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Emergency Services Manager Jobs in Reston, VA (NOW HIRING)

Ashby Ponds by Erickson Senior Living Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central ...

Space Force (USSF) providing Fire and Emergency Services (F&ES) program management. This entails providing enterprise-level oversight, compliance, and strategic support for emergency response ...

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Emergency Services Manager information

See Reston, VA salary details

$67.6K

$103.9K

$161.3K

How much do emergency services manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for emergency services manager in Reston, VA is $103,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,800.00 and $111,800.00 per year, depending on experience, location, and employer.

What does an Emergency Services Manager do?

An Emergency Services Manager is responsible for developing, coordinating, and overseeing emergency response plans and operations for organizations or communities. They work to ensure preparedness for natural disasters, hazardous materials incidents, terrorist threats, and other emergencies by organizing training, managing resources, and coordinating with public agencies. Their role includes planning, risk assessment, and leading response efforts during actual emergencies to protect lives and property.

What are some common challenges faced by Emergency Services Managers, and how can they prepare for them?

Emergency Services Managers often face challenges such as coordinating responses among multiple agencies, managing limited resources during large-scale incidents, and making rapid decisions under pressure. To prepare, they benefit from regular training exercises, strong communication skills, and building robust relationships with local government, healthcare providers, and first responders. Staying updated on emergency management protocols and maintaining a detailed, adaptable emergency plan also helps ensure an effective response in high-stress situations.

What is the difference between Emergency Services Manager vs Fire Chief?

AspectEmergency Services ManagerFire Chief
CredentialsEmergency management certifications, relevant degreesFire science, emergency management certifications, leadership experience
Work EnvironmentCoordination of emergency response, planning, and resource managementOversees fire department operations, firefighting, and rescue services
Employer & IndustryGovernment agencies, emergency management agenciesFire departments, municipal government
Common Search/ComparisonEmergency Services Manager vs Fire Chief

The Emergency Services Manager focuses on coordinating various emergency response efforts, planning, and resource management across multiple agencies. In contrast, the Fire Chief primarily oversees fire department operations, firefighting, and rescue services. While both roles require emergency management knowledge and certifications, the Emergency Services Manager has a broader scope, often working across different emergency disciplines, whereas the Fire Chief specializes in fire-related incidents and department leadership.

What are the key skills and qualifications needed to thrive as an Emergency Services Manager, and why are they important?

To thrive as an Emergency Services Manager, you need strong leadership, crisis management, and organizational skills, typically supported by a degree in emergency management, public administration, or a related field. Familiarity with emergency operations centers (EOCs), incident command systems (ICS), and relevant certifications like FEMA’s ICS or Certified Emergency Manager (CEM) is highly valued. Outstanding communication, decision-making under pressure, and the ability to coordinate diverse teams are critical soft skills in this role. These competencies ensure effective response to emergencies, minimize risks, and help maintain public safety during crises.
What are the most commonly searched types of Emergency Services jobs in Reston, VA? The most popular types of Emergency Services jobs in Reston, VA are:
What are popular job titles related to Emergency Services Manager jobs in Reston, VA? For Emergency Services Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Emergency Services Manager jobs in Reston, VA look for? The top searched job categories for Emergency Services Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Emergency Services Manager jobs? Cities near Reston, VA with the most Emergency Services Manager job openings:
Infographic showing various Emergency Services Manager job openings in Reston, VA as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $103,910 per year, or $50 per hour.

Emergency Services Dispatcher

Erickson

Ashburn, VA

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Location:

Ashby Ponds by Erickson Senior Living

Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in people's lives and become part of a team that makes safety a top priority.

What we offer

  • Compensation: ranges from $20/hour-$24/hour, plus applicable shift differentials.
  • A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
  • Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
  • PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
  • 401k for all team members 18 and over with a company 3% match
  • Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
  • 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
  • Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

  • Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
  • Monitor the Emergency Call System for independent living
  • Track the status of residents involved in emergency situations
  • Monitor Fire Alarm System
  • Dispatch ambulance, private ambulances, or 911 as needed

What you will need

  • Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
  • Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
  • Effective communication skills with residents, visitors, and staff at all levels

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Ashby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.