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End User Jobs in Florida (NOW HIRING)

ConfigUSA

End User Computing

Miami, FL · On-site

Ensure successful execution of end-user device refresh lifecycle covering: o Asset assignment o Device activation o Decommissioning of old hardware * Maintain accurate tracking of all devices through ...

Hanwha Power

End User Support Specialist

Jupiter, FL · On-site

Hanwha Power is seeking an End User Support Specialist responsible for managing and supporting client endpoint devices and services. The role includes providing technical support, managing IT systems ...

Techvilla Solutions

IT End User Analyst

Miami, FL

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.

New

Techvilla Solutions

IT End User Analyst

Miami, FL

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.

New

Techvilla Solutions

IT End User Analyst

Miami, FL

We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.

New

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How much do end user jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for end user in Florida is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $23.22 per hour, depending on experience, location, and employer.

What is an end user?

End users are the individuals who ultimately use a product, service, or system. They are the people for whom the software, application, or technology is designed, and their needs, feedback, and experiences are critical to the success of any project. End users may not have technical expertise, so products are typically developed to be user-friendly and accessible. In business and IT contexts, understanding end users helps companies create more effective and satisfying solutions.

What are some common challenges end users face when adapting to new software systems in an organization?

End users often encounter challenges such as learning new interfaces, adjusting to updated workflows, and understanding new features when adapting to new software systems. These changes can initially cause decreases in productivity or confidence, especially if thorough training and support are not provided. Organizations typically address these challenges by offering user training sessions, clear documentation, and responsive IT support to ensure a smooth transition and help end users become comfortable and efficient with the new tools.

What are the key skills and qualifications needed to thrive as an end user, and why are they important?

To thrive as an End User, you should have basic computer literacy, familiarity with commonly used applications, and the ability to follow standard operating procedures. Comfort with tools such as Microsoft Office, web browsers, and company-specific software is typically expected. Strong communication, problem-solving skills, and adaptability help users effectively interact with support teams and embrace new technologies. These skills ensure efficient use of systems, minimize errors, and support seamless workflow within the organization.

What is the difference between End User vs Software Tester?

AspectEnd UserSoftware Tester
Required credentialsBasic computer skills, sometimes certifications depending on industryKnowledge of testing methodologies, certifications like ISTQB often preferred
Work environmentUses software in daily tasks, typically in office or remote settingsTests software in controlled environments, often in labs or testing centers
Employer and industry usageEnd users are customers or employees using the productTesters are employed by companies to ensure software quality
Search and comparison intentLooking to understand user roles and responsibilitiesSeeking info on testing roles and skills required

In summary, End Users are the individuals who utilize software for their daily tasks, while Software Testers focus on evaluating and ensuring the quality of that software before release. Both roles are essential but serve different purposes within the software development lifecycle.

What are the most commonly searched types of End User jobs in Florida?

The most popular types of End User jobs in Florida are:

End User jobs near you
Infographic showing various End User job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $45,736 per year, or $22 per hour.

End User Computing

ConfigUSA

Miami, FL • On-site

Contractor

Re-posted 9 days ago

Job description

Key Responsibilities
1. Device Deployment & Imaging
• Perform imaging of new laptops using standardized enterprise images provided by the client.
• Build and configure devices from the designated staging location (Port of Miami).
• Ensure all devices are compliant with organizational security standards through Intune enrollment.
________________________________________
2. Device Lifecycle Management
• Coordinate distribution of new devices and collection of legacy devices.
• Ensure successful execution of end-user device refresh lifecycle covering:
o Asset assignment
o Device activation
o Decommissioning of old hardware
• Maintain accurate tracking of all devices through ServiceNow asset management.
________________________________________
3. User Data Migration & Support
• Guide users to back up data to OneDrive prior to transition.
• Provide documentation and instructions to ensure smooth migration of files/settings.
• Troubleshoot post-deployment issues, including application setup and device access.
• Conduct follow-ups to ensure users are fully operational.
________________________________________
4. Logistics & Coordination
• Coordinate shipping of devices to remote users via FedEx and track deliveries.
• Manage scheduling for delivery/returns:
o Remote users via scheduling tools
o Onsite users via designated pickup locations
• Validate user eligibility through ServiceNow and Azure prior to deployment.
________________________________________
5. Asset & Inventory Management
• Update asset records at every lifecycle stage:
o Shipment
o Delivery
o Assignment
o Return
• Maintain tracking numbers and audit trails in ServiceNow.
________________________________________
6. Stakeholder & Governance Support
• Work closely with project stakeholders (Engagement Manager, SMEs, client teams).
• Follow defined governance and reporting structures.
• Ensure adherence to agreed service windows and delivery timelines.
________________________________________
Work Environment & Coverage
• Locations: Miami-area sites including Port of Miami, Miramar, Weston, FIU, Tech Hub, and Biscayne.
• Service Window: Monday–Friday, 8:00 AM – 5:00 PM (EST).
• Support Model: Combination of onsite and remote user support.
________________________________________
Required Skills & Qualifications
Technical Skills
• Expertise in:
o Windows & Mac OS device setup and configuration
o Imaging and endpoint deployment tools
o Microsoft Intune / Endpoint Manager
o ServiceNow (Asset Management preferred)
o Azure AD user/device validation
________________________________________
Functional Skills
• Strong understanding of:
o IT asset lifecycle management
o End-user support and troubleshooting
o Data migration and backup processes
o Logistics coordination and scheduling
________________________________________
Soft Skills
• Excellent communication and user interaction skills
• Strong coordination and multitasking capabilities
• Attention to detail in asset tracking and documentation
• Ability to work in fast-paced, high-volume rollout environments