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End User Computing Jobs in Connecticut (NOW HIRING)

They provide subject matter knowledge across critical components of IT (e.g., infrastructure, applications, IT operations, IT finances and expenses, Active Directory, end-user computing, messaging ...

... end-user support. Key Responsibilities * Manage and maintain the full desktop computing environment for assigned departments, including hardware, software, and user support * Administer Active ...

Senior Salesforce Engineer

Hartford, CT · Remote

$126.60K - $154.80K/yr

... computing and information services. This function anticipates, plans, and delivers Information ... This job family programs and configures end user applications, systems, databases and websites to ...

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End User Computing information

See Connecticut salary details

$58K

$102.4K

$153.2K

How much do end user computing jobs pay per year?

As of Jun 1, 2026, the average yearly pay for end user computing in Connecticut is $102,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $122,200.00 per year, depending on experience, location, and employer.

What is an End User Computing job?

An End User Computing (EUC) job focuses on managing and supporting the IT systems, devices, and applications that employees use daily. Professionals in this role ensure that desktops, laptops, mobile devices, and virtual environments run smoothly and securely. They handle troubleshooting, software deployment, system updates, and user support to enhance productivity. EUC specialists also work on endpoint security, automation, and cloud solutions to optimize the end-user experience.

What are the key skills and qualifications needed to thrive in the End User Computing position, and why are they important?

To excel in End User Computing, you typically need strong technical knowledge of desktop operating systems, hardware troubleshooting, software deployment, and IT support processes, usually supported by relevant IT certifications like CompTIA A+, Microsoft 365 or equivalent experience. Familiarity with endpoint management tools (such as Microsoft Endpoint Configuration Manager), Active Directory, virtualization, and remote support systems is crucial for the role. Excellent problem-solving skills, patience, and clear communication are key soft skills that help professionals deliver effective support to users. These skills and qualifications are essential for providing timely, efficient, and user-focused technology solutions in diverse business environments.

What are typical responsibilities in an End User Computing role?

In an End User Computing position, your daily tasks often include assisting users with hardware and software issues, managing device setups and configurations, installing security updates, and troubleshooting technical problems remotely or in person. You may also be responsible for supporting new technology rollouts, maintaining inventory of devices, and ensuring compliance with IT policies. Collaboration with IT teams, business units, and occasionally external vendors is common to provide seamless technology experiences for end users. This role is ideal for professionals who enjoy hands-on technical work and interacting with people to solve diverse IT challenges.
What are the most commonly searched types of End User Computing jobs in Connecticut? The most popular types of End User Computing jobs in Connecticut are:
What are popular job titles related to End User Computing jobs in Connecticut? For End User Computing jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching End User Computing jobs in Connecticut look for? The top searched job categories for End User Computing jobs in Connecticut are:
Infographic showing various End User Computing job openings in Connecticut as of May 2026, with employment types broken down into 2% Internship, 52% Full Time, 28% Part Time, 14% Temporary, 2% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $102,394 per year, or $49.2 per hour.
End-User Computing Service Operations Manager

End-User Computing Service Operations Manager

Pitney Bowes

Shelton, CT • On-site

Full-time

Posted 20 days ago


Pitney Bowes rating

8.1

Company rating: 8.1 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

119th of 415 rated machine equipment manufacturers


Job description

We're hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together...that's The Pitney Bowes way. Here, how we work matters just as much as what we achieve.
We're looking for people who:
  • Act with urgency, accountability, and purpose
  • Deliver high quality work with consistency and pride
  • Collaborate effectively and elevate those around them
  • Focus on outcomes that drive impact and growth

Job Description:
We're hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together...that's The Pitney Bowes way. Here, how we work matters just as much as what we achieve.
We're looking for people who:
  • Act with urgency, accountability, and purpose
  • Deliver high quality work with consistency and pride
  • Collaborate effectively and elevate those around them
  • Focus on outcomes that drive impact and growth

As an End User Computing Operations Manager - Technical leader:
You are:
A Proactive leader who can develop and manage enterprise-wise desktop engineering, video conference and mobile device management programs. You are a Self-motivated individual who thrive on design and implementation of cutting-edge solution, and you deliver with precision. You see opportunities where others see challenges.
You will:
  • Lead the program management activities related to the Desktop, Videoconference and Mobile device management program
  • As a technical manager, lead subject matter experts in Windows OS, M365 Intune and any remote desktop support tools and technologies
  • Drive forecasting short-term and long-term desktop/laptop equipment needs for global end users and work with business and finance to schedule refresh.
  • Responsible for global end user device life cycle management, including deploying new users, refreshing of device and recovery of assets from departing employees, ultimately taking ownership of end-to-end lifecycle of Pitney Bowes assets
  • Responsible for desktop engineering, testing and defining standard equipment bundles and implementation which meets PB security compliance requirements
  • As technical lead, develop runbooks, how-to guides, leverage automation framework to improve process and troubleshooting.
  • Lead vulnerability remediation on mobile device OS and software including vulnerability remediation governance, execution, reporting for all mobile devices
  • Lead end user testing for any new desktop solution, UAT testing and technical documentation along with SOPs for operational support.
  • Responsible for collaborating with Pitney Bowes IT Teams, vendors as well as HR, Finance to drive continuous improvement of user experience
  • Responsible for building a Global EUC Process, Procedures, define performance metrics and reporting to drive continuous improvement.
  • Guide and mentor L1 and L2 desktop support analyst with investigation and remediation of end user incidents.
  • Deep understanding of Azure cloud deployments and Infrastructure knowledge
  • An analytical mind able to "see" the complexities of procedures and regulations
  • Excellent communication skills
  • Problem solving skills and ability to work under pressure to enforce policies and reduce risk, they need the ability to persuade others to adhere to standards.

Your Background:
As a EUC Operations Manager , you have:
  • BS degree in Computer Science or related field
  • 15+ years of IT experience and 10+ years of leading EUC Technical or manager
  • Extensive documentation skills with Excel, PowerPoint and ticketing systems
  • Experience in leading a Global desktop engineering and support team
  • Experience design and deploying Desktop solutions via "Zero Touch" / Autopilot
  • Knowledgeable and experienced in Azure and AWs cloud computing
  • Jira and Confluence
  • Extensive knowledge of vendor security updates
  • Experience in using tools - SCCM, Intune, Qualys, Intune, JAMF, Splunk
  • Linux, Windows Desktop, Windows Server, Mac, Android and iOS
  • Experience in troubleshooting desktop applications

Technical Skill Set:
  • End User Computing Technologies
  • Desktop Engineering
  • Service Desk
  • SCCM
  • Intune
  • M365
  • Workstation Patch management tools
  • Vulnerability Management & tools
  • Incident, Work Order & Change management (ITSM)
  • Asset Management and tools

Preferred Certifications
  • Microsoft Security, Compliance, and Identity Fundamentals
  • Microsoft Azure Fundamentals
  • Microsoft Certified Professional
  • Certification in ISC2

Compensation:
104,000.00 - 130,000.00 Per Year (Salary)
We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally(PB Live Well)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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