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End User Experience Manager Jobs (NOW HIRING)

insightsoftware

UX Manager, Equity

$119.20K/yr

The UX Manager will partner closely with Product Management, Engineering, and Professional Services ... Strong portfolio or body of work demonstrating end-to-end involvement across complex, data ...

Tory Burch LLC

Manager, End User Technology

Jersey City, NJ · On-site

$121.60K/yr

Ensure end-user satisfaction and operational stability by overseeing end-user technologies and ... Proven hands-on experience with SCCM (Microsoft Endpoint Configuration Manager), Microsoft Intune ...

Tory Burch

Manager, End User Technology

Jersey City, NJ

$121.60K/yr

Ensure end-user satisfaction and operational stability by overseeing end-user technologies and ... Proven hands-on experience with SCCM (Microsoft Endpoint Configuration Manager), Microsoft Intune ...

BDR Solutions LLC

UX Designer

Falls Church, VA · On-site

$95K - $100K/yr

... end-user needs. * Work closely with the UX Manager and UX/UI Team Lead to create usability strategies, test plans, and report deliverables. * Work closely with the Usability Lab Manager and UX/UI ...

Magnitudesoftware

OR

$116.40K/yr

The UX Manager will partner closely with Product Management, Engineering, and Professional Services ... Strong portfolio or body of workdemonstratingend-to-end involvement across complex, data-intensive ...

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$75K

$120.1K

$157K

How much do end user experience manager jobs pay per year?

As of May 31, 2026, the average yearly pay for end user experience manager in the United States is $120,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an End User Experience Manager, and why are they important?

To thrive as an End User Experience Manager, you need a solid understanding of user experience (UX) principles, service delivery, and IT support frameworks, often supported by a degree in information technology or a related field. Familiarity with IT service management (ITSM) tools such as ServiceNow, experience analytics platforms, and certifications like ITIL are typically required. Strong communication, problem-solving, and leadership skills help foster collaboration and drive improvements in user satisfaction. These skills and qualities are crucial for optimizing the end-user experience, ensuring seamless technology adoption, and aligning IT services with organizational goals.

How does an End User Experience Manager typically collaborate with IT and other departments to improve user satisfaction?

End User Experience Managers regularly work cross-functionally, partnering with IT teams, support staff, and business units to identify pain points and implement solutions that enhance the user experience. They gather feedback through surveys, user interviews, and service desk data, then coordinate with technical teams to prioritize and address issues. By facilitating open communication and organizing user training or awareness sessions, they help ensure that new technologies or updates are smoothly adopted and meet user needs. This collaborative approach is essential for creating a seamless and productive workplace environment.

What is an End User Experience Manager?

An End User Experience Manager is responsible for ensuring that employees or customers have positive, efficient, and seamless interactions with the technology, products, or services provided by an organization. They analyze user feedback, monitor performance metrics, and collaborate with IT and business teams to resolve issues and implement improvements. Their goal is to optimize the overall user experience, increase satisfaction, and support productivity by addressing pain points and enhancing usability.

What is the difference between End User Experience Manager vs Customer Experience Specialist?

AspectEnd User Experience ManagerCustomer Experience Specialist
CredentialsRelevant certifications in UX/UI, project management, or customer experienceCertifications in customer service, communication, or CX tools
Work EnvironmentTech companies, SaaS providers, or digital product firmsRetail, service industries, or B2B companies
Industry UsageFocuses on digital interfaces and product usabilityFocuses on overall customer interactions and satisfaction
Search/Comparison IntentUnderstanding roles related to digital user experienceComparing customer service roles with UX roles

The End User Experience Manager primarily focuses on optimizing digital interfaces and ensuring a seamless user experience with products or services. In contrast, the Customer Experience Specialist concentrates on overall customer interactions, satisfaction, and service quality across multiple touchpoints. Both roles aim to improve customer satisfaction but differ in scope and focus areas.

What cities are hiring for End User Experience Manager jobs? Cities with the most End User Experience Manager job openings:
What states have the most End User Experience Manager jobs? States with the most job openings for End User Experience Manager jobs include:
End User Experience Manager jobs near you
Infographic showing various End User Experience Manager job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, 5% Part Time, 1% Temporary, and 5% Contract. Highlights an 63% Physical, 1% Hybrid, and 36% Remote job distribution, with an average salary of $120,088 per year, or $57.7 per hour.

Entry Level UX Research Apprenticeship

UX Woman

Philadelphia, PA • On-site, Remote

Other

Posted 22 days ago

Job description

About the Program:
Every year, we sponsor 2 remote UX apprentices from anywhere in the world to join us for 7 months, either in the fall or spring seasons or online. Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea of their choice that will help them attract hiring managers in that topic space or industry.
Apprentices take our program for free and receive 1:1 mentorship throughout the 7-month program. Alumni UX apprentices go on to make between $85,000 -$130,000 in UX design, product design, UX research, or service design roles after they complete the program.
We are committed to helping women, immigrants, POC, and LGBTQ folks break into tech and land 6-figure UX jobs. We help you land 6-figure UX jobs or coach you till you get it.
Apprenticeship Requirements:
This apprenticeship program is open to new grads and UX career changers alike! Here are some apprenticeship requirements to keep in mind before applying:
  • Interested in creative career paths in UX research, UX design, product design or service design
  • Willing to commit 5-10 hours of work per week to complete program deliverables
  • Willing to attend 2-3 hour weekend lectures to learn the end-to-end design process OR willing to complete online video course modules
  • Open to feedback from UX mentors and demonstrates a willingness to revise design work
Apprenticeship Program Learnings:
  • Build digital products and services 0-1
  • Lead end-to-end design process for a startup idea or topic of your choice
  • Lead product scoping and feature scoping, as well as entire project management
  • Identify target market for product and position product for launch success
  • Incorporate AI tools into your UX design process
  • Design AI features and products by considering AI specific design parameters and heuristics
  • Understand how AI works and advocate for ethical AI design that builds trust without over-reliance with users
  • Develop a business model for the product or service and demonstrate how the product/service will scale as the business model scales
  • Lead discovery research by managing user recruitment, creating research plans, writing interview guides, leading 8-16 discovery interviews, and synthesizing interview insights
  • Deliver a compelling UX design and business pitch for your startup idea, showcasing both qualitative and quantitative data to justify the problem space and the solution
  • Tell a compelling story about users by showcasing user types, personas, stakeholder maps, journey maps, process maps, service blueprints, ideation matrixes, sketches, wireframes, UX workflows, prototypes and other visual deliverables
  • Lead user testing of wireframes and prototypes to improve product/service usability and constantly iterate on your startup idea
  • Design a unique design system for your solution from scratch, creating components, a style guide, and branding for your solution
  • Analyze direct and indirect competitors to clearly articulate your solution's differentiators and why your solution is innovative and more likely to succeed over competing options
  • Consult with startups to create a scope of work and fulfill UX research, UX design, product design and service design work based on your scope of work.

How to Apply:
Please fill out our application form to apply for UX Woman sponsoring your participation in the program. The application takes 5 minutes to complete and will ask you to send in your LinkedIn profile and resume, as well as ask you about why you are interested in this program. You do NOT need to have a UX resume or portfolio to apply- we consider folks who are at the very beginning of their career change, who are still exploring multiple career options.
You will receive UX tips and challenges via email to help you with your transition into UX and will be contacted by us if you are being considered for the apprentice program. Once contacted, you will go through a brief interview process before joining the cohort. Due to the large volume of applicants, we cannot contact all applicants about their application status. If you don't hear from us about an interview within 2 months of applying, please consider your application closed. We consider applicants on a rolling basis.

Apply