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End User Support Manager Jobs (NOW HIRING)

The End User Support Technician provides first-line entry level basic to moderate complexity ... Manages day-to-day operations of O365 and shared business applications, telecommunications, and ...

Manager End User Support ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world ...

Sentinel is seeking an End User Support Specialist to provide on-site technical support for one of ... and managed services; all of which include our staffing solutions for our clients. Since 1982 ...

Responsibilities Sentinel is seeking an End User Support Specialist to provide on-site technical ... and managed services; all of which include our staffing solutions for our clients. Since 1982 ...

Responsibilities Sentinel is seeking an End User Support Specialist to provide on-site technical ... and managed services; all of which include our staffing solutions for our clients. Since 1982 ...

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End User Support Manager information

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$22.5K

$67.9K

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How much do end user support manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for end user support manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an End User Support Manager, and why are they important?

To excel as an End User Support Manager, you need a solid background in IT support, troubleshooting, and a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with help desk ticketing systems, remote support tools, and enterprise software platforms is typically required. Strong leadership, communication, and problem-solving skills are essential to manage teams and address user concerns effectively. These skills ensure efficient resolution of technical issues, high customer satisfaction, and smooth IT operations within an organization.

What are some common challenges faced by End User Support Managers, and how can they be addressed?

End User Support Managers often encounter challenges such as balancing high service levels with limited resources, managing a diverse team, and keeping up with rapidly changing technology. Addressing these challenges involves developing strong communication processes, implementing effective ticketing and escalation systems, and investing in ongoing training for the support team. Building collaborative relationships with other IT departments and staying updated on industry best practices also help ensure the support function operates smoothly and efficiently.

What is an End User Support Manager?

An End User Support Manager is a professional responsible for overseeing the team that provides technical support to employees or customers using an organization's systems, software, and hardware. Their role involves managing help desk operations, ensuring timely resolution of IT issues, and implementing support strategies to improve user satisfaction. They also train support staff, monitor performance metrics, and work with other departments to enhance the overall end-user experience. This position requires strong leadership, communication, and technical skills.
What cities are hiring for End User Support Manager jobs? Cities with the most End User Support Manager job openings:
What states have the most End User Support Manager jobs? States with the most job openings for End User Support Manager jobs include:
End User Support Specialist II

End User Support Specialist II

Stewart Title

West Chicago, IL • On-site

Full-time

Posted 23 days ago


Stewart Title rating

8.1

Company rating: 8.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

133rd of 260 rated insurance


Job description

Job Summary:
Stewart Title is a global real estate services company recognized for its commitment to employee growth and development. The End User Support Specialist II role focuses on providing high-quality technical support and customer service for end-user computing and networking issues, ensuring productivity and effective problem resolution.
Responsibilities:
• Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity
• Responsible for the installation, configuration and ongoing functionality of desktop computers, peripheral equipment and software
• Troubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problems
• Typically resolves issues referred by help desk support
• Follows standard procedures and guidelines
• Understands how assigned duties relate to others within the team and how the team integrates with related teams
• Impacts own team through the quality of the support provided
• Recognizes and solves typical problems; selects solutions from established options
• Communicates moderately complex information in routine situations, typically within own team
• Works under general supervision with limited ability to modify approach
• Individual contributor having no supervisory responsibilities; manages own workload
• Performs all other duties as assigned by management
Qualifications:
Required:
• High school diploma required
• Typically requires 2+ years of related work experience
Preferred:
• Bachelor’s preferred
Company:
Stewart Title is a global real estate services company. It is a sub-organization of Stewart Title. Founded in 1893, the company is headquartered in Houston, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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