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End User Computing Jobs in Virginia (NOW HIRING)

InquisIT

Desktop Support Technician - TIER 2

Alexandria, VA · On-site

$21.75 - $27.50/hr

They are seeking a customer-focused and technically skilled Desktop Support Technician - TIER 2 to provide hands-on support for end-user computing devices within a secure federal environment ...

AEG

Technical Support Specialist

Ashburn, VA · On-site

$25/hr

Maintains technical proficiency on all Commanders end-user computing platforms: personal computers and laptops, Windows 10/11, Mac OS, Microsoft Office, web-based applications, scouting system ...

Gunnison

Desktop Technician

Reston, VA · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

Sparks Group

Category Manager

Herndon, VA · On-site +1

As the Category Manager you will be responsible for managing the IT hardware and software categories to develop and execute enterprise-wide category strategies (end user computing, infrastructure ...

InquisIT

Desktop Support Technician - TIER 2

Alexandria, VA

$21.75 - $27.50/hr

We are seeking a customer-focused and technically skilled Desktop Support Technician TIER 2 to provide hands-on support for end-user computing devices within a secure federal environment. This role ...

NEXCOMHQ

CLIENT SERVICES TECHNICIAN

Virginia Beach, VA · On-site

$63.56K - $82.05K/yr

... for end user devices and other related equipment. Devices include computing and mobile devices of varying operating systems, peripherals, point-of-sale/service devices, etc. Duties and ...

NEXCOMHQ

CLIENT SERVICES TECHNICIAN

Virginia Beach, VA

$15 - $20/hr

... for end user devices and other related equipment. Devices include computing and mobile devices of varying operating systems, peripherals, point-of-sale/service devices, etc. Duties and ...

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End User Computing information

See Virginia salary details

$60.5K

$106.7K

$159.6K

How much do end user computing jobs pay per year?

As of May 31, 2026, the average yearly pay for end user computing in Virginia is $106,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,300.00 and $127,400.00 per year, depending on experience, location, and employer.

What is an End User Computing job?

An End User Computing (EUC) job focuses on managing and supporting the IT systems, devices, and applications that employees use daily. Professionals in this role ensure that desktops, laptops, mobile devices, and virtual environments run smoothly and securely. They handle troubleshooting, software deployment, system updates, and user support to enhance productivity. EUC specialists also work on endpoint security, automation, and cloud solutions to optimize the end-user experience.

What are the key skills and qualifications needed to thrive in the End User Computing position, and why are they important?

To excel in End User Computing, you typically need strong technical knowledge of desktop operating systems, hardware troubleshooting, software deployment, and IT support processes, usually supported by relevant IT certifications like CompTIA A+, Microsoft 365 or equivalent experience. Familiarity with endpoint management tools (such as Microsoft Endpoint Configuration Manager), Active Directory, virtualization, and remote support systems is crucial for the role. Excellent problem-solving skills, patience, and clear communication are key soft skills that help professionals deliver effective support to users. These skills and qualifications are essential for providing timely, efficient, and user-focused technology solutions in diverse business environments.

What are typical responsibilities in an End User Computing role?

In an End User Computing position, your daily tasks often include assisting users with hardware and software issues, managing device setups and configurations, installing security updates, and troubleshooting technical problems remotely or in person. You may also be responsible for supporting new technology rollouts, maintaining inventory of devices, and ensuring compliance with IT policies. Collaboration with IT teams, business units, and occasionally external vendors is common to provide seamless technology experiences for end users. This role is ideal for professionals who enjoy hands-on technical work and interacting with people to solve diverse IT challenges.
More about End User Computing jobs
What are popular job titles related to End User Computing jobs in Virginia? For End User Computing jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching End User Computing jobs in Virginia look for? The top searched job categories for End User Computing jobs in Virginia are:
End User Computing jobs near you
Infographic showing various End User Computing job openings in Virginia as of May 2026, with employment types broken down into 2% Internship, 67% Full Time, 11% Part Time, 15% Temporary, 3% Contract, and 2% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $106,715 per year, or $51.3 per hour.
Desktop Support Technician - TIER 2

