About the Role
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We are growing and expanding our Endpoint Management Product team and are looking for a Product Manager to join a group of PMs working together on the foundational capabilities that powerย NinjaOneโsย endpoint management platform. This role reportsย to the Director of Productย for Core Platform andย operatesย as part of a highly collaborative PM team focused on building and evolving the core building blocks of endpoint management.
This role covers core platform capabilities such as Automations/Scripting, Policies, Agents,ย Device/Organizational dashboards, and other foundational features that underpin everything customers do in NinjaOne. While these capabilities are deeply technical in nature, this is a product roleย focused on defining the right features, workflows, and abstractions that allow IT teams and MSPs to manage endpoints efficiently, safely, and at scale.ย
You will work closely with engineering, design, and cross-functional partners to shape product direction, define roadmaps, and deliver high-impact endpoint management capabilities.ย Youโllย also collaborate closely with other Product Managers to ensure NinjaOne continues to lead the market in how modern endpoint management platforms are designed, used, and evolved.ย
If you enjoy building core product capabilities, working close to real-world IT use cases, and helping define what โgreatโ looks like in endpoint management,ย weโdย love to hear from you.ย ย
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, MD, NJ, NC, NY, OR, TN, TX, VA, & WA.
What Youโll be Doing
- Product Vision & Leadershipย
Help define and evolve the vision forย NinjaOneโsย core endpoint management capabilities, ensuring we continue to lead the market in functionality, usability,ย innovationย and flexibility.ย - Roadmap &ย Prioritizationย
Contribute to and own key parts of the core platform roadmap. Evaluate opportunities, set priorities, and make trade-offs that deliver the most value to customers and the business.ย - Endpoint Management Capabilitiesย
Drive product direction for core features such as automations, policies, agent behaviour, configuration models, and other foundational capabilities used across the platform.ย - Cross-Functional Collaborationย
Work closely with engineering, design, support, and other stakeholders to bring new capabilities from concept to delivery, ensuring features are well-defined, usable, and solve real customer problems.ย - Customer & Market Insightย
Engage with customers, MSPs, and internal teams to understand how endpoint management is used in practice. Translate those insights into product improvements and new capabilities.ย - Product Craft & Executionย
Write clear product requirements, defineย workflowsย and edge cases, and ensure features are delivered to a high standard. Iterate based on feedback and usage data.ย - Platform & Ecosystem Thinkingย
Ensure core platform capabilities work cohesively across NinjaOne and enable other product areas to build on top of them effectively.ย - Other duties as needed
About You
- Bachelorโs degree in Computer Science, Information Technology, or a related field preferred, but notย required.ย
- 5+ years of experience in IT or technical roles such as managing or working in an IT helpdesk, at an MSP, or in an internal IT team.ย
- 2+ years ofย Strong Product Management experience, ideally with B2B SaaS or IT management products.ย
- Solid background in operating systems or system administration, such as:ย
- Windows, macOS, or Linux administrationย
- Endpoint management, device configuration, automation, or scriptingย
- Experience in MSP, internal IT, or infrastructure-focused rolesย
- Deep understanding of how IT teams manage endpoints in real-world environments.ย
- Comfortable working closely with engineers and understanding technical concepts without needing to write production code.ย
- Proven ability to take product features from idea to delivery and iterate based on customer feedback.ย
- Strong written and verbal communication skills.ย
- Data-informed decision maker who balances customer needs, product quality, and business priorities.ย
- Able to influence and align stakeholders without formal authority.ย
- Experience working in a collaborative, multi-PM environment is a plus.ย
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About Usย
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. โ
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. โ NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What Youโll Loveย
We are a collaborative, kind, and curious community.ย
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position isย NOTย eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $150,000 to $200,000 per year.
For roles based in New York, the base salary hiring range for this position is $150,000 to $200,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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