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End User Jobs in Virginia (NOW HIRING)

End User Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of ...

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ORA_ON_SITE Description SAIC is seeking a highly skilled and motivated  End User Computing Manager to lead and coordinate implementation and optimization of advanced network solutions for a ...

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ORA_ON_SITE Description SAIC is seeking a highly skilled and motivated End User Computing Manager to lead and coordinate implementation and optimization of advanced network solutions for a mission ...

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Description SAIC is seeking a highly skilled and motivated End User Computing Manager to lead and coordinate implementation and optimization of advancednetworksolutions for a mission-critical ...

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End User information

See Virginia salary details

$22

$25

$28

How much do end user jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for end user in Virginia is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $26.68 per hour, depending on experience, location, and employer.

What is an end user?

End users are the individuals who ultimately use a product, service, or system. They are the people for whom the software, application, or technology is designed, and their needs, feedback, and experiences are critical to the success of any project. End users may not have technical expertise, so products are typically developed to be user-friendly and accessible. In business and IT contexts, understanding end users helps companies create more effective and satisfying solutions.

What are some common challenges end users face when adapting to new software systems in an organization?

End users often encounter challenges such as learning new interfaces, adjusting to updated workflows, and understanding new features when adapting to new software systems. These changes can initially cause decreases in productivity or confidence, especially if thorough training and support are not provided. Organizations typically address these challenges by offering user training sessions, clear documentation, and responsive IT support to ensure a smooth transition and help end users become comfortable and efficient with the new tools.

What are the key skills and qualifications needed to thrive as an end user, and why are they important?

To thrive as an End User, you should have basic computer literacy, familiarity with commonly used applications, and the ability to follow standard operating procedures. Comfort with tools such as Microsoft Office, web browsers, and company-specific software is typically expected. Strong communication, problem-solving skills, and adaptability help users effectively interact with support teams and embrace new technologies. These skills ensure efficient use of systems, minimize errors, and support seamless workflow within the organization.

What is the difference between End User vs Software Tester?

AspectEnd UserSoftware Tester
Required credentialsBasic computer skills, sometimes certifications depending on industryKnowledge of testing methodologies, certifications like ISTQB often preferred
Work environmentUses software in daily tasks, typically in office or remote settingsTests software in controlled environments, often in labs or testing centers
Employer and industry usageEnd users are customers or employees using the productTesters are employed by companies to ensure software quality
Search and comparison intentLooking to understand user roles and responsibilitiesSeeking info on testing roles and skills required

In summary, End Users are the individuals who utilize software for their daily tasks, while Software Testers focus on evaluating and ensuring the quality of that software before release. Both roles are essential but serve different purposes within the software development lifecycle.

What are the most commonly searched types of End User jobs in Virginia?

The most popular types of End User jobs in Virginia are:

Infographic showing various End User job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $52,607 per year, or $25.3 per hour.

End User Specialist

Reston, VA • On-site

Full-time

Medical, Retirement, PTO

Posted 7 days ago


Job description

Job Title: End User Specialist
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
The Opportunity
Join a team responsible for delivering secure, reliable, and modern end user computing solutions that enable a global workforce to accomplish its mission. As an End User Computing Specialist, you will support the design, deployment, administration, and evolution of enterprise endpoint technologies, ensuring users have the devices, applications, and collaboration tools needed to operate efficiently and securely.
This requisition supports multiple experience levels-from technicians providing hands-on end user support to engineers and architects designing enterprise endpoint management strategies and modern workplace solutions. Successful candidates will work across desktop and mobile platforms, endpoint management technologies, collaboration tools, and device lifecycle processes to improve the user experience while maintaining enterprise security and operational excellence.
If you're passionate about technology, customer service, automation, and creating modern digital workplace experiences, you'll have the opportunity to make a meaningful impact supporting mission-critical operations around the world.
Opportunities are contingent on contract award
Responsibilities
Depending on experience and level, responsibilities may include:
  • Install, configure, deploy, maintain, and troubleshoot desktop, laptop, mobile, and peripheral devices across enterprise environments.
  • Provide technical support for end users by diagnosing and resolving hardware, software, operating system, application, and connectivity issues.
  • Configure, administer, and maintain enterprise endpoint management platforms supporting Windows, macOS, mobile devices, and virtual desktop technologies.
  • Develop and maintain standardized endpoint images, software packages, configuration baselines, and deployment processes.
  • Support enterprise device provisioning, lifecycle management, asset accountability, hardware refresh initiatives, and equipment retirement.
  • Manage endpoint security configurations, operating system updates, software deployments, patch management, and compliance policies.
  • Support Microsoft 365, collaboration technologies, identity services, and productivity applications.
  • Develop automation solutions using scripting and endpoint management technologies to improve operational efficiency and reduce manual effort.
  • Monitor endpoint health, performance, compliance, and user experience metrics while identifying opportunities for continuous improvement.
  • Create and maintain technical documentation, standard operating procedures, knowledge articles, and deployment guides.
  • Collaborate with cybersecurity, infrastructure, networking, service desk, and engineering teams to implement secure and scalable endpoint solutions.
  • Evaluate emerging end user computing technologies and provide recommendations that improve reliability, security, and user productivity.
  • Senior-level professionals may define enterprise endpoint architecture, establish technology standards, lead modernization initiatives, mentor junior staff, and oversee strategic endpoint management programs.

Required Qualifications
Qualifications vary based on position level.
  • High School diploma with relevant experience or bachelor's degree in information technology, Computer Science, Information Systems, Engineering, or a related discipline.
  • Active Secret Security Clearance
  • Experience supporting desktop administration, endpoint management, device engineering, end user support, or enterprise IT operations.
  • Experience troubleshooting Windows operating systems, Microsoft Office applications, and enterprise endpoint technologies.
  • Familiarity with hardware deployment, operating system imaging, software installation, and device lifecycle management.
  • Strong customer service, troubleshooting, analytical, and communication skills.
  • Ability to prioritize multiple support requests while maintaining a high level of customer satisfaction.
  • Ability to obtain and maintain any required Government security clearance.

Desired Qualifications
  • Experience administering enterprise endpoint management platforms such as Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), Jamf, VMware Workspace ONE, or similar Unified Endpoint Management (UEM) solutions.
  • Experience supporting Microsoft 365, Azure Active Directory (Microsoft Entra ID), Group Policy, Active Directory, and enterprise collaboration technologies.
  • Experience with Windows Autopilot, endpoint imaging, operating system deployment, and automated software distribution.
  • Knowledge of endpoint security technologies including Microsoft Defender, BitLocker, endpoint compliance, and mobile device management (MDM).
  • Experience supporting virtual desktop infrastructure (VDI), Azure Virtual Desktop, Citrix, VMware Horizon, or similar technologies.
  • Experience developing automation using PowerShell, Python, or other scripting languages.
  • Experience with IT Service Management (ITSM) platforms such as ServiceNow.
  • Experience supporting Federal Government or Department of State enterprise IT environments.
  • Relevant certifications such as Microsoft Endpoint Administrator Associate, Microsoft Modern Desktop Administrator, CompTIA A+, Network+, Security+, ITIL Foundation, or other endpoint management, Microsoft, or enterprise desktop certifications.

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$84,900 - $178,400
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.