We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
End User Resource Specialist
Arlington, VA · On-site
$70K - $148K/yr
This candidate will help to mentor a team of 14 IT deskside technicians who provide IT support to ... possess experience as a leader and mentor in an end-user services environment. • Previous ...
End User Resource Specialist
Arlington, VA · On-site
$70K - $148K/yr
This candidate will help to mentor a team of 14 IT deskside technicians who provide IT support to ... possess experience as a leader and mentor in an end-user services environment. • Previous ...
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
End User Computing Analyst
Merrill, WI · On-site
$20 - $25/hr
... IT teams to ensure timely resolution. • Maintain accurate incident, service request, and asset ... experience. • Experience supporting enterprise end-user environments. • Insurance industry ...
End User Computing Analyst
Merrill, WI · On-site
$20 - $25/hr
... IT teams to ensure timely resolution. • Maintain accurate incident, service request, and asset ... experience. • Experience supporting enterprise end-user environments. • Insurance industry ...
Business Analyst experience in Agile environments. * End User Computing/UEM experience preferred ... About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital ...
Business Analyst experience in Agile environments. * End User Computing/UEM experience preferred ... About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital ...
End User Computing Analyst
Merrill, WI · On-site
$20 - $25/hr
Experience supporting enterprise end-user environments. * Insurance industry experience preferred ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Quick apply
End User Computing Analyst
Merrill, WI · On-site
$20 - $25/hr
Experience supporting enterprise end-user environments. * Insurance industry experience preferred ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
End User Support Specialist
Jupiter, FL · On-site
Maintain accurate IT equipment inventory databases. * Work closely with the IT Senior Management ... Experience of writing procedural and/or support documentation * Knowledge and experience on Remote ...
Quick apply
End User Support Specialist
Jupiter, FL · On-site
Maintain accurate IT equipment inventory databases. * Work closely with the IT Senior Management ... Experience of writing procedural and/or support documentation * Knowledge and experience on Remote ...
... IT experience in a healthcare environment. Licensure: Credentials in clinical practice or health ... Flexibility and adaptability with respect to changing end user business needs. Seeking, logically ...
... IT experience in a healthcare environment. Licensure: Credentials in clinical practice or health ... Flexibility and adaptability with respect to changing end user business needs. Seeking, logically ...
... IT stakeholders, Technology teams, ISP's and Vendors. Qualifications ... Required : • Total 8 to 10 Years' experience in the Customer Support operations • 6 to 8 years ...
... IT stakeholders, Technology teams, ISP's and Vendors. Qualifications ... Required : • Total 8 to 10 Years' experience in the Customer Support operations • 6 to 8 years ...
Director, Digital Workplace and End User Services
Boston, MA · On-site
$150K - $170K/yr
What you'll bring * 10+ years of IT experience, including 4+ years leading a customer support help ... Familiarity with tools like Nexthink or similar endpoint analytics and digital experience ...
Director, Digital Workplace and End User Services
Boston, MA · On-site
$150K - $170K/yr
What you'll bring * 10+ years of IT experience, including 4+ years leading a customer support help ... Familiarity with tools like Nexthink or similar endpoint analytics and digital experience ...
End User It Experience Analyst information
See salary details
$46K - $52.5K
1% of jobs
$52.5K - $59K
0% of jobs
$59K - $65.5K
0% of jobs
$65.5K - $72K
1% of jobs
$72K - $78.5K
3% of jobs
$78.5K - $85K
1% of jobs
$85K - $91.5K
0% of jobs
$91.5K - $98K
0% of jobs
$98K - $104.5K
0% of jobs
$104.5K - $111K
0% of jobs
$112.3K is the 25th percentile. Wages below this are outliers.
$111K - $117.5K
94% of jobs
$46K
$117.5K
How much do end user it experience analyst jobs pay per year?
What is the difference between End User It Experience Analyst vs Help Desk Technician?
| Aspect | End User IT Experience Analyst | Help Desk Technician |
|---|---|---|
| Credentials | IT certifications (e.g., CompTIA A+, HDI-SCA) | CompTIA A+ or similar |
| Work Environment | Focus on user experience, troubleshooting, and improving IT services | Responding to user issues, hardware/software support |
| Employer & Industry | Corporate, enterprise, service providers | IT support centers, small to medium businesses |
The End User IT Experience Analyst primarily focuses on enhancing user interactions with IT systems, analyzing user feedback, and improving overall IT service quality. In contrast, Help Desk Technicians handle direct troubleshooting and resolving technical issues. Both roles require similar certifications but differ in scope and focus, with the analyst emphasizing experience optimization and the technician emphasizing technical support.
What cities are hiring for End User It Experience Analyst jobs?
Cities with the most End User It Experience Analyst job openings:
What states have the most End User It Experience Analyst jobs?
States with the most job openings for End User It Experience Analyst jobs include:
What are popular job titles related to End User It Experience Analyst jobs?
For End User It Experience Analyst jobs, the most frequently searched job titles are:
IT End User Analyst
Hallandale Beach, FL
Full-time
Posted 24 days ago
Job description
We are seeking an experienced IT End User Analyst to provide L1/L2 desktop and end-user support, manage ServiceNow tickets, analyze IT support data, and assist with asset management and reporting.
Roles and Responsibilities-
Provide L1/L2 technical support for desktops, laptops, mobile devices, and enterprise applications.
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Manage and resolve ServiceNow incidents, service requests, and knowledge-related tickets.
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Create and maintain ServiceNow reports and dashboards to track ticket performance and support trends.
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Analyze IT support data, identify trends, and provide insights to improve service delivery.
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Perform desktop troubleshooting, application support, and end-user issue resolution.
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Support IT asset management, including tracking and maintaining hardware and software assets.
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Assist with Microsoft 365 and other enterprise end-user technologies.
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Document troubleshooting steps, resolutions, and knowledge articles.
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Provide excellent customer service and communicate effectively with end users and technical teams.
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Bachelor’s degree in Information Technology, Computer Science, Information Systems, or equivalent experience.
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3+ years of experience in IT support, help desk, desktop support, or end-user computing.
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Hands-on experience with ServiceNow, including Incident, Request, and Knowledge Management modules.
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Experience creating and maintaining ServiceNow reports and dashboards.
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Strong troubleshooting skills across desktop, mobile, and enterprise applications.
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Knowledge of Microsoft 365 and enterprise end-user technologies.
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Experience with IT asset management and support processes.
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Strong analytical, problem-solving, and customer service skills.
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Excellent verbal and written communication skills.
About Techvilla Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
CA, US
Year founded
2006