Studycast seamlessly integrates the entire imaging workflow - from EMR to exam, to report, and back ... The Customer Implementation Manager is accountable for execution against key operational metrics ...
Studycast seamlessly integrates the entire imaging workflow - from EMR to exam, to report, and back ... The Customer Implementation Manager is accountable for execution against key operational metrics ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned Experience You'll Bring ...
Technical Account Manager
Cary, NC · On-site
... Implementation Specialist, or Sales Engineer. * Experience working with healthcare clients; supporting EMR/EHR workflows or health IT products is strongly preferred. * Hands-on experience with health ...
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Technical Account Manager
Cary, NC · On-site
... Implementation Specialist, or Sales Engineer. * Experience working with healthcare clients; supporting EMR/EHR workflows or health IT products is strongly preferred. * Hands-on experience with health ...
Senior Business Systems Analyst
$89K - $115K/yr
Collaborate with cross-functional teams to define HEDIS data requirements and implement process improvements that expand and integrate new data sources, including vendor feeds, EMR data, digital ...
Senior Business Systems Analyst
$89K - $115K/yr
Collaborate with cross-functional teams to define HEDIS data requirements and implement process improvements that expand and integrate new data sources, including vendor feeds, EMR data, digital ...
Orthopedics Physician Assistant
Raleigh, NC · On-site
$97K - $131K/yr
... implement individualized treatment plans for patients Prescribe medications and recommend non ... record (EMR) systems Some travel required to clinics Benefits: Competitive base salary Health ...
Orthopedics Physician Assistant
Raleigh, NC · On-site
$97K - $131K/yr
... implement individualized treatment plans for patients Prescribe medications and recommend non ... record (EMR) systems Some travel required to clinics Benefits: Competitive base salary Health ...
Travel Physical Therapist (PT)
Cary, NC · On-site
$36 - $40.25/hr
Evaluate and treat patients with physical and functional limitations, developing and implementing ... Strong documentation skills and experience with EMR/EHR systems. Apply Now! Send your resume to ...
Quick apply
Travel Physical Therapist (PT)
Cary, NC · On-site
$36 - $40.25/hr
Evaluate and treat patients with physical and functional limitations, developing and implementing ... Strong documentation skills and experience with EMR/EHR systems. Apply Now! Send your resume to ...
Travel Physical Therapist (PT)
Cary, NC · On-site
$36 - $40.25/hr
Evaluate and treat patients with physical and functional limitations, developing and implementing ... Strong documentation skills and experience with EMR/EHR systems. Apply Now! Send your resume to ...
Quick apply
Travel Physical Therapist (PT)
Cary, NC · On-site
$36 - $40.25/hr
Evaluate and treat patients with physical and functional limitations, developing and implementing ... Strong documentation skills and experience with EMR/EHR systems. Apply Now! Send your resume to ...
Registered Nurse (RN)
Raleigh, NC · On-site
Maintains accurate and timely documentation of patient care services in the EMR * Demonstrates skills and judgment necessary to implement the plan of care. Performs nursing interventions and ...
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Registered Nurse (RN)
Raleigh, NC · On-site
Maintains accurate and timely documentation of patient care services in the EMR * Demonstrates skills and judgment necessary to implement the plan of care. Performs nursing interventions and ...
Supervisor, Care Navigation
Cary, NC · On-site
Develop and implement a clear escalation pathway for cases that require a warm hand-off to a ... Arrange for Hospital/External Data System, Electronic Medical Record (EMR) system, or Health ...
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Supervisor, Care Navigation
Cary, NC · On-site
Develop and implement a clear escalation pathway for cases that require a warm hand-off to a ... Arrange for Hospital/External Data System, Electronic Medical Record (EMR) system, or Health ...
Vice President of IT
$151K - $189K/yr
This role is responsible for the planning, development, implementation, operation, maintenance, and ... EMR systems, billing and back-office platforms, data infrastructure and reporting engines, help ...
Quick apply
Vice President of IT
$151K - $189K/yr
This role is responsible for the planning, development, implementation, operation, maintenance, and ... EMR systems, billing and back-office platforms, data infrastructure and reporting engines, help ...
Vice President of IT
$151K - $189K/yr
This role is responsible for the planning, development, implementation, operation, maintenance, and ... EMR systems, billing and back-office platforms, data infrastructure and reporting engines, help ...
Vice President of IT
$151K - $189K/yr
This role is responsible for the planning, development, implementation, operation, maintenance, and ... EMR systems, billing and back-office platforms, data infrastructure and reporting engines, help ...
