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Employee Success Jobs in Kansas (NOW HIRING)

FrankCrum

Broker Manager - KS

Topeka, KS · On-site +1

$109K - $109K/yr

The Role You'll Play to Create Success We are excited to announce our search for a full-time Broker ... Employee Assistance Program at no cost to the employee * Flexible Spending Accounts for Medical and ...

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Employee Success information

What is employee success?

Employee Success refers to strategies, programs, and practices within an organization that focus on supporting employees to achieve their best work, grow professionally, and feel satisfied in their roles. This function often encompasses onboarding, professional development, employee engagement, performance management, and workplace culture initiatives. The goal of Employee Success is to create an environment where employees are motivated, productive, and aligned with the company's mission and values. It is a modern evolution of traditional human resources, emphasizing employee experience and well-being as key drivers of organizational performance.

What are the key skills and qualifications needed to thrive as an employee success professional, and why are they important?

To thrive as an Employee Success professional, you need a background in human resources, organizational development, and employee engagement, often supported by a relevant degree or HR certification. Familiarity with HR information systems (HRIS), employee engagement platforms, and data analytics tools is typically required. Exceptional communication, empathy, and problem-solving skills help you build trust and foster a positive workplace culture. These skills are essential for driving employee satisfaction, retention, and overall organizational performance.

How does the employee success team typically collaborate with other departments to enhance workplace culture?

The Employee Success team works closely with leaders from departments such as HR, Operations, and Management to identify opportunities for improving employee engagement and satisfaction. This collaboration often involves organizing cross-functional workshops, collecting and analyzing employee feedback, and co-developing initiatives that align with organizational goals. Regular meetings and transparent communication are key, ensuring that all departments are aligned in fostering a positive and productive work environment.

What is the difference between Employee Success vs Employee Engagement?

AspectEmployee SuccessEmployee Engagement
FocusHolistic development, retention, and performance of employeesLevel of emotional commitment and enthusiasm employees feel towards their work
ResponsibilitiesOnboarding, training, career development, performance managementBoosting morale, fostering motivation, improving workplace culture
Work EnvironmentHR and talent development settingsOrganizational culture and employee experience initiatives
Common UsageHR departments, talent management teamsEmployee experience programs, internal communications

While both roles aim to improve employee well-being and productivity, Employee Success focuses on supporting employees' growth and retention through development initiatives. Employee Engagement emphasizes fostering a positive emotional connection to increase motivation and job satisfaction. Together, they contribute to a thriving workplace environment.

Employee Success jobs near you
Infographic showing various Employee Success job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Technical Program Manager - Employee Experience (EX)

Black & Veatch

Olathe, KS • On-site

$124K - $161K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Black & Veatch rating

9.0

Company rating: 9.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

52nd of 450 rated engineering

Job description

Together, we own our company, our future, and our shared success.

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.  

Company : Black & Veatch Corporation  

Req Id : 115792 

Opportunity Type : Staff 

Relocation eligible : No 

Full time/Part time : Full-Time  

Project Only Hire : No 

Visa Sponsorship Available: No 

Why Black & Veatch?

At Black & Veatch, you'll be part of work that matters-designing, creating, and building the infrastructure communities rely on every day, from concept through execution.

We care about how the work gets done as much as what we build. Safety is built into every decision, and people look out for each other-speaking up, collaborating, and doing the right thing because it affects real lives.

You'll work alongside teams solving complex challenges and turning ideas into solutions that perform in the real world-gaining hands-on experience across projects, technologies, and disciplines.

Ownership shows up in how we work. We take responsibility for outcomes, follow through on commitments, and take pride in what we deliver. As a 100% employee-owned company, employees share in the long-term success we build together.

With flexible ways of working and meaningful development opportunities, you'll build a career you can be proud to stand behind.

The Opportunity

The Technical Program Manager (TPM) - Employee Experience (EX) is responsible for end-to-end ownership and delivery of key digital workplace and employee experience products and initiatives across Black & Veatch. 

This role translates Employee Experience strategy into scalable, reliable technology solutions, ensuring execution across engineering and operations while delivering measurable improvements to the employee experience. The TPM partners across Engineering, End User Computing (EUC), Service Delivery, Cybersecurity, vendors, and business stakeholders to deliver outcomes-not just projects. 