Desktop Support Technician - TIER 2

InquisIT

Alexandria, VA • On-site

$21.75 - $27.50/hr

Full-time

Posted 10 days ago

Job description

Job Summary:
InquisIT is a high-energy, forward-thinking technology company that provides services and solutions to the Federal Government and select private-sector organizations. They are seeking a customer-focused and technically skilled Desktop Support Technician – TIER 2 to provide hands-on support for end-user computing devices within a secure federal environment, ensuring timely and effective technical assistance.
Responsibilities:
• Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripheral equipment
• Troubleshoot and resolve hardware, software, and connectivity issues for end users
• Install, configure, and maintain Windows operating systems and standard business applications
• Support Microsoft 365 applications and related end-user technologies
• Perform workstation imaging, setup, deployment, and replacement activities
• Assist with user onboarding and offboarding processes, including equipment provisioning and account setup
• Support password resets, account unlocks, and routine access-related requests
• Diagnose hardware failures and coordinate repair or replacement activities as needed
• Install and configure printers, scanners, docking stations, monitors, and other peripheral devices
• Maintain accurate asset inventory and device tracking records
• Document support activities, troubleshooting steps, and resolutions within the ITSM/ticketing platform
• Escalate unresolved or complex issues to senior technical teams as appropriate
• Follow established IT security policies, device management procedures, and federal compliance requirements
• Provide professional, courteous, and responsive customer support to users at all levels of the organization
• Ability to work fully on-site
• Occasional after-hours support
Qualifications:
Required:
• 2–3 years of experience in desktop support, technical support, or help desk environments
• Associate degree in Information Technology, Computer Science, or related field, or equivalent combination of education and experience
• Current DoD 8570 / 8140 IAT Level I certification required
• ACTIVE – Secret or higher-level security clearance
• Experience supporting Windows desktop and laptop environments
• Experience supporting Microsoft Office / Microsoft 365 applications
• Experience with basic network and connectivity troubleshooting
• Experience with IT ticketing and service management systems
• Familiarity / experience with desktop imaging and deployment processes
• Strong troubleshooting and problem-solving skills
• Excellent customer service and communication abilities
• Ability to work independently and as part of a team in a fast-paced support environment on site in Alexandria, VA
• Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripheral equipment
• Troubleshoot and resolve hardware, software, and connectivity issues for end users
• Install, configure, and maintain Windows operating systems and standard business applications
• Support Microsoft 365 applications and related end-user technologies
• Perform workstation imaging, setup, deployment, and replacement activities
• Assist with user onboarding and offboarding processes, including equipment provisioning and account setup
• Support password resets, account unlocks, and routine access-related requests
• Diagnose hardware failures and coordinate repair or replacement activities as needed
• Install and configure printers, scanners, docking stations, monitors, and other peripheral devices
• Maintain accurate asset inventory and device tracking records
• Document support activities, troubleshooting steps, and resolutions within the ITSM/ticketing platform
• Escalate unresolved or complex issues to senior technical teams as appropriate
• Follow established IT security policies, device management procedures, and federal compliance requirements
• Provide professional, courteous, and responsive customer support to users at all levels of the organization
• Ability to work fully on-site
• Occasional after-hours support
Preferred:
• CompTIA A+ certification
• Microsoft 365 Certified: Modern Desktop Administrator Associate or similar Microsoft desktop administration certification
• Experience with endpoint management tools such as Microsoft Intune, SCCM, or similar platforms
• Familiarity with Active Directory user support and account administration
Company:
At InquisIT, we believe the business of government is vital to our nation and demands the highest caliber of contractor services. Founded in 2004, the company is headquartered in Chantilly, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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