Vice President of IT
Durham, NC · On-site
$151K - $189K/yr
This role is responsible for the planning, development, implementation, operation, maintenance, and ... EMR systems, billing and back-office platforms, data infrastructure and reporting engines, help ...
Vice President of IT
Durham, NC · On-site
$151K - $189K/yr
This role is responsible for the planning, development, implementation, operation, maintenance, and ... EMR systems, billing and back-office platforms, data infrastructure and reporting engines, help ...
Vice President of IT
$151K - $189K/yr
This role is responsible for the planning, development, implementation, operation, maintenance, and ... EMR systems, billing and back-office platforms, data infrastructure and reporting engines, help ...
Vice President of IT
$151K - $189K/yr
This role is responsible for the planning, development, implementation, operation, maintenance, and ... EMR systems, billing and back-office platforms, data infrastructure and reporting engines, help ...
Automation Engineer
Raleigh, NC · On-site
Studycast seamlessly integrates the entire imaging workflow - from EMR to exam, to report, and back ... Guided onboarding workflows that walk new customers through implementation steps and reduce back ...
Automation Engineer
Raleigh, NC · On-site
Studycast seamlessly integrates the entire imaging workflow - from EMR to exam, to report, and back ... Guided onboarding workflows that walk new customers through implementation steps and reduce back ...
... EMR system Opportunities for growth and development A chance to make a meaningful impact in ... and implement individualized care plans Collaborate with nursing, rehab, and medical staff to ...
Quick apply
... EMR system Opportunities for growth and development A chance to make a meaningful impact in ... and implement individualized care plans Collaborate with nursing, rehab, and medical staff to ...
Emr Implementation information
See Raleigh, NC salary details
$37.9K - $49.3K
7% of jobs
$49.3K - $60.7K
4% of jobs
$71.7K is the 25th percentile. Wages below this are outliers.
$60.7K - $72.1K
14% of jobs
$72.1K - $83.5K
15% of jobs
The median wage is $91.4K / yr.
$83.5K - $94.9K
14% of jobs
$94.9K - $106.3K
14% of jobs
$112.5K is the 75th percentile. Wages above this are outliers.
$106.3K - $117.7K
13% of jobs
$117.7K - $129.1K
7% of jobs
$129.1K - $140.5K
5% of jobs
$140.5K - $151.9K
3% of jobs
$151.9K - $163.3K
3% of jobs
$37.9K
$100.6K
$163.3K
How much do emr implementation jobs pay per year?
What are the typical responsibilities of an EMR Implementation specialist throughout a project lifecycle?
As an EMR Implementation specialist, you’ll typically be involved in every phase of an electronic medical record (EMR) deployment, from initial workflow analysis and system configuration to user training and post-go-live support. Your responsibilities may include collaborating with clinicians, IT, and administrative teams to tailor the system to meet organizational needs, troubleshooting issues, and ensuring data integrity during migration. You can expect to spend significant time both on-site and remotely supporting end-users and gathering feedback for ongoing optimization. This role often requires balancing technical tasks with interpersonal communication to promote user adoption and project success.
What are the key skills and qualifications needed to thrive in the Emr Implementation position, and why are they important?
To thrive in EMR Implementation, you need a strong background in healthcare IT, project management, and process analysis, usually supported by experience in clinical environments or health informatics. Familiarity with major EMR/EHR platforms (such as Epic or Cerner) and certifications like Certified Professional in Healthcare Information and Management Systems (CPHIMS) are often expected. Excellent problem-solving, communication, and training skills help manage project stakeholders and guide end-users through transitions. These competencies are crucial for ensuring seamless system adoption, minimizing workflow disruptions, and achieving project success.
What is an EMR Implementation job?
An EMR Implementation job involves managing the deployment of Electronic Medical Records (EMR) systems in healthcare organizations. Responsibilities include assessing workflow needs, configuring the system, training staff, and ensuring a smooth transition from paper or legacy systems. Professionals in this role work with IT teams, healthcare providers, and administrators to optimize system functionality and compliance with regulations. Strong project management, technical expertise, and healthcare knowledge are essential for success in this role.

Full-time
Posted 20 hours ago
Job description
Studycast, a PSG company, is redefining the future of medical imaging through innovative, cloud-based technology. Our flagship platform, Studycast®, is a comprehensive PACS solution designed to enhance operational efficiency, reduce costs, and accelerate the delivery of patient care.
Studycast seamlessly integrates the entire imaging workflow - from EMR to exam, to report, and back to EMR - within a secure, cloud-based environment. Its intuitive interface enables clinicians to view diagnostic-quality images and generate structured reports anytime, anywhere, ensuring timely and informed clinical decisions. Join us in transforming how healthcare professionals manage and share imaging data through innovation, reliability, and cloud technology.
Join us in transforming how healthcare professionals manage and share imaging data through innovation, reliability, and cloud technology
About the role
The Customer Implementation Manager is responsible for leading the implementation experience for all customer implementations. This role oversees the implementation and technical configuration teams ensuring consistent, high-quality delivery that drives rapid customer adoption and optimal time-to-value.
The Customer Implementation Manager is accountable for execution against key operational metrics, including new revenue turn-up velocity, customer time-to-live and time-to-value, customer satisfaction, and team efficiency. This leader will drive continuous process improvement, automation, and scalability across the implementation lifecycle to support increasing customer volume while maintaining service quality.
Success in this role is measured by the ability to deliver predictable, efficient implementations, achieve CSAT targets, and accelerate customer activation and revenue realization.
What You'll Do
Key Responsibilities (Duties are illustrative and not inclusive and may vary.)
Team Leadership & Execution
- Lead, coach, and develop a team of implementation specialists and technical professionals, fostering a high-performance, accountable culture.
- Establish clear roles, responsibilities, and capacity models across implementation functions.
- Actively drive team performance to achieve (or exceed) defined KPIs and provide ongoing feedback, coaching, and performance management.
- Ensure consistent execution of onboarding processes, from project kickoff through go-live and transition to Customer Success.
- Build and foster a team culture that encourages and rewards driving increased momentum, creative problem solving and an overall bias towards action.
Implementation Delivery & Operational Excellence
- Own the end-to-end implementation lifecycle, ensuring projects are delivered on time, within scope, and with high quality.
- Drive achievement of team goals, including:
-
- Target new revenue activation.
- Target % of implementations completed within 30 days.
- Target % of implementations achieving target CSAT.
- Implement standardized project management methodologies, tools, and reporting (e.g., Smartsheets, Asana or equivalent).
- Ensure accurate forecasting of go-live dates to support revenue recognition and financial planning.
Process Improvement & Automation
- Identify bottlenecks and inefficiencies across the customer onboarding lifecycle and implement scalable solutions.
- Lead initiatives to reduce time-to-value through process optimization, automation, and improved customer engagement models.
- Partner with Product and Engineering to influence feature development that improves onboarding efficiency and customer experience.
- Continuously refine onboarding playbooks, delivery methods, and customer engagement strategies.
Customer Experience & Outcomes
- Ensure consistent, high-quality customer onboarding experience aligned with customer expectations and business outcomes.
- Monitor customer feedback and CSAT data to identify trends and implement corrective actions.
- Act as an escalation point for customer escalations and complex or at-risk implementations.
- Ensure customers are fully enabled and prepared for go-live, including completion of training, workflow validation, and system readiness.
Cross-Functional Collaboration
- Partner with Sales to ensure smooth handoff and alignment of customer expectations and scope.
- Collaborate with Customer Success to ensure a seamless transition post-go-live and alignment of adoption goals.
- Work closely with Support and Engineering to resolve implementation-related issues and improve product usability.
- Provide regular reporting and insights to leadership on implementation performance, risks, and opportunities.
Reporting & Analytics
- Track and report on key implementation metrics, including cycle time, CSAT, resource utilization, and forecast accuracy.
- Use data-driven insights to inform staff, process improvements, and strategic decisions.
- Maintain visibility into project health, risks, and delivery timelines across the portfolio.
Qualifications
Education and Experience
- Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field required.
- 3-5+ years of experience managing Implementation, Onboarding, or Professional Services teams within a SaaS or technical services B2B environment.
- 3-5+ years of hands-on progressive experience in an Implementation/Onboarding role within a SaaS B2B environment.
- Experience in healthcare technology is strongly preferred.
- Proven track record of delivering SaaS B2B implementations at scale while improving efficiency and customer satisfaction.
- Experience with project management tools (e.g., Smartsheets, Monday, Asana), CRM platforms (e.g., Salesforce, HubSpot), and customer engagement tools.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Demonstrated ability to lead process improvement and automation initiatives.
Success Metrics
- New Revenue Turn-up: Customer implementation revenue vs. target.
- Speed to Value: % of implementations completed within target interval.
- Implementation CSAT: % of implementations achieve CSAT ≥ x%.
- Forecast Accuracy: Accurate and reliable go-live forecasting.
- Operational Efficiency: Measurable reduction in implementation cycle time and resource waste.
- Scalability: Ability to support increased implementation volume without degradation in quality.
Core Competencies
- Operational leadership and team development
- Process design and continuous improvement
- Data-driven decision making
- Customer-centric mindset
- Cross-functional collaboration
- Change management and adaptability