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Emergency Operations Center Jobs in Michigan (NOW HIRING)

ASM Global

Operations Manager

Lansing, MI · On-site

We deliver a fully integrated solution of premium services that keeps our partners front and center ... Oversees preventive maintenance, emergency procedures, and special projects such as construction or ...

ASM Global

Operations Manager

Lansing, MI · On-site

We deliver a fully integrated solution of premium services that keeps our partners front and center ... Oversees preventive maintenance, emergency procedures, and special projects such as construction or ...

Medstar Ambulance

EMERGENCY CALLTAKER

Clinton, MI · On-site

Right beside them, our Dispatchers are the nerve center of operations--coordinating vehicles ... Answer emergency and non-emergency calls, collect critical information, guide callers through ...

Medstar Ambulance

EMERGENCY CALLTAKER

Clinton Township, MI · On-site

$16.50 - $21.75/hr

Right beside them, ourDispatchersare the nerve center of operations-coordinating vehicles, tracking ... Answer emergency and non-emergency calls, collect critical information, guide callers through ...

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All JobsEmergency Operations Center JobsEmergency Operations Center Jobs in Michigan

Emergency Operations Center information

See Michigan salary details

$27.5K

$64.2K

$118.1K

How much do emergency operations center jobs pay per year?

As of Aug 8, 2026, the average yearly pay for emergency operations center in Michigan is $64,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $79,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Emergency Operations Center position?

To succeed in an Emergency Operations Center (EOC) role, you need strong organizational abilities, decision-making skills, and a background in emergency management or public safety, often backed by relevant degrees or certifications like FEMA ICS training. Proficiency with crisis management software, communication systems, and situational awareness tools is commonly required. Excellent teamwork, adaptability, and clear communication are crucial soft skills, enabling effective coordination during high-pressure situations. These competencies are vital for ensuring rapid, efficient responses to emergencies and maintaining the safety and continuity of essential services.

What does an Emergency Operations Center professional do?

An Emergency Operations Center (EOC) professional coordinates response efforts during emergencies, disasters, or crises. They manage communication between agencies, deploy resources, and ensure efficient disaster response. Their duties include monitoring incidents, analyzing data, and assisting leadership in decision-making. EOC professionals work in government, private sector, and nonprofit organizations to enhance preparedness and response.

What are popular job titles related to Emergency Operations Center jobs in Michigan? For Emergency Operations Center jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Emergency Operations Center jobs in Michigan look for? The top searched job categories for Emergency Operations Center jobs in Michigan are:
What cities in Michigan are hiring for Emergency Operations Center jobs? Cities in Michigan with the most Emergency Operations Center job openings:
Emergency Operations Center jobs near you
Infographic showing various Emergency Operations Center job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,225 per year, or $30.9 per hour.

Emergency Medical Dispatcher-Northern Operations NIGHTS

Medstar Ambulance

Flint, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description


Do you thrive on the adrenaline you get from working in a fast-paced, intense, and multi-tasked environment? Do you possess the unique set of skills and passion it takes to be a first responder? If so, here's a great opportunity to join a fast-growing organization that is changing the EMS industry. Medstar is Michigan's most respected EMS and mobile health organization and is currently experiencing growth unparalleled by any other EMS service in Michigan.


We are seeking qualified, experienced dispatchers and call takers to join our growing team of first responders. If you are ambitious, motivated, positive, and energetic, we want you to join us as we redesign our new communication center. At Medstar, we take pride in our core values:

  • Quality of Service
  • Compassion
  • Teamwork
  • Integrity


If these are values that you share with us, we encourage you to submit your application for the dispatcher position we currently seek to fill. Here are the details:


MINIMUM QUALIFICATIONS

  • High School diploma required. Bachelor's degree preferred.
  • 2+ years of previous emergency medical or other 911 related dispatch experience.
  • EMD certification preferred. If not currently certified, you will be required to obtain certification within first 6 months of employment. Cost reimbursement upon successful completion of course.
  • Experience using CAD, ZOLL, NETVIEWER system software is preferred.


NECESSARY SKILLS AND ABILITIES

  • Must possess strong communication skills, both verbally and written.
  • Must have the ability to work and multi-task in a stressful environment.
  • Must exhibit strong leadership skills and be willing to lead the team during emergent situations.
  • Must be willing to act in the capacity of a dispatcher trainer as required.
  • Must exhibit strong problem solving and critical thinking skills.


CORE RESPONSIBILITIES

  • Dispatch emergent and non-emergent calls in strict adherence to Medstar Communication Center policies and procedures.
  • Establish a clear understanding of and upholds a strict adherence to all Medstar Communication Center policies and procedures.
  • Communicate professionally and effectively with all team members within the organization.
  • Maintain a professional attitude and appearance in accordance with Medstar policies.
  • Exceed expectations while providing the highest level of customer service to our patients, contracted facilities and partner hospitals.
  • Answer emergent and non-emergent phone calls coming into the Center when required to do so.
  • Work effectively as a constructive team member within the Center, and independently when required.


STANDARD BENEFITS

Benefits:

  • Health, Dental, and Vision
  • 401k
  • Paid time off
  • Tuition reimbursement
  • Uniform allowance


MORE BENEFITS

  • Do you have experience as a Medical Dispatcher with a different employer? We see the value in your past experience and can adjust your starting pay to recognize that value!!!
  • Do you have Military service experience (includes Armed Services, Reserves, and Guard)?We thank you for your service and can recognize it in your starting wage!


Apply