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Ems Operations Coordinator Jobs (NOW HIRING)

Milbank LLP

Operations Coordinator

New York, NY · On-site

$60K - $75K/yr

Overview Provide high-level administrative support to members of the Operations Department by ... Provides the EMS assistance under the direction of the Office Services Manager. * Solicits feedback ...

PRIORITY ONDEMAND

EMS Educator

Prescott, AZ

Regional President Coordinates with: * Local Operations Staff * FTO's * DQA/QA/QI * Director of EMS Academies * Director of Clinical Training WORK ENVIRONMENT & TRAVEL The EMS Educator operates in a ...

Priority OnDemand

EMS Educator

Prescott, AZ · On-site

Regional President Coordinates with: * Local Operations Staff * FTO's * DQA/QA/QI * Director of EMS Academies * Director of Clinical Training WORK ENVIRONMENT & TRAVEL The EMS Educator operates in a ...

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Ems Operations Coordinator information

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How much do ems operations coordinator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for ems operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an EMS Operations Coordinator, and why are they important?

To thrive as an EMS Operations Coordinator, you need a strong background in emergency medical services, leadership, and logistics management, often requiring certification as a paramedic or EMT and relevant supervisory experience. Familiarity with dispatch systems, scheduling software, and incident management platforms is typically expected. Excellent communication, problem-solving, and organizational skills help coordinate teams and respond effectively to emergencies. These competencies ensure efficient EMS operations, safety compliance, and high-quality patient care under pressure.

What are EMS Operations Coordinators?

EMS Operations Coordinators are professionals who manage and oversee the daily operations of Emergency Medical Services (EMS) teams. Their responsibilities include scheduling staff, coordinating ambulance dispatches, ensuring compliance with safety regulations, and maintaining communication between EMS personnel and other emergency responders. They play a crucial role in ensuring that emergency services are delivered efficiently and effectively, often acting as a liaison between field teams and management. Additionally, they may be involved in training, quality assurance, and handling administrative tasks to support EMS operations.

What are some common challenges faced by an EMS Operations Coordinator, and how can they be effectively managed?

An EMS Operations Coordinator often faces challenges such as juggling multiple priorities, responding to rapidly changing situations, and ensuring effective communication between field personnel and management. Managing these challenges requires strong organizational skills, the ability to stay calm under pressure, and the use of clear protocols to streamline workflows. Building strong relationships with team members and fostering open communication can also help address issues quickly and maintain a high level of service quality.

What is the difference between Ems Operations Coordinator vs Ems Dispatcher?

AspectEms Operations CoordinatorEms Dispatcher
CertificationsCPR, EMT certification often preferredEmergency Dispatch Certification, CPR
Work EnvironmentOversees EMS operations, manages teamsHandles emergency calls, dispatches units
Employer & Industry UsageEMS agencies, hospitals, emergency services911 call centers, emergency dispatch centers
Common Search & ComparisonYesYes

The Ems Operations Coordinator focuses on managing EMS teams and operations, ensuring efficient service delivery. In contrast, the Ems Dispatcher handles emergency calls and dispatches EMS units to incidents. Both roles require emergency response certifications and are integral to EMS services, but they differ in daily responsibilities and work environment.

EMS Dispatcher/EMT

EMS Dispatcher/EMT

University Hospital, Newark NJ

Newark, NJ • On-site

$25.05 - $26.31/hr

Full-time

Medical, Dental, Vision, Retirement

Posted yesterday

Job description

Overview
About the Role
The EMS Dispatcher EMT is responsible for answering and triaging emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System. This role involves collecting and processing critical information, providing pre-arrival and post-dispatch instructions, and coordinating the deployment of appropriate resources. The Dispatcher ensures communication efficiency and responder safety under the supervision of an EMS Communications Supervisor. This position may function within the communications center or in the field, completing all required documentation and supporting EMS operations while representing University Hospital and EMS in a professional and positive manner.
Responsibilities
What You'll Do
  • Answers and triages emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System
  • Collects, verifies, and processes essential caller information quickly and accurately
  • Provides pre-arrival and post-dispatch instructions to callers as appropriate
  • Dispatches and coordinates EMS resources to ensure timely and appropriate response
  • Monitors all communications to maintain operational efficiency and ensure the safety of responding units
  • Operates under the supervision of an EMS Communications Supervisor
  • Performs duties in both the communications center and field settings, as needed
  • Completes all required reports and documentation accurately and in a timely manner
  • Supports the overall efficiency of EMS operations through effective communication and coordination
  • Represents University Hospital and EMS in a professional, courteous, and positive manner at all times

Qualifications
What You'll Bring
Experience & Skills Requirements:
  • Minimum of two (2) years of EMS experience required
  • At least one (1) year of public safety dispatching experience preferred
  • Spanish-speaking ability is desirable
  • Must pass a medical evaluation and respirator fit test, and be able to wear an N95 mask in accordance with PEOSHA standards

Credential Requirements (must be current, active, and in good standing):
  • Required Certifications:
    • NJ Basic Telecommunicator Certification
    • NJ Emergency Medical Dispatcher (EMD) Certification or an equivalent certification approved by EMS Department Management
    • Emergency Medical Technician (EMT) Certification from one of the following:
      • National Registry
      • NJ, PA, NY, DE, MD, VA, WV, DC, or any Atlantic EMS Council member state
    • OR NJ Mobile Intensive Care Paramedic (MICP) or Mobile Intensive Care Nurse (MICN) certification
    • American Heart Association (AHA) BLS for Healthcare Providers
    • ICS Level 100 Certification
    • NIMS Awareness Certification
  • Additional Certification Requirements:
    • NJ EMT reciprocity must be obtained within six (6) months of hire
    • Medical Priority Dispatch System (MPDS) certification must be obtained within one (1) year of hire

What We Offer
  • Medical & Prescription Drug Coverage
  • Dental & Vision Insurance
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Short- & Long-Term Disability Insurance
  • Pension Plan
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Professional Development

Compensation (NJ Job Transparency Law)
The expected hourly range for this position is $25.05- $26.31 per hour, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.
About Us
University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.
Apply Today
We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we'd love to meet you
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About University Hospital

Sourced by ZipRecruiter

This University Hospital Credo expresses the commitment that our employees make to our patients and to their coworkers. Each individual promises to deliver the best outcome for each patient he or she encounters, at every encounter. This pledge encompasses everything from warm and professional customer service to a clear and succinct explanation of a medical diagnosis – and everything in between. We understand that each and every one of our patients deserves and will receive our utmost attention and respect. It is our pleasure to help our patients through their health care experience at University Hospital. It is our privilege to assist them in their journey. That is our commitment to you.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, NJ, US

Year founded

1882

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