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Ems Dispatcher Jobs in Indiana (NOW HIRING)

You will coordinate EMS units, communicate with hospitals and field personnel, and ensure timely ... Dispatching EMS units and monitoring their status * Communicating with hospitals, patients, and ...

EMS Operations Manager Job Address: Newburgh, IN Lynx EMS is recruiting an Operations Manager to ... Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit ...

Public Safety Dispatcher

Fort Wayne, IN · On-site

$11.42 - $17.13/hr

Additional experience with police, fire, or EMS dispatch is highly desirable. Preferred experience with State, Federal and/or Tribal Laws and local ordinances. Other Qualifications Geographical ...

Public Safety Dispatcher

Fort Wayne, IN · On-site

$11.42 - $17.13/hr

Additional experience with police, fire, or EMS dispatch is highly desirable. Preferred experience with State, Federal and/or Tribal Laws and local ordinances. Other Qualifications Geographical ...

Public Safety Dispatcher

Fort Wayne, IN · On-site

$11.42 - $17.13/hr

Additional experience with police, fire, or EMS dispatch is highly desirable. Preferred experience with State, Federal and/or Tribal Laws and local ordinances. Other Qualifications Geographical ...

Public Safety Dispatcher

Fort Wayne, IN · On-site

$11.42 - $17.13/hr

Additional experience with police, fire, or EMS dispatch is highly desirable. Preferred experience with State, Federal and/or Tribal Laws and local ordinances. Other Qualifications Geographical ...

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Ems Dispatcher information

See Indiana salary details

$10

$20

$32

How much do ems dispatcher jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for ems dispatcher in Indiana is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.64 per hour, depending on experience, location, and employer.

What is an EMS dispatcher?

EMS Dispatchers, or Emergency Medical Services Dispatchers, are professionals responsible for receiving emergency calls and dispatching appropriate medical personnel, such as paramedics and ambulances, to the scene. They gather critical information from callers, provide pre-arrival instructions, and coordinate communication between emergency responders and hospitals. Their role is vital in ensuring that medical emergencies are responded to quickly and effectively, often serving as the first point of contact during a crisis.

What are the biggest challenges EMS dispatchers face during high-pressure emergency situations?

EMS Dispatchers often encounter intense pressure when coordinating multiple emergency calls, especially during large-scale incidents or peak hours. The ability to remain calm, prioritize calls based on urgency, and communicate clearly with both callers and field personnel is critical. Additionally, dispatchers must swiftly use specialized software and mapping systems to deploy resources efficiently, all while providing reassurance and instructions to distressed callers. Effective teamwork and adaptability are essential to manage the dynamic and sometimes unpredictable environment.

What are the key skills and qualifications needed to thrive as an EMS dispatcher, and why are they important?

To thrive as an EMS Dispatcher, you need strong multitasking abilities, quick decision-making skills, and typically a high school diploma with specialized dispatcher training or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is essential. Exceptional communication, stress management, and problem-solving skills help you remain calm and effective under pressure. These capabilities ensure prompt, accurate dispatching and coordination of emergency services, which is critical for saving lives and maintaining public safety.

What is the difference between Ems Dispatcher vs Ems Call Taker?

AspectEms DispatcherEms Call Taker
CertificationsEmergency Medical Dispatch Certification, CPREmergency Medical Dispatch Certification, CPR
Work EnvironmentCoordinates emergency responses, manages dispatch operationsAnswers emergency calls, gathers initial information
Employer & IndustryAmbulance services, emergency response agenciesEmergency call centers, dispatch agencies
Search & Comparison IntentFocuses on dispatching and coordination rolesFocuses on call intake and information gathering

While both roles require emergency medical dispatch certification and involve working in emergency response environments, Ems Dispatchers primarily coordinate and dispatch emergency services, whereas Ems Call Takers focus on answering calls and collecting initial information. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

How to become an EMS dispatcher?

To become an EMS dispatcher, candidates typically need a high school diploma or equivalent, complete emergency dispatch training, and obtain certification such as Emergency Medical Dispatcher (EMD). Strong communication skills, the ability to remain calm under pressure, and familiarity with emergency call systems are essential for this role.
Infographic showing various Ems Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 17% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,603 per year, or $21 per hour.

911 EMS Dispatcher PRN, As Needed

Norton Healthcare

Madison, IN • On-site

Per diem

Posted 29 days ago


Norton Healthcare rating

7.4

Company rating: 7.4 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

268th of 888 rated healthcare providers


Job description

Responsibilities
The 911 EMS Dispatcher (also called an Emergency Medical Dispatcher or Telecommunicator) is responsible for answering emergency and non-emergency calls, gathering critical information, providing pre arrival medical instructions, and dispatching EMS resources. This role requires calm decision making, excellent communication skills, and the ability to work in a fast paced, high stress environment.
Qualifications
Required:
  • Emergency Medical Dispatcher (EMD) certificate or able to obtain within one year of hire.

Desired:
  • One year previous EMS or healthcare experience
  • Associate Degree

What Norton Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Norton Healthcare logo

About Norton Healthcare

Sourced by ZipRecruiter

Norton Healthcare is a not-for-profit hospital and health care system and is Louisville's second largest employer, with more than 18,000 employees, over 1,700 employed medical providers and approximately 2,000 total physicians on its medical staff. The system includes six hospitals (five in Louisville and one in Madison, Indiana) with 1,993 licensed beds, eight outpatient centers, 18 Norton Immediate Care Centers, eight Norton Prompt Care at Walgreens clinics and an expanded telehealth program. It provides care at more than 340 locations throughout Kentucky and Southern Indiana.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1988