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Employee Service Administrator Jobs (NOW HIRING)

HCI Systems

Service Administrator

Ontario, CA · On-site

$24 - $25/hr

Employee Perks - From appreciation events and department outings to wellness programs and pet ... military service and veteran status, disability, protected medical condition as defined by ...

HCI Systems

Service Administrator

Ontario, CA · On-site

$21 - $23/hr

Employee Perks - From appreciation events and department outings to wellness programs and pet ... military service and veteran status, disability, protected medical condition as defined by ...

Stark Tech

Service Administrator 1

Brick, NJ · On-site

$23.51 - $35.26/hr

Job Requirements The Service Administrator maintains customer accounts, work orders, and service ... At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid ...

Stark Tech

Service Administrator I

Buffalo, NY · On-site

$19.11 - $28.67/hr

Job Requirements The Service Administrator maintains customer accounts, work orders, and service ... Great Employee Benefits designation, featuring Market Leading Medical Benefits, comprehensive ...

HCI Systems

Service Administrator

Ontario, CA · On-site

$21 - $23/hr

Employee Perks - From appreciation events and department outings to wellness programs and pet ... military service and veteran status, disability, protected medical condition as defined by ...

Stark Tech

Service Administrator 1

Brick, NJ · On-site

$19.11 - $26.28/hr

Job Requirements The Service Administrator maintains customer accounts, work orders, and service ... At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid ...

Stark Tech

Service Administrator I

Buffalo, NY · On-site

$19.11 - $26.28/hr

Job Requirements The Service Administrator maintains customer accounts, work orders, and service ... Great Employee Benefits designation, featuring Market Leading Medical Benefits, comprehensive ...

Cummins Inc.

Senior Service Administrator

Dallas, TX · On-site

We are looking for a talented Senior Service Administrator to join our sales and service department ... employee's Form I-9 to confirm work authorization. Visit to know your rights on workplace ...

Candeo

Daily Service Administrator

Johnston, IA · On-site +1

Daily Service Administrator Functions: * Responsible for timecard processing of managers and direct ... Budget/Financials/Billing, outcomes, and relevant employee reports (i.e. Overtime, Status ...

Candeo

Daily Service Administrator

Johnston, IA · On-site

$44K - $60K/yr

The Daily Service Administrator will ensure the program operates with the highest possible quality ... Budget/Financials/Billing, outcomes, and relevant employee reports (i.e. Overtime, Status ...

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Employee Service Administrator information

See salary details

$10

$24

$48

How much do employee service administrator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for employee service administrator in the United States is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Employee Service Administrator jobs?

For Employee Service Administrator jobs, the most frequently searched job titles are:

Customer Service Administrator

Winston Salem, NC • On-site

ZIEHL-ABEGG
51 - 200 employees
Learn more about ZIEHL-ABEGGexternal

$16.50 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Ziehl-Abegg rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

With over 100 years' accumulated experience, ZIEHL-ABEGG is the world leading fan and motor manufacturer. We are the proven leader in the fan and ventilation market, providing innovative and energy efficient solutions to our business partners and customers.
The Customer Service Administrator is responsible for the commercial handling of customer complaints and the coordination of service-related administrative processes. This includes managing the North American RMA process, issuing quotes and invoices, tracking complaint data, and supporting internal teams with documentation and communication. The role ensures that all commercial aspects of the complaint and service process are handled efficiently, accurately, and in compliance with internal procedures.
Customer Service Administrator
Your main responsibilities will be:
Complaint Intake & Documentation
  • Verify completeness of complaint documentation and request missing information.
  • Register complaints in QSYS and CRM systems.
  • Respond to customer complaints within 24 hours of receipt.

RMA & Service Process Coordination
  • Manage the North American RMA process from intake to closure.
  • Monitor, track, and report on incoming and outgoing RMAs.
  • Organize RMA data for service trips and coordinate with logistics.

Quoting, Invoicing & Reporting
  • Generate quotes for repairs and issue invoices for return shipments.
  • Create ProForma invoices for service-related items.
  • Arranging pickups for items being returned to ZAUS
  • Responsible for all billing to ZASE for service-related costs.
  • Generate monthly Q-Cost reports related to service activities.

Customer & Internal Communication
  • Communicate with customers via phone, email, and other tools.
  • Provide regular updates on complaint status and outcomes, including RMA, RCA, and 8D updates.
  • Coordinate with Service Technicians, Quality, R&D teams, A/R, SALES. Project engineering, Logistics, sales support, and sales order team

Complaint Evaluation & Closure
  • Track root cause analysis and complaint trends in Complaint Management Software.
  • Assist in product failure analysis documentation for customer communication.
  • Finalize complaints by uploading findings and closing financial records.

Training & Support
  • Train new employees on complaint handling and system usage.
  • Perform other duties as assigned.

Job Requirements:
  • Ability to sit and work at a computer for extended periods.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing priorities and workloads.
  • Authorized to work for any employer in the United States.
  • Valid driver's license and passport

We offer:
  • Tuition Reimbursement Program- We encourage team members to continue their education to support their current or future work.
  • We offer a comprehensive benefits package including Health, Dental and Vision options.
  • Company-paid Life insurance, Short and Long-Term Disability insurance, and Parental leave.
  • 401(k) retirement account with a generous company match
  • Phenomenal work life balance offering twenty (20) days of Paid Time Off (PTO) per calendar year.
  • Holidays totaling eleven days (11) per calendar year including a floating holiday of employee's choice.
  • Career advancement and training opportunities
  • We welcome candidates from all backgrounds and are dedicated to providing an inclusive environment where everyone feels valued and supported.
  • EEO compliant employer

What Ziehl-Abegg employees say

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