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Empathetic Listener Jobs in Minnesota (NOW HIRING)

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$10

$31

$84

How much do empathetic listener jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for empathetic listener in Minnesota is $31.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.52 and $36.67 per hour, depending on experience, location, and employer.

What is an empathetic listener?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are some typical challenges faced by an empathetic listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

What are the key skills and qualifications needed to thrive as an empathetic listener?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

What are the most commonly searched types of Empathetic Listener jobs in Minnesota?

The most popular types of Empathetic Listener jobs in Minnesota are:

What are popular job titles related to Empathetic Listener jobs in Minnesota?

For Empathetic Listener jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Empathetic Listener jobs in Minnesota look for?

The top searched job categories for Empathetic Listener jobs in Minnesota are:

What cities in Minnesota are hiring for Empathetic Listener jobs?

Cities in Minnesota with the most Empathetic Listener job openings:

Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $64,578 per year, or $31 per hour.

Patient Service Representative

Tactile Medical

Minneapolis, MN • On-site

$20.77 - $27.26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Tactile Medical rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.
The Patient Service Representative supports Tactile Medical patients within a contact center environment through inbound and outbound communication. This role's main responsibility is to be the primary contact for patients prior to the shipment of their device.
Responsibilities
  • Outreach to patients to process all pending product shipments
  • Effectively communicate with our patients by listening, speaking clearly and using everyday language our patients can understand
  • Deliver information to patients in a caring, empathetic, manner that align with Tactile Medical's overall patient experience
  • Discuss reported benefit information with great clarity to patients
  • Set up payments and payment arrangements within our point-of-sale system
  • Explain and facilitate completion of appropriate forms for patients that may benefit from the financial assistance program
  • Provide order status updates for incoming calls from patients and sales representatives, including questions about reimbursement and the insurance process
  • Triage patient calls to other departments as appropriate
  • Enter and triage Cases for any service complaint or product issue
  • Update, maintain and document patient files as well as order information
  • Adhere to company and role performance standards, meeting or exceeding expectations for inbound/outbound calls while still emphasizing a focus on quality
  • Provide input in team meetings, make suggestions for continuous improvement and best practices
  • Participate in cross functional efforts internally & with other departments to ensure yearly shipment goals are achieved
  • Maintain compliance with all appropriate regulatory requirements including HIPAA
  • Perform other duties as assigned

Qualifications
Education & Experience
Required:
  • Associate degree or equivalent work experience
  • 1 or more years of customer service/call center experience
  • Experience using a multiple monitor interface

Preferred:
  • Previous experience in medical device or other healthcare environments

Knowledge & Skills
  • Proficiency working with Microsoft Word, Excel, Teams and Outlook with the ability to navigate multiple systems
  • Exceptional communication skills both verbal and written with the ability to communicate effectively with all different types of patients
  • Strong problem solving and listening skills coupled with patience to be able to assist our patients with the questions and issues they may be experiencing
  • Passionate and eager to learn new skills
  • Ability to adapt to an ever-changing environment
  • Commitment to patient satisfaction
  • Thrives in a team environment but is also self sufficient
  • Strong ability to multi-task and prioritize
  • Demonstrated organizational skills
  • Results orientated
  • Receptiveness to feedback
  • Consistent follow up skills

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
US Pay Range
$20.77-$27.26 USD
To learn more about our Privacy Statement follow this link - https://tactilemedical.com/privacy-statement/
To learn more about our California Privacy Notice follow this link - https://tactilemedical.com/california-privacy-notice/

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