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Engagement Director Jobs in Boca Raton, FL (NOW HIRING)

O'Keefe Media Group

Marketing Director

West Palm Beach, FL · On-site

$70K - $90K/yr

Through investigative reporting, undercover journalism, digital media, and audience engagement, O ... Position Overview The Marketing Director is responsible for driving the growth of O'Keefe Media ...

AIPAC

Campaign Director

Plantation, FL · On-site

$150K - $175K/yr

The Campaign Director will develop and execute strategies to help their staff achieve fundraising ... Create customized engagement plans for high-value donors, ensuring tailored strategies for ...

AIPAC

Campaign Director

Plantation, FL · Hybrid

$150K - $175K/hr

The Campaign Director will develop and execute strategies to help their staff achieve fundraising ... Create customized engagement plans for high-value donors, ensuring tailored strategies for ...

O'Keefe Media Group

Marketing Director

West Palm Beach, FL · On-site

$70K - $90K/yr

Through investigative reporting, undercover journalism, digital media, and audience engagement, O ... Position Overview The Marketing Director is responsible for driving the growth of O'Keefe Media ...

O'Keefe Media Group

Marketing Director

West Palm Beach, FL · On-site

$70K - $90K/yr

Through investigative reporting, undercover journalism, digital media, and audience engagement, O ... Position Overview The Marketing Director is responsible for driving the growth of O'Keefe Media ...

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All JobsEngagement JobsEngagement Director JobsEngagement Director Jobs in Boca Raton, FL

Engagement Director information

See Boca Raton, FL salary details

$31.3K

$86.9K

$174.1K

How much do engagement director jobs pay per year?

As of Aug 16, 2026, the average yearly pay for engagement director in Boca Raton, FL is $86,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $104,400.00 per year, depending on experience, location, and employer.

What is an engagement director?

Engagement Directors are senior professionals responsible for managing client relationships, overseeing project delivery, and ensuring that organizational goals align with client needs. They typically lead teams, coordinate resources, and act as the main point of contact between clients and the company. Their role involves strategic planning, problem-solving, and ensuring high levels of client satisfaction. Engagement Directors often work in consulting, marketing, or technology firms, but their skills are valuable across many industries.

How does an engagement director typically collaborate with cross-functional teams to ensure successful client outcomes?

An Engagement Director often acts as the central point of coordination between clients and internal teams such as sales, project management, and technical specialists. They facilitate clear communication to ensure client goals are understood and deliverables are met on schedule. This involves leading regular status meetings, aligning resources, and resolving any roadblocks that arise. By fostering collaboration and proactively addressing client needs, Engagement Directors help maintain strong relationships and drive project success.

What are the key skills and qualifications needed to thrive as an engagement director, and why are they important?

To thrive as an Engagement Director, you need expertise in client relationship management, strategic planning, and project oversight, often supported by a degree in business or communications. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, communication, and problem-solving skills help foster strong client partnerships and effective internal collaboration. These abilities are essential for driving successful client outcomes, managing expectations, and ensuring overall organizational growth.

What are the most commonly searched types of Engagement jobs in Boca Raton, FL?

The most popular types of Engagement jobs in Boca Raton, FL are:

What are popular job titles related to Engagement Director jobs in Boca Raton, FL?

For Engagement Director jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Engagement Director jobs in Boca Raton, FL look for?

The top searched job categories for Engagement Director jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Engagement Director jobs?

Cities near Boca Raton, FL with the most Engagement Director job openings:

Engagement Director jobs near you

Remote Technical Engagement Specialist

Hotwire Communications Ltd

Fort Lauderdale, FL • On-site, Remote

$35K - $41K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

18th of 99 rated telecommunications companies

Job description

The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services' clients, when those issues cannot be resolved by other call center employees. They will handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution
  • Handles direct inbound calls from Residential, HBS (Business), and Hospitality customers.
  • Serves as the first level of Trouble support for all services.
  • Serves as a secondary route choice for all other Service Center activities, including new order request, billing assistance, etc.
  • Review scheduled trouble tickets for possible remote resolution.
  • Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
  • Troubleshoot and solve Tier 1 issues, escalate where needed, and follow-up promptly to ensure client expectations are not only met but exceeded.
  • Phone, chat and email contact with customers to make recommendations on services and resolve issues.
  • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
  • Serve as primary support liaison between Hotwire Communications and our residential customers.
  • Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Ability to speak clearly using grammatically correct English (Other language skills a plus)
  • Must have a High School Diploma or
  • Must have a minimum of 2 years' relevant work experience in customer service, telecommunications, and technical support
  • Strong communication and organizational skills
  • Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions:
  • A quiet workplace so you can focus on delivering excellent service to our customers
  • Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
  • Candidates must provide and meet all technical requirements prior to the first day of training

BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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