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Emergency Department Clerical information

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$19

$25

How much do emergency department clerical jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for emergency department clerical in the United States is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Emergency Department Clerical vs Emergency Department Medical Assistant?

AspectEmergency Department ClericalEmergency Department Medical Assistant
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification or training in medical assisting often preferred
Work EnvironmentFront desk, administrative areas within the emergency departmentClinical setting, assisting medical staff with patient care and procedures
Job ResponsibilitiesScheduling, data entry, patient check-in/out, insurance processingVital signs, patient preparation, basic clinical tasks, assisting with procedures

Emergency Department Clerical roles focus on administrative tasks in the emergency setting, while Emergency Department Medical Assistants perform clinical duties to support patient care. Both roles are essential but differ in responsibilities and required skills.

How to become an emergency department clerical?

To become an emergency department clerical, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Prior experience with medical office software and familiarity with healthcare procedures can be beneficial; some positions may require certification in medical billing or coding. On-the-job training is common, and attention to detail is essential in managing patient records and administrative tasks.

What are popular job titles related to Emergency Department Clerical jobs?

For Emergency Department Clerical jobs, the most frequently searched job titles are:

Infographic showing various Emergency Department Clerical job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,553 per year, or $19 per hour.

Emergency Department Clerical

Ontario, CA • On-site

Kaiser Permanente
Health Care and Social Assistance • 10K+ employees
Learn more about Kaiser Permanenteexternal

Other

Posted 5 days ago

Kaiser Permanente rating

8.2

Company rating: 8.2 out of 10

Based on 929 frontline employees who took The Breakroom Quiz

Job description

Emergency Department Clerical

Registers patients, answers telephones, maintains department records & directs visitors. Essential Responsibilities: This description is for recruitment posting purposes only. It has not received full HR review and approval. - Receives & directs visitors, patients, staff personnel & others - Answers inquiries to include those concerning general organization, facilities & services - Refers to others for further information or assistance as appropriate - Determines members & non-members identity & eligibility & assessing need for interpreter/Language Barriers - Will document, in KPHC, the need or not for Interpreter - Provides telephone reception by routing information & messages to other individuals & follows through providing general information - Answers telephone stating the department & their name - Maintains the Emergency Department