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End User Support Jobs in Florida (NOW HIRING)

Infinitice, LLC

Security Analyst

Tallahassee, FL · On-site

The Florida Department of Law Enforcement (FDLE) requires the services of one Security Analyst to work under the direction of FDLE?s Network and End User Support Supervisors to assist in configuring ...

804 Technology

Mobile Support Professional

Orlando, FL

$22/hr

Interest or experience in IT operations, end-user support, or enterprise IT environments. * Excellent written and verbal communication skills, including presentation skills. * Experience with iOS ...

New

Volto USA

L2 Tech support

Jacksonville, FL · On-site

$50 - $55/hr

L2 Tech support Role Description: Location - Jacksonville, Florida, USA, Zip Code- 32256 Job Title ... PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user?s ...

Hired by Matrix

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Mobile Device Support - Digital Core HUB Partnering & Support

Orlando, FL · On-site

$22/hr

Interest or experience in IT operations, end-user support, or enterprise IT environments. * Excellent written and verbal communication skills, including presentation skills. * Experience with iOS ...

New

Stefanini

IT Support Specialist

Boca Raton, FL · On-site

We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. -Provide end user desktop / phone support to ...

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

Ensures a positive end-to-end user experience and provides a single point-of-contact for end user. * Provide technical support for all Central Office Staff either in person or over the phone. * Use ...

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End User Support information

See Florida salary details

$7

$20

$33

How much do end user support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for end user support in Florida is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $24.09 per hour, depending on experience, location, and employer.

What are some common challenges faced by end user support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What does end user support do?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and often use tools like remote desktop applications to resolve issues efficiently, ensuring users can continue their work with minimal disruption.

What are the key skills and qualifications needed to thrive as an end user support specialist?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.

What skills are needed for end user support?

End user support professionals need strong communication skills to explain technical issues clearly, problem-solving abilities to diagnose and resolve hardware and software problems, and familiarity with common operating systems, applications, and troubleshooting tools. Customer service skills and patience are also important to effectively assist users and ensure a positive experience.
What cities in Florida are hiring for End User Support jobs? Cities in Florida with the most End User Support job openings:
End User Support jobs near you
Infographic showing various End User Support job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,724 per year, or $20.5 per hour.

Security Analyst (6810) - Advanced

Connect Tech+Talent

Tallahassee, FL • On-site

Other

Posted 16 days ago

Job description

Job Description Security Analyst (6810) - Advanced Tallahassee, FL 10 Months Contract Description of Major Duties & Deliverables Client requires the services of one Security Analyst to work under the direction of Network and End User Support Supervisors to assist in configuring, maintaining and providing support for the Office 365 end user applications with an emphasis on security tools such as Intune, BitLocker, Purview, etc. The Security Analyst is expected to work with our staff to conduct research, policy creation, implementation of security tools and applications as well as supporting staff by transferring knowledge within these areas. The Security Analyst will also inventory, remediate installed software vulnerabilities and update software installed on end user devices.

Security Analyst responsibilities include: Enrolling and managing Windows, iOS, iPadOS, Android, and macOS devices into Office 365. Packaging and deploying Win32, line-of-business (LOB), and store apps in Intune to create new installs and update currently installed software packages. Setting up Windows Update for Business rings and feature updates.

Creating and deploying sensitivity labels to classify, restrict, and encrypt documents. Configuring trainable classifiers, exact data match (EDM), and sensitive information types. Understanding Microsoft 365 license tiers (E3, E5, Business Premium) to know what features are available.

Ability to evaluate features for secure implementation. Establish applicable security policies and best practices and baselines to onboard devices. Inventory, remediate installed software vulnerabilities and update software installed on end user devices.

Mandatory Knowledge, Skills and Abilities: Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience; Minimum of 5 years of IT work experience with demonstrated knowledge in architecture design, software development, database management systems and systems integration in multi-platform environments. Extensive Experience with Office 365 applications for end users and end user devices with an emphasis on security tools and applications. Extensive experience desktop support of Microsoft products as well as software management used by end user devices.

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