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Emergency Dispatch Jobs in Delaware (NOW HIRING)

CareCar

Care Partner Delaware

Houston, DE · On-site

$18 - $24/hr

As a Care Partner, you will provide non-emergency medical transportation (NEMT) services to members ... Nation's supports its Care Partners with tools, resources, and dispatch assistance to help you ...

Troon

Security Officer

Bethany Beach, DE · On-site

$16.75/hr

Monitor the security console, handle telephone duties, and manage two-way radio dispatch communications. Incident Response & Emergency Management * Respond immediately and take appropriate action ...

Minnesota Coaches, Inc.

Van Driver

Dover, DE · On-site

$13 - $17.75/hr

... with dispatch regarding delays or route changes Maintain a clean and orderly vehicle interior ... emergency procedures Education, Experience and Skills: Valid driver's license with acceptable ...

DATTCO

Seasonal Motorcoach Driver

Delaware City, DE · On-site

$10K/mo

Dedicated 24/7/365 dispatch and operational support. * Industry leading technology and driver ... Ability to assist passengers during boarding, exiting, and emergency evacuations. The physical ...

Troon Golf

Security Officer

Bethany Beach, DE · On-site

$16.50 - $17/hr

Monitor the security console, handle telephone duties, and manage two-way radio dispatch communications. Incident Response & Emergency Management * Respond immediately and take appropriate action ...

DocGo

Paramedic

Dover, DE

$36/hr

Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary ... Respond promptly to assignments as required by the Dispatch Center. * Excellent verbal ...

DocGo

Paramedic

Dover, DE · On-site

$32 - $36/hr

Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary ... Respond promptly to assignments as required by the Dispatch Center. * Excellent verbal ...

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All JobsEmergency Dispatch JobsEmergency Dispatch Jobs in Delaware

Emergency Dispatch information

See Delaware salary details

$26.5K

$48.1K

$67.6K

How much do emergency dispatch jobs pay per year?

As of Sep 12, 2026, the average yearly pay for emergency dispatch in Delaware is $48,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is an emergency dispatcher?

Emergency dispatchers, also known as 911 operators, are professionals who receive emergency calls and quickly coordinate the appropriate response from police, fire, or medical services. They use specialized communication systems to gather critical information, provide instructions to callers, and dispatch emergency personnel to the scene. Dispatchers play a vital role in ensuring public safety by acting as the first point of contact during emergencies. They must remain calm under pressure, communicate clearly, and make fast, accurate decisions to save lives.

What are the key skills and qualifications needed to thrive as an emergency dispatcher, and why are they important?

To thrive as an Emergency Dispatcher, you need strong communication skills, the ability to multitask under pressure, and familiarity with emergency protocols, typically supported by a high school diploma or equivalent and specialized dispatcher training. Proficiency with computer-aided dispatch (CAD) systems, radio equipment, and emergency response software is essential. Exceptional listening, emotional resilience, and the ability to remain calm during crises are crucial soft skills. These capabilities are vital to ensure timely, accurate responses and to support both callers and first responders in high-stress situations.

What are some common challenges faced by emergency dispatchers, and how can new hires prepare for them?

Emergency Dispatchers often face high-pressure situations where quick thinking and clear communication are essential. Common challenges include managing multiple calls simultaneously, handling stressful or emotionally charged conversations, and maintaining accuracy under pressure. New hires can prepare by practicing active listening, developing strong multitasking skills, and familiarizing themselves with dispatch protocols and technology. Ongoing training and support from experienced team members are also key to building confidence and resilience in this critical role.

What is the difference between Emergency Dispatch vs Emergency Dispatcher?

AspectEmergency DispatchEmergency Dispatcher
CredentialsCPR certification, communication trainingCPR certification, communication training
Work EnvironmentCall centers, emergency response centersCall centers, emergency response centers
Industry UsageUsed to describe the process or roleRefers to the individual performing the role
Common Search IntentUnderstanding the role or processJob opportunities, responsibilities

Emergency Dispatch refers to the process or system of coordinating emergency responses, while Emergency Dispatcher is the person who performs this role. Both share similar credentials and work environments, but the term 'Emergency Dispatch' emphasizes the function, whereas 'Emergency Dispatcher' refers to the individual executing the duties.

How much do emergency dispatchers earn?

Emergency dispatchers typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Salaries can increase with additional certifications, specialized training, and overtime shifts in emergency response environments.

Is it hard to be hired as an emergency dispatcher?

Becoming an emergency dispatcher typically requires a high school diploma or equivalent, passing a background check, and completing specialized training. The hiring process can be competitive, and candidates must demonstrate strong communication skills, the ability to handle stressful situations, and often pass written exams and interviews.

What qualifications do you need to be an emergency dispatch?

Emergency dispatchers typically need a high school diploma or equivalent, strong communication skills, and the ability to remain calm under pressure. Some employers require certification in emergency medical dispatch or other relevant training, and proficiency with computer-aided dispatch systems is often necessary.

What cities in Delaware are hiring for Emergency Dispatch jobs?

Cities in Delaware with the most Emergency Dispatch job openings:

Emergency Dispatch jobs near you
Infographic showing various Emergency Dispatch job openings in Delaware as of September 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,139 per year, or $23.1 per hour.

Crisis Call Center Clinician

Lewes, DE • On-site

DELAWARE GUIDANCE SERVICES FOR CHILDREN
See more jobs at DELAWARE GUIDANCE SERVICES FOR CHILDRENexternal

$38K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Key responsibilities

  • Take calls into the crisis call center for youth and families in crisis, obtain triage information, and dispatch clinicians.

  • Support case management duties by managing referrals, communicating with the team, and documenting case information.

  • Enter documentation into the system and support quality assurance measures related to program needs and outcomes.

Job description

This position is eligible for
Sign on Bonus $4000
Retention Bonus $1000
About the Position

Under the supervision of the Call Center Supervisor, the Call Center Dispatcher will take calls into the crisis call center for youth and families in crisis regarding psychological and emotional problems (such as out of control behavior, suicidal/homicidal ideation and/or family problems) while maintaining safety, obtaining all necessary triage information, and then dispatching a clinician. The Call Center Dispatcher will also assist in the daily case management duties for each county. 

Job Requirements:

Crisis Dispatcher

  • Maintain professional interactions during crisis calls with all stakeholders
  • Maintain high levels of teamwork with effective communication
  • Engage in calls with an empathetic and professional attitude
  • Use critical thinking skills while triaging calls and dispatching clinicians

Case Management

  • Support the MRSS team in the management of cases referred for assessments and follow-up services
  • Communicate with and provide appropriate documentation to the PBH team
  • Conduct satisfaction surveys and other quality assurance measures in support of the MRSS program
  • Maintain appropriate and quality documentation

Data Entry

  • Enter appropriate documentation into the DSCYF system
  • Develop and maintain programmatic needs and outcome studies.

General Responsibilities

  • Uphold professional standards of treatment and the mission of the organization
  • Maintain a quality code of conduct, ethics and professionalism
  • Provide goal-directed and team-oriented services
  • Communicate effectively and professionally with all stakeholders

Work environment: Call center, Office-based, Lewes, Delaware

Physical demands:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

Travel required: None

Required education and experience:

  • Bachelor’s degree from an accredited school in the human resource field

Preferred education and experience:

  • Minimum of 1 year experience in mental health field
  • Call center or emergency services experience
 

About Delaware Guidance Services

DGS is the largest non-profit provider of outpatient behavioral health services for children and families in Delaware, and the only statewide organization of its kind continuously accredited by The Joint Commission since 1999. Our vision for Delaware—resilient families nurturing children’s well‑being—flows from our mission to provide high‑quality, trauma‑informed therapeutic services that strengthen social, emotional, and behavioral wellness. 

Each year, DGS serves an average of 3,500 children and youth through a clinically excellent continuum of care that includes outpatient therapy, community‑based services, school‑based supports, mobile crisis response, and short‑term youth crisis stabilization. Our clinical lines operate 24 hours a day, 365 days per year, ensuring that children and families have access to timely, flexible, and culturally responsive care wherever it is needed—at home, in school, in the community, or at one of our five office locations across Wilmington, Newark, Dover, Lewes, and Seaford. 

If you want to learn more about Delaware Guidance Services, please go to https://www.delawareguidance.org/about/


Why Work at Delaware Guidance Services? 

DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:

  • Competitive Compensation
  • Incentive Pay for Specific Roles
  • Generous Paid Time Off (starting at 44 days of paid leave a year)
  • Up to 6% Annual Contribution to Your Retirement Fund
  • Free Professional Development Opportunities
  • Medical, Dental and Vision Insurance 
  • Life and Long-term Disability Insurance

Monday to Friday 2p -10p.