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End User Support Manager Jobs (NOW HIRING)

Stewart

End-User Support Technician

Nashville, TN · On-site

Assists in IT service management activities, ensuring timely resolution of incidents and requests ... Provides timely technical support to ensure end-user productivity. * Installs, configures, and ...

Stewart

End-User Support Technician

Murfreesboro, TN · On-site

Assists in IT service management activities, ensuring timely resolution of incidents and requests ... Provides timely technical support to ensure end-user productivity. * Installs, configures, and ...

City of Lubbock

End User Support Technician

Lubbock, TX · On-site

$40K - $66K/yr

Qualifications Completion of a bachelor degree in management information systems, computer science ... end-user work needs; Establish and maintain effective working relationships with end users.

Stewart

End-User Support Technician

Clarksville, TN · On-site

Assists in IT service management activities, ensuring timely resolution of incidents and requests ... Provides timely technical support to ensure end-user productivity. * Installs, configures, and ...

ICANN

End User Support 2

Los Angeles, CA · On-site

... support of any end user software or hardware. Key Responsibilities & Duties * Provide technical ... Manage the technical aspects of both physical and remote ICANN meetings at the request of staff ...

Kinsley Power Systems

... support of any end user software or hardware. Key Responsibilities & Duties * Provide technical ... Manage the technical aspects of both physical and remote ICANN meetings at the request of staff ...

Archer Systems

Manager of End User Support

Houston, TX · On-site

The Manager of End User Support leads ARCHER Systems' end-user support function and ensures a consistent, high-quality support experience across all locations and remote users. This is a player/coach ...

Marmon

End User Support Technician

Brooklyn Park, MN · On-site

The End User Support Technician provides first-line entry level basic to moderate complexity ... Manages day-to-day operations of O365 and shared business applications, telecommunications, and ...

Orgill, Inc.

End User Support Analyst

Collierville, TN · On-site

Orgill is seeking a highly motivated and skilled End User Support Specialist to provide exceptional ... Manage user accounts and access permissions within Active Directory, Google Workspace, and other ...

Marmon

End User Support Technician

Carol Stream, IL · On-site

The End User Support Technician provides first-line entry level basic to moderate complexity ... Manages day-to-day operations of O365 and shared business applications, telecommunications, and ...

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End User Support Manager information

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$67.9K

$121K

How much do end user support manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for end user support manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is an end user support manager?

An End User Support Manager is a professional responsible for overseeing the team that provides technical support to employees or customers using an organization's systems, software, and hardware. Their role involves managing help desk operations, ensuring timely resolution of IT issues, and implementing support strategies to improve user satisfaction. They also train support staff, monitor performance metrics, and work with other departments to enhance the overall end-user experience. This position requires strong leadership, communication, and technical skills.

What are the key skills and qualifications needed to thrive as an end user support manager?

To excel as an End User Support Manager, you need a solid background in IT support, troubleshooting, and a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with help desk ticketing systems, remote support tools, and enterprise software platforms is typically required. Strong leadership, communication, and problem-solving skills are essential to manage teams and address user concerns effectively. These skills ensure efficient resolution of technical issues, high customer satisfaction, and smooth IT operations within an organization.

What are some common challenges faced by end user support managers, and how can they be addressed?

End User Support Managers often encounter challenges such as balancing high service levels with limited resources, managing a diverse team, and keeping up with rapidly changing technology. Addressing these challenges involves developing strong communication processes, implementing effective ticketing and escalation systems, and investing in ongoing training for the support team. Building collaborative relationships with other IT departments and staying updated on industry best practices also help ensure the support function operates smoothly and efficiently.

What cities are hiring for End User Support Manager jobs?

Cities with the most End User Support Manager job openings:

What states have the most End User Support Manager jobs?

States with the most job openings for End User Support Manager jobs include:

What are popular job titles related to End User Support Manager jobs?

For End User Support Manager jobs, the most frequently searched job titles are:

Infographic showing various End User Support Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

End-User Support Technician

Nashville, TN • On-site

Stewart
See more jobs at Stewartexternal

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Troubleshoots and resolves end-user hardware, software, and system issues, including software installations, peripheral configurations, and system performance problems.

  • Installs, configures, and maintains desktops, peripherals, and software to support end-user productivity.

  • Provides technical support remotely or on-site, including resolving non-routine issues and assisting help desk support.

Stewart Title rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

196th of 315 rated insurance

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides technical support for hardware, software, and systems to ensure a reliable end user experience. Responsibilities include troubleshooting issues, resolving service requests, and supporting device and application usage. As experience increases, duties expand to handling complex problems, leading support efforts, and contributing to process improvements and user enablement.

Job Responsibilities

  • Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting.
  • Assists in IT service management activities, ensuring timely resolution of incidents and requests.
  • Develops and updates technical documentation, user guides, and knowledge base articles.
  • Provides user training on IT systems, best practices, and self-service resources.
  • Provides timely technical support to ensure end-user productivity.
  • Installs, configures, and maintains desktops, peripherals, and software.
  • Troubleshoots non-routine issues and restores functionality either remotely or on-site.
  • Resolves issues referred by help desk support.
  • Assists in the development of training materials.
  • Performs internal audits of documentation and communications.
  • Helps maintain accuracy and accessibility of end-user content in CMS/SharePoint.
  • Applies working knowledge of organizational practices and business fundamentals.
  • Addresses moderately complex problems using experience, judgment, and established precedents while operating within broad guidelines and policies.
  • Individual contributor performing work with limited supervision; may provide guidance to less experienced team members as appropriate.
  • Performs all other duties as assigned by management.
  • Ability to lift and move equipment up to 40 pounds, including floor-to-waist, waist-to-shoulder, and overhead lifts.
  • Frequent bending, kneeling, and reaching to install or troubleshoot hardware under desks or in tight spaces.

Education

  • High school diploma required; Bachelor's preferred

Experience

  • Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

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