The TPM operates with a strong accountability model-owning results, driving execution, and ensuring sustained operational performance across the EX ecosystem. 

Key Responsibilities

Product Ownership & Delivery 

  • Own the end-to-end lifecycle of assigned EX products and initiatives 
  • Define product vision, roadmap, and success criteria aligned to business and D&IT priorities 
    • Lead delivery of major EX initiatives, including:  
    • Endpoint lifecycle and device modernization 
    • Day 1 onboarding and provisioning experience 
    • Digital Employee Experience (DEX) tools and insights 
    • A/V and collaboration experience 
    • Field and site technology experience 
  • Prioritize backlog to maximize business value and employee experience outcomes 

Technical Execution 

  • Translate business and experience needs into technical requirements and solutions 
  • Partner with engineering teams to design scalable, secure, and supportable solutions 
  • Drive Agile delivery practices including backlog refinement, sprint planning, and release execution 
  • Ensure integration across enterprise platforms (endpoint, ITSM, identity, collaboration tools) 

Operational Performance & Service Integration 

  • Ensure delivered solutions operate reliably in production 
  • Define support models, runbooks, and escalation paths with Service Delivery 
  • Embed monitoring, telemetry, and ITSM practices into all capabilities 
  • Drive reduction of incidents, repeat issues, and operational inefficiencies 

Metrics, Measurement & Continuous Improvement 

Define and manage performance using experience and operational metrics 

Experience Metrics (XLA-aligned): 

  • Trust (sentiment, reliability, repeat issues) 
  • Ease (FCR, onboarding speed, self-service success) 
  • Confidence (change success, major incident reduction) 

Operational Metrics: 

  • On-time / on-scope delivery 
  • Adoption and utilization 
  • Incident trends and repeat incident reduction 
  • Endpoint and collaboration reliability 
  • Use data (DEX, service data, feedback) to continuously improve outcomes 

Cross-Functional Leadership & Accountability 

  • Lead execution across teams without direct authority 
  • Hold teams accountable to commitments, timelines, and quality standards 
  • Identify and resolve risks, dependencies, and blockers 
  • Ensure clear ownership across all participating teams and vendors 

Governance & PMO Alignment 

  • Partner with PMO to align on:  
    • Delivery governance and standards 
    • Portfolio prioritization and dependencies 
    • Status reporting and execution discipline 
  • Ensure adherence to enterprise delivery frameworks and milestones 

Employee Experience Focus 

  • Represent the voice of the employee in all product decisions 
  • Identify friction points using feedback and usage insights 
  • Ensure delivery drives measurable improvements in productivity, ease, and confidence 
Management Responsibilities
Acts as a project manager. Among responsibilities is management of a project team. The individual comprising this team may vary by project.
Preferred Qualifications
  • Bachelor's degree in Information Technology, Engineering, Computer Science, or related field (or equivalent experience) 
  • 10+ years of experience in product management, technical delivery, or engineering roles 
  • Experience leading enterprise technology initiatives across multiple teams 
  • Strong technical experience in:  
  • Endpoint management and lifecycle 
  • IT Service Management (Incident, Problem, Change) 
  • Enterprise platforms (e.g., ServiceNow, identity, collaboration tools) 
  • Experience working within Agile or hybrid delivery models  
  • Experience in Digital Employee Experience (DEX) or workplace technology 
  • Experience with service performance management and experience-level metrics (XLAs) 
  • Experience working with vendors and managed service providers 

Core Competencies 

  • Accountability and ownership mindset 
  • Technical depth and engineering credibility 
  • Strong execution and delivery focus 
  • Data-driven decision making 
  • Cross-functional leadership and influence 
  • Employee-first mindset 
Minimum Qualifications
  • Bachelors of Business Administration or related field
  • Twelve or more years related experience
  • All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Certifications
PMP Certification desired
Work Environment/Physical Demands
  • Coordination across multiple teams and time zones 
  • Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
Salary Plan
ITS: Information Technology Service
Job Grade
018

Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.

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About Black & Veatch

Sourced by ZipRecruiter

Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Industry

Civil engineering construction

Company size

10,000+ Employees

Headquarters location

Overland Park, KS, US

Year founded

1915

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