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Ems Operation Manager Jobs (NOW HIRING)

Baptist Health

Director, Oldham County EMS

La Grange, KY · On-site

A minimum of three years EMS leadership experience in a management operations or director level EMS role. Kentucky Paramedic Certification required. BLS HCP, EPC, ACLS, NALS required/will be required ...

Baptist Health

Director, Oldham County EMS

La Grange, KY · On-site

A minimum of three years EMS leadership experience in a management operations or director level EMS role. Kentucky Paramedic Certification required. BLS HCP, EPC, ACLS, NALS required/will be required ...

San Manuel Casino

EMS Coordinator

Highland, CA · On-site

Under general supervision from the EMS Operations Manager, the Emergency Medical Services Coordinator develops and implements the emergency medical services program for the Fire and EMS Department.

Confire EMS

Operations Supervisor

San Bernardino, CA · On-site

Ensures unit and crew members adhere to our EMS policies, procedures, guidelines, directives, and standards. Reports any deficiencies to Operations Manager.Ensures vehicle placed in-service comply ...

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Ems Operation Manager information

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$20K

$74.7K

$138K

How much do ems operation manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for ems operation manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What does an EMS operation manager do?

An EMS Operations Manager oversees the daily operations of Emergency Medical Services, ensuring that ambulance crews and support staff provide efficient and effective emergency care. They are responsible for staff scheduling, resource allocation, compliance with regulations, and maintaining high standards of patient care. Additionally, EMS Operations Managers often coordinate with other emergency services, handle budgeting, and implement training programs to improve service quality. Their leadership is crucial for responding to emergencies promptly and safely.

What are the key skills and qualifications needed to thrive as an EMS operation manager, and why are they important?

To thrive as an EMS Operations Manager, you need strong leadership abilities, in-depth knowledge of emergency medical services, and relevant certifications such as NREMT or state licensure, often supported by experience in EMS supervision. Familiarity with dispatch software, incident reporting systems, and compliance regulations like OSHA and HIPAA is typically required. Exceptional communication, decision-making, and crisis management skills help you lead teams and respond effectively under pressure. These competencies ensure efficient EMS operations, regulatory compliance, and the delivery of high-quality emergency care.

What are some common challenges faced by an EMS operation manager, and how can they be effectively addressed?

EMS Operations Managers often encounter challenges such as balancing staffing needs with fluctuating call volumes, ensuring regulatory compliance, and maintaining high morale among team members. Effective communication, proactive scheduling, and regular training help address these issues. Additionally, fostering a collaborative environment and staying updated on industry best practices can improve team performance and service quality.

What is the difference between Ems Operation Manager vs Ems Supervisor?

AspectEms Operation ManagerEms Supervisor
CertificationsEMT-B, EMT-Paramedic, or EMS Management CertificationsEMT-B or EMT-Paramedic
Work EnvironmentOversees multiple teams, manages operations, administrative dutiesSupervises EMS personnel during shifts, on-scene management
Employer & Industry UsageHospitals, EMS agencies, emergency servicesAmbulance services, emergency response teams

The main difference between an Ems Operation Manager and an Ems Supervisor lies in their scope of responsibilities. The manager oversees overall operations, strategic planning, and administrative tasks, while the supervisor focuses on direct supervision of EMS personnel during shifts. Both roles require EMT or paramedic certifications, but the manager often has additional management credentials. Understanding these distinctions helps in choosing the right career path or job search focus within the EMS industry.

What states have the most Ems Operation Manager jobs?

States with the most job openings for Ems Operation Manager jobs include:

What are popular job titles related to Ems Operation Manager jobs?

For Ems Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Ems Operation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $74,718 per year, or $35.9 per hour.

EMS Operations Manager

Chicago, IL • On-site

Medical Express Ambulance Service
See more jobs at Medical Express Ambulance Serviceexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

EMS Operations Manager
Exciting Opportunity: Join Our Team as an EMS Manager at MedEx Ambulance!
MedEx Ambulance is currently seeking applications for EMS Managers to help oversee our daily operations. The responsibilities of Operations Managers include:
  • Responsible for supervision of field personnel
  • Responding to incidents in the field.
  • Handling customer/patient complaints.
  • Upholding the rules and regulations set forth by the MedEx employee handbook.
  • Perform all necessary station duties to ensure a well-stocked fleet of vehicles.
  • Providing technical assistance and outreach to our service providers
  • Working directly with the hospital discharge teams to ensure transports are scheduled and completed on time.
  • Working on site to ensure the patient is ready for discharge.
  • Assisting crews on-site to maintain a safe working environment.
  • Developing and maintaining quality assurance and improvement processes
  • Assisting with billing inquiries
  • Providing technical assistance and outreach to our service providers

Join Chicagoland's award-winning ambulance service and become a part of our EMS team. We utilized the newest equipment and latest technology, providing emergency and non-emergency care.
Our paramedics are eligible for tuition assistance/reimbursement and paid advancement opportunities such as Critical Care training!
THE MEDEX DIFFERENCE:
We believe EMS professionals deserve to use the best equipment available.
Our box-style (Type III) ambulances utilize state-of-the-art technology, including the Stryker Power-LOAD system & Zoll X-Series cardiac monitors.
MedEx was the first ambulance service in the country to use telemedicine as an ambulance provider
With a fleet of over 80 vehicles, MedEx utilizes ALS, BLS, & Critical Care/RN ambulances, Paramedic Chase Cars, Supervisor Response Vehicles, and service cars.
MedEx services hundreds of outstanding healthcare facilities throughout the Chicagoland area, including Lurie Children's Hospital, University of Chicago Medicine, UI Health, and Swedish Hospital - a part of NorthShore University HealthSystem
MEDEX OFFERS:
  • Competitive wages and benefits;
  • Blue Cross & Blue Shield Medical, Dental, and Vision Insurance
  • Pet Insurance
  • Disability and Life Insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K with match
  • Uniform Allowance
  • Flexible Scheduling
  • Educational Opportunities & Sponsored Con-Ed
  • Membership in NAEMT
  • Supportive & Respectful Environment

EDUCATION, LICENSURE & CERTIFICATIONS:
  • State-licensed Paramedic (Required)
  • Nationally Registered Paramedic (Preferred)
  • Highly desirable: ACLS, PALS, PEPP, ITLS/PHTLS

OTHER REQUIREMENTS:
  • Must be able to perform all essential job functions.
  • Must complete a pre-employment screening
  • Must complete EMS System Entry

LOCATIONS:
  • Mokena IL
  • Chicago, IL
  • Skokie, IL

Can you help us grow? MedEx has delivered unrivaled emergency medical services for over 25 years and is widely recognized as an industry leader! We're adding top-tier talent to our team of highly skilled and dedicated EMS professionals. Help us continue to provide world-class service for our patients, customers, and clients.

Apply