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Employee Service Centre Representative Jobs (NOW HIRING)

NESCO Inc

Employee Service Representative

Franklin, OH · On-site

$14.75 - $20/hr

Employee Service Representative The Employee Service Representative (ESR) serves as the primary point of contact for employees working in a fast-paced manufacturing environment. This position is ...

Trinityhealth

$13.75 - $17.75/hr

Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection between patients and their healthcare team. In this role, you will provide ...

Trinity Health

$13.75 - $17.75/hr

Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection between patients and their healthcare team. In this role, you will provide ...

Ascensus

Bilingual Call Center Representative

$19/hr

... service and processing for account-based employee benefit plans within our service center teams ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Bilingual Call Center Representative

$19/hr

... service and processing for account-based employee benefit plans within our service center teams ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Bilingual Call Center Representative

$19/hr

... service and processing for account-based employee benefit plans within our service center teams ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Bilingual Call Center Representative

$19/hr

... service and processing for account-based employee benefit plans within our service center teams ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Bilingual Call Center Representative

$19/hr

... service and processing for account-based employee benefit plans within our service center teams ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Bilingual Call Center Representative

$19/hr

... service and processing for account-based employee benefit plans within our service center teams ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

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Employee Service Centre Representative information

See salary details

$10

$18

$26

How much do employee service centre representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for employee service centre representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Employee Service Centre Representative vs Customer Service Representative?

AspectEmployee Service Centre RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in HR or customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCorporate offices, HR departments, employee support centersRetail, call centers, service desks
Employer & IndustryTypically in HR, corporate, or government sectorsRetail, hospitality, telecommunications, various industries

While both roles involve assisting clients or employees, the Employee Service Centre Representative primarily supports internal employees with HR-related inquiries, whereas the Customer Service Representative interacts with external customers to resolve product or service issues. The roles share similar skills but differ in their target audience and work environment.

Is remote Employee Service Centre Representative a stressful job?

A remote Employee Service Centre Representative role can involve handling customer inquiries, resolving issues, and managing multiple tasks, which may lead to stress during busy periods. The level of stress depends on workload, communication tools used, and support from the organization, but many find remote work offers flexibility that can help manage stress levels.

What does an Employee Service Centre Representative do?

An Employee Service Centre Representative handles employee inquiries related to HR policies, benefits, payroll, and other employment matters. They provide support through phone, email, or in-person interactions, often using HR information systems to access and update employee records. Strong communication skills and knowledge of company policies are essential for this role.

What are popular job titles related to Employee Service Centre Representative jobs?

For Employee Service Centre Representative jobs, the most frequently searched job titles are:

Service Center Representative - Part-time - 75181

Dardenne Prairie, MO • On-site

St. Charles Community College
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about St. Charles Community Collegeexternal

Part-time

Re-posted 20 days ago

St. Charles Community College rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society.

POSITION SUMMARY:

The Part-Time Service Center Representative (SCR) is the first point of contact for St. Charles Community College's Dardenne Creek Campus (DCC). The SCR will warmly welcome students, prospective students, tour groups, staff, and guests. The ideal candidate will have excellent communication skills and a student-focused attitude.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Answer general questions about the programs at DCC: nursing, allied health, agriculture, culinary, and health occupations programs.
  • Provides event information and general campus information regarding hours of operation, college website access, and other activities.
  • Assist students or visitors with scheduling appointments with the Allied Health Academic Advisors and Pathway Navigator.
  • Answers incoming calls professionally and promptly. Directs calls to the appropriate area or staff member. Logs and takes accurate messages.
  • Maintains an adequate supply of information or other publications regarding college programs and services.
  • Assists with other administrative tasks, such as responding to allied health emails, maintaining a tour schedule, managing the reception area, and proctoring exams as needed.
  • Must maintain a high level of confidentiality regarding student and staff information.
  • Updates student information, logs visitor details, and maintains accurate records.
  • Assists with campus events as needed.

MINIMUM EDUCATION and/or EXPERIENCE:

  • High school diploma or equivalent required.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask, work independently, and manage time effectively.

PREFERRED EXPERIENCE:

  • Previous experience in customer service, or administrative role is desirable.
  • Some college coursework
  • Experience in an educational setting is a plus.

St. Charles Community College is an Equal Opportunity Employer.

What St. Charles Community College employees say

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