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Employee Service Centre Representative Jobs (NOW HIRING)

Ascensus

Bilingual Call Center Representative

$19/hr

... service and processing for account-based employee benefit plans within our service center teams ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

SkySource Solutions

Customer Service Rep

Cleveland, OH · On-site

$20/hr

... Employee About the Role As a Client Service Center Representative , you will be the first point of contact for members, prospective members, and attorneys. You will assist callers with questions ...

ACS Commercial Services, LLC

Be Seen First

Call Center Representative, CSR, Dispatcher -

Houston, TX · On-site

$16 - $19/hr

Microsoft Excel, Word, Outlook, PDF's, JPEGS Customer Service Center · Strong Microsoft Office ... The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach ...

ACS Commercial Services, LLC

Be Seen First

Call Center Representative, CSR, Dispatcher -

Houston, TX · On-site

$16 - $19/hr

Microsoft Excel, Word, Outlook, PDF's, JPEGS Customer Service Center · Strong Microsoft Office ... The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach ...

Ascensus

Call Center Representative

Las Vegas, NV · On-site

$19/hr

After training is complete, the shift offered will be 11:30am to 8:00pm EST The Call Center Representative position is responsible for customer service and processing for account-based employee ...

ASCENSUS

Call Center Representative

Chicago, IL · Remote

$19/hr

After training is complete, the shift offered will be 11:30am to 8:00pm EST The Call Center Representative position is responsible for customer service and processing for account-based employee ...

Ascensus

Call Center Representative

Aurora, CO · On-site

$19/hr

After training is complete, the shift offered will be 11:30am to 8:00pm EST The Call Center Representative position is responsible for customer service and processing for account-based employee ...

ASCENSUS

Call Center Representative

Tampa, FL · Remote

$19/hr

After training is complete, the shift offered will be 11:30am to 8:00pm EST The Call Center Representative position is responsible for customer service and processing for account-based employee ...

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Employee Service Centre Representative information

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$10

$18

$26

How much do employee service centre representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for employee service centre representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Employee Service Centre Representative vs Customer Service Representative?

AspectEmployee Service Centre RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in HR or customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCorporate offices, HR departments, employee support centersRetail, call centers, service desks
Employer & IndustryTypically in HR, corporate, or government sectorsRetail, hospitality, telecommunications, various industries

While both roles involve assisting clients or employees, the Employee Service Centre Representative primarily supports internal employees with HR-related inquiries, whereas the Customer Service Representative interacts with external customers to resolve product or service issues. The roles share similar skills but differ in their target audience and work environment.

Is remote Employee Service Centre Representative a stressful job?

A remote Employee Service Centre Representative role can involve handling customer inquiries, resolving issues, and managing multiple tasks, which may lead to stress during busy periods. The level of stress depends on workload, communication tools used, and support from the organization, but many find remote work offers flexibility that can help manage stress levels.

What does an Employee Service Centre Representative do?

An Employee Service Centre Representative handles employee inquiries related to HR policies, benefits, payroll, and other employment matters. They provide support through phone, email, or in-person interactions, often using HR information systems to access and update employee records. Strong communication skills and knowledge of company policies are essential for this role.

What are popular job titles related to Employee Service Centre Representative jobs?

For Employee Service Centre Representative jobs, the most frequently searched job titles are:

HR Service Center Representative at American Cybersystems, Inc. Atlanta, Georgia

Atlanta, GA • On-site

American Cybersystems
5 - 10K employees
Learn more about American Cybersystemsexternal

$17 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Job description

HR Service Center Representative II

Innova Solutions has a client that is immediately hiring for HR Service Center Representative II Position type: Full-time - Contract Duration: 12 months Location: Atlanta, GA As HR Service Center Representative II, you will be:

  • Responsible for the accurate and timely retrieval and dissemination of non-revenue pass travel information to employees, retirees, and survivors.
  • Provides customer service in a call center environment by retrieving information from online resources and interpreting the information and providing the appropriate response to the customer.
  • Manage information with high level of confidentiality.
  • Communicate with all levels of employees, retirees, survivors, and vested employees.
  • Utilize online chat functionality to provide non-revenue customer service.

The ideal candidate will have:

  • College degree preferred or equivalent customer service experience.
  • Previous airline experience is desired.
  • Strong customer service focus.
  • Ability to operate a PC in a Windows environment.
  • Typing 35 WPM.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Pay Range*: $17- $18 Per hour. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

  • Named One of America's Best Employers for New Grads by Forbes (2024)
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

American CyberSystems logo

About American CyberSystems

Sourced by ZipRecruiter

American CyberSystems (ACS) is a leading company in the IT sector based in Duluth, GA, US. Established in the year 1998, ACS operates in diverse domains including the Aerospace, Healthcare, Financial Services, Retail and Hospitality industries among others. ACS delivers wide ranging services such as IT Consulting, Enterprise Services, Platform Services, and Digital Transformation Strategies. The mission of ACS is to provide superior business solutions to clients by incorporating sound industry understanding while maintaining a global viewpoint. ACS is renowned for its commitment to delivering world-class solutions while adhering to the core values of honesty, integrity, and high ethical standards. Some of its notable achievements include being awarded the TechServe Excellence Award every year since 2012 and the Agile1 - Best Performer award in 2018.

Company size

5,001 - 10,000 Employees

Headquarters location

Duluth, GA, US

Year founded

1998

Social media

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