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Employee Service Manager Jobs in Rome, GA (NOW HIRING)

AREY Group Management

Service Manager

Dalton, GA · On-site

$27 - $32/hr

Service Manager Lofts at Hamilton Dalton, GA AREY Group, LLC At AREY Group, we're not your average ... employee - you're a valued member of our work family with a shared commitment to growing and ...

MHC

Service Manager

Adairsville, GA · On-site

$80 - $100/hr

The role of the Service Manager is responsible for the day-to-day operation of the branch's Service ... Develops and maintains policies and practices which will ensure positive employee and customer ...

Hanes Companies

Customer Service Manager

Calhoun, GA · On-site

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless ... employee assistance program, gym reimbursement, education reimbursement, and many more! Equal ...

Hanes Companies

Customer Service Manager

Calhoun, GA · On-site

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless ... employee assistance program, gym reimbursement, education reimbursement, and many more! Equal ...

Jones Petroleum Co

SUBWAY FOOD MANAGER

Cartersville, GA · On-site

$16 - $18/hr

Subway Food Service Manager Company: Convenience Stores Inc. | Jones Petroleum Direct Link to apply ... food service, operations, employee staffing, development, employee relations, and store ...

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All JobsEmployee Service JobsEmployee Service Manager JobsEmployee Service Manager Jobs in Rome, GA

Employee Service Manager information

See Rome, GA salary details

$31.5K

$106.5K

$117.1K

How much do employee service manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for employee service manager in Rome, GA is $106,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,100.00 and $116,600.00 per year, depending on experience, location, and employer.

What does an employee service manager do?

An Employee Service Manager oversees and coordinates services that support employees within an organization, such as benefits administration, conflict resolution, and workplace wellness programs. They act as a liaison between staff and management, ensuring employee needs are addressed efficiently and company policies are upheld. Their goal is to foster a positive work environment, improve employee satisfaction, and resolve issues related to HR services. The role often involves developing and implementing new programs to enhance employee engagement and productivity.

What are the key skills and qualifications needed to thrive as an employee service manager?

To thrive as an Employee Service Manager, you typically need a strong background in human resources, employee relations, and organizational policies, usually supported by a bachelor’s degree in HR or a related field. Familiarity with HRIS systems, case management tools, and relevant certifications such as SHRM-CP or PHR is often required. Exceptional interpersonal, conflict resolution, and communication skills help foster a positive work environment and address employee concerns effectively. These skills and qualifications are vital for ensuring employee satisfaction, regulatory compliance, and smooth HR operations across the organization.

How does an employee service manager typically collaborate with HR and other departments to resolve employee issues?

An Employee Service Manager regularly partners with HR and other departmental leaders to address and resolve employee concerns efficiently. This collaboration often involves facilitating communication, ensuring consistent application of company policies, and coordinating resources to provide prompt support. The role frequently requires mediating between employees and management to foster a positive workplace environment, while also contributing to the development and implementation of employee service programs. Working cross-functionally is a key part of the role, as it ensures that employee needs are met holistically and in line with organizational goals.

What is the difference between Employee Service Manager vs HR Coordinator?

AspectEmployee Service ManagerHR Coordinator
Primary FocusOversees employee services, benefits, and support functionsAssists with HR administrative tasks, recruitment, and onboarding
Required CredentialsTypically requires HR certifications or related experienceOften requires an HR or related degree, with some certifications beneficial
Work EnvironmentCorporate HR departments, employee support centersHR offices, administrative settings
Employer & Industry UsageCommon in large organizations with dedicated employee servicesWidely used in various industries for HR support roles

The Employee Service Manager focuses on managing employee support functions and benefits, while the HR Coordinator handles administrative HR tasks like recruitment and onboarding. Both roles require HR knowledge and certifications, but the Employee Service Manager typically has a broader scope of employee relations and support responsibilities.

What cities near Rome, GA are hiring for Employee Service Manager jobs?

Cities near Rome, GA with the most Employee Service Manager job openings:

Infographic showing various Employee Service Manager job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $106,511 per year, or $51.2 per hour.

Service Manager

Dalton, GA • On-site

AREY Group Management
See more jobs at AREY Group Managementexternal

$27 - $32/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 22 days ago

Job description

Service Manager
Lofts at Hamilton
Dalton, GA
AREY Group, LLC
At AREY Group, we're not your average property management group - we're a dynamic real estate crew with a knack for growth and innovation. With a goal to scale up to 10,000 units in the next decade, we're dedicated to providing the tools and resources to fuel this exciting journey!
Our communities are more than just buildings; they're inspired by the allure of chic boutique hotels and infused with the warm, welcoming atmosphere that we all crave. But here at AREY, we know the real magic lies in our people. That’s why we’re all about creating a culture you want to be a part of. Whether it’s launching the newest AI tool to make your job easier, bringing everyone together for fun events and celebrations, or never missing a birthday - when you join us, you're not just an employee - you're a valued member of our work family with a shared commitment to growing and succeeding together.
Because of that, we are on the hunt for go-getters ready to embark on a career adventure with us!
We are seeking a skilled Maintenance Supervisor to join our team. The Maintenance Supervisor will be responsible for overseeing and performing a variety of technical and mechanical tasks to ensure our community meets our standards for cleanliness, safety, and functionality.
Essential Duties and Responsibilities
  • The essential functions include, but are not limited to the following:
  • Provide leadership and problem-solving skills to all maintenance teams as assigned
  • Train maintenance staff for technical, safety, customer service and general team skills in accordance with Company policy
  • Provide clear and consistent feedback to community maintenance staff members while promoting teamwork in a collaborative environment
  • Assist the Community Manager in preparation and adherence to annual maintenance and community budgets. Control expenditures to help the community meet financial objectives.
  • Accountable for the overall financial performance and goal attainment it relates to maintenance
  • Complete and document service requests in the property management software
  • Participate in an ongoing community improvement plan and preventative maintenance program
  • Ensure that lofts are market ready in five business days and in accordance with Company policy
  • Remove and transfer heavy appliances and equipment from storage area to loft (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc. to dumpster when necessary.
  • Identify, document, and communicate any energy savings opportunities that can decrease community energy consumption to the Community Manager
  • Execute tasks on cleanliness and overall appearance of the community grounds, amenities, building exteriors, loft interiors, breezeways, curbs, signage, leasing office, central garbage areas/trash compactor, parking lots, and other buildings and common areas to meet and exceed AREY Group standards
  • Ensure all materials and services meet quality standards, scope and specifications in accordance with Company policy
  • Diagnose and perform daily and as directed, maintenance/repair on the following:
    • Electrical and plumbing (including water lines)
    • A/C and heating systems
    • Appliances, electric water heaters
    • Stairs, gates, fences, patios, railings
    • Tile, carpet, flooring
    • Roofing, gutters, fasteners
    • Interior/exterior lights
    • Fireplaces, ceiling fans
    • Gas fixtures and appliances (where applicable)
    • Shutters, doors, cabinets, windows, sliding glass doors
    • Door deadbolts, hardware, and locks
    • Security systems (where applicable)
    • Ceiling leaks
    • Walls
    • Pool areas, tile, Jacuzzi, pool furniture
  • Maintain a clean and orderly work area and maintenance shop in adherence with Company policy and ensure that storage areas, shops, etc. remain locked when not in use
  • Maintain proper levels of inventory and order maintenance supplies as needed with the Community Manager’s approval
  • Assist the Community Manager as directed in obtaining bids and interacting with contractors
  • Remain knowledgeable of competitive pricing of supplies and services
  • Maintain working knowledge and follow pertinent laws and EPA and OSHA regulations governing proper use, storage, and management of hazardous materials, including solvents, flammables, caustics, and freon
  • Adhere to and comply with Company safety policy and wear personal protective equipment (PPE) as directed
  • Maintain awareness of all utility meter cut-offs, loft and fixture cut-offs, sewer cleanouts, etc.
  • Maintain knowledge and understanding of the Emergency Preparedness Plan (“EPP”) and procedures for the community you are assigned
  • Maintain courteous and helpful demeanor with all residents, prospective residents, co-workers, vendors, etc.
  • Ensure preventative maintenance is planned and performed in accordance with Company policy and schedules are followed
  • Assist with resident functions as required, including set up and clean up and act as a team member with all associates of the management staff
  • Adhere to a schedule, be prompt, on time and maintain regular attendance
  • Must have reliable mode of transportation at all hours
  • Must have mode of communication in which to be contacted at home and to respond in cases of emergency
  • Responsible for reporting any unusual or extraordinary circumstances regarding the residents or the community
  • Responsible for seeking educational opportunities and information to stay updated on current best-practices and regulations related to job duties
  • Must be willing to perform work at or be assigned to other communities as needed
  • Must be available and willing to answer 24-hour maintenance emergency calls, calls outside of “business hours”, trips to pick up supplies etc. which may require travel to perform work at other properties in the geographic area
  • Other duties as assigned.
Knowledge, Skills and Abilities:
  • Responsible for thorough knowledge and adherence to Sierra Property Management Company policy
  • OneSite/RealPage experience preferred
  • Ability to take and give direction and work independently
  • Ability to coach, direct, train, and develop team members
  • Ability to communicate clearly and professionally in English in both written and verbal form with residents, co-workers, and vendors
  • General knowledge of building codes and laws applicable to the community. (i.e. freon recovery, electrical, plumbing, swimming pools)
  • Ability to work outdoors and/or without air conditioning for extended periods of time
  • Ability to operate standard maintenance equipment in a proper and safe manner including but not limited to:
  • General hand tools
  • Appliance Dolly
  • A/C gauges and cleaning chemicals
  • Electric power tools
  • Ladders including extension ladder
  • Gas and electric powered hand-held chain saw and/or pole saw
  • Mower (hand-push and riding)

Education And Experience
  • High school diploma required and professional knowledge of all trades/maintenance discipline.
  • Up-to-Date Universal type EPA Certification required
  • Swimming Pool Certification required
  • College degree and/or certifications are a plus.
  • At least 5 years of experience in apartment maintenance or related field

Requirements:
  • Strong HVAC experience
  • Strong electrical experience and trouble shooting skills, licensed preferred
  • Strong plumbing experience and trouble shooting skills, licensed preferred
  • Must have proper tools, meters, gauges and power tools required for all trades
  • Must possess and maintain a valid driver’s license and adequate car insurance
  • Must have reliable transportation
  • Must be available for weekend, holiday and evening work as needed
  • Travel and overnight stays are limited but may be required
  • Must always maintain a professional appearance and demeanor

Here are just a few of our Perks:
12 Paid Holidays + Birthday + Floating Holiday
  • Salary - $27-$32 per hour - Compensation commensurate with experience
  • 3 weeks Paid Time Off in the first year of service! Tiered structure that advances based on Tenure
  • Cell Phone Stipend
  • Comprehensive Medical, Dental and Vision Plans (available first day of month after hire)
  • Company Paid Life Insurance
  • Tuition Reimbursement for Certifications and Licensing
  • Potential for Monthly Commissions and Quarterly Bonuses
  • And so much more!

AREY Group is an Equal Opportunity Employer.

This job posting highlights the key responsibilities, qualifications, and company culture that make AREY Group an attractive place to work. It emphasizes the opportunity for career growth and the importance of fostering a supportive and engaging workplace environment.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms above the shoulder; climb stairs; talk or hear. The employee must be able to lift up to 150 pounds.

Other duties
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

If you have a passion for maintaining safe and beautiful communities, possess strong technical skills, and enjoy working in a collaborative environment, we want to hear from you! Please submit your resume today.

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