Emma Jobs in Texas (NOW HIRING)

Posting Details
Come and join the Bearkat community!
Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.
SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.
Posting Information
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.
Requisition
202600221S
Title
Coordinator II - Communication Technologies Coordinator
FLSA status
Exempt
Hiring Salary
This position is a pay grade 9. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf
Occupational Category
Professional
Department
Enrollment Marketing & Communications
Division
Division of Enrollment
Open Date
07/24/2026
Open Until Filled
Yes
Educational and Experience Requirement
Bachelor's Degree in related field. Two years of experience in a related field. Experience in Higher Education and technical work is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position
Performs moderately complex administrative, managerial, and technical work and guidance in operations within the Enrollment Marketing & Communications department. Assists the Associate Director of Communication Technologies with various initiatives and objectives related to Customer Relationship Management (CRM) and communications projects and tasks.
Primary Responsibilities
Assists in planning, building, and deploying email, text, and other campaigns within the University's Customer Relationship Management (CRM) and its integrated marketing platform, as well as other communication platforms and tools used by the university. Monitors campaign performance, troubleshoots issues, and implements adjustments as needed to optimize results. Supports the creation of personalized and targeted messaging for prospective and current students. Assists with providing training and support to Enrollment staff on CRM and communication tools, features, and best practices. Uses advanced knowledge of CRM capabilities to suggest improvements to campaigns and automations. Executes and follows through on complex and technical responsibilities. Responds to information requests. Collects, reconciles, and maintains complex data. Monitors project timelines and identifies issues. Prepares letters, correspondence, and reports on the effectiveness of program activities. Coordinates and implements various engagement and outreach pieces for both print and web. Assists in the development of outreach plans and strategies for the departments within the Division of SEI. Supervises, tracks, and evaluates the distribution of detailed operational information to students regarding their enrollment status. Creates and interprets policies and procedures. Oversees the work of assigned program staff as needed. Performs other related duties as assigned.
Other Specifications
Ability to effectively coordinate and collaborate with staff, faculty, and administrators. Strong communication and technical skills. Experience using Microsoft Word, Excel, PowerPoint, and Outlook, and experience with CRMs or communication platforms is desirable (e.g., Salesforce Marketing Cloud, Emma, Gecko, EAB Navigate, etc.). Ability to exercise excellent reasoning, troubleshooting, and independent judgment. Ability to organize work effectively and prioritize objectives.
Full Time Part Time
Full Time
Position Number
Quicklink
https://shsu.peopleadmin.com/postings/47969
EEO Statement
EEO Statement
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Annual Security and Fire Safety Report