gather feedback to refine engagement strategies. Clear communication and strong organizational skills are essential, as the role often involves balancing competing priorities and adapting approaches based on team input. Building strong relationships across departments is key to creating impactful engagement initiatives that resonate with stakeholders.

What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?

To thrive as an Engagement Program Manager, you need expertise in project management, stakeholder engagement, and program development, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), CRM platforms, and data analytics systems is typically required. Strong communication, leadership, and problem-solving skills enable you to build trust and motivate teams or communities. These abilities are crucial for effectively planning, executing, and measuring engagement initiatives that align with organizational goals.

What is the difference between Engagement Program Manager vs Customer Success Manager?

AspectEngagement Program ManagerCustomer Success Manager
Primary FocusDesigning and managing engagement programs to increase user participationEnsuring customer satisfaction and retention
Work EnvironmentCross-functional teams, marketing, product, and customer engagementCustomer support, account management, and relationship building
Required SkillsProject management, communication, data analysisCustomer relationship management, problem-solving, communication

While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.

Is an engagement program manager a good career?

An engagement program manager is a valuable role focused on developing and maintaining relationships with stakeholders, often requiring skills in communication, project management, and data analysis. It can be a rewarding career with opportunities for advancement in organizations that prioritize employee engagement and customer experience.

What cities in Minnesota are hiring for Engagement Program Manager jobs?

Cities in Minnesota with the most Engagement Program Manager job openings:

Customer Engagement Program Coordinator

Plymouth, MN • On-site

$26 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz


Job description

Job Title: Customer Engagement Program Coordinator
Location: Plymouth, MN 55442
Duration: 11 Months with possibility of extension or conversion
Work Arrangement: 100% Onsite
Position Summary
Support the planning and execution of healthcare events and customer engagements while managing event operations, CRM tracking, reporting, and process development. Ideal for a self-starter who can adapt, solve problems, and help build new processes in a growing team.
Role Details
  • Plan and execute meetings, events, and customer engagements.
  • Manage event logistics, registration, communications, venues, and vendors.
  • Oversee physician contracting and engagement tracking.
  • Track budgets, process invoices, and prepare post-event reports.
  • Maintain CRM databases, reporting tools, and tracking systems.
  • Collaborate with cross-functional teams and ensure compliance requirements are met.

Minimum Requirements
  • Bachelor's degree required.
  • Experience managing high-profile attendees or customer engagements.
  • Experience with CRM tools and databases.
  • Proficiency in Microsoft Excel, PowerPoint, and other Office applications.

Key Skills
  • Organization and project management.
  • Strong communication skills.
  • Adaptability and problem-solving.
  • Ability to work independently and collaboratively.

Preferred Skills
  • Event planning or meeting management experience.
  • Process improvement or workflow development experience.
  • CRM reporting and database management.
  • Self-starter mindset with a "figure it out" approach.

Consultants Eligible Benefits Upon Waiting Period:
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account (for High Deductible Health Plans)
  • Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
  • Supplemental Life Insurance
  • Short Term Disability (coverage varies by state)
  • Long Term Disability
  • Critical Illness, Hospital coverage, Accident Insurance
  • MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
  • 401(k)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.
  • Published on 08 Sep 2026, 4:36 PM

What Abbott employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom