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Empathetic Listener Jobs in Perry, GA (NOW HIRING)

dbi

Part Time Bridal Sales

Macon, GA · On-site

The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and ... Build a relationship by welcoming customers to the store, asking questions and listening to ...

dbi

Part Time Bridal Sales

Macon, GA

The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and ... Build a relationship by welcoming customers to the store, asking questions and listening to ...

Orkin

Home Sales Inspector

Macon, GA

Adept at listening to needs and clearly explaining practical solutions, you can win over customers ... Serve as an empathetic problem solver for customers by utilizing the in-depth training provided to ...

David's Bridal, LLC.

Part Time Bridal Sales

Macon, GA · On-site

$11.20 - $15.24/hr

The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and ... Build a relationship by welcoming customers to the store, asking questions and listening to ...

Orkin LLC

Home Sales Inspector

Macon, GA · On-site

$80K/yr

Adept at listening to needs and clearly explaining practical solutions, you can win over customers ... Serve as an empathetic problem solver for customers by utilizing the in-depth training provided to ...

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Empathetic Listener information

What is an empathetic listener?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are some typical challenges faced by an empathetic listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

What are the key skills and qualifications needed to thrive as an empathetic listener?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

What job categories do people searching Empathetic Listener jobs in Perry, GA look for? The top searched job categories for Empathetic Listener jobs in Perry, GA are:
What cities near Perry, GA are hiring for Empathetic Listener jobs? Cities near Perry, GA with the most Empathetic Listener job openings:
Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in Perry, GA as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 100% In-person job distribution.

Remote Customer Service Representative

MCI Military Recruitment

Warner Robins, GA • Remote

$14/hr

Full-time

Re-posted 27 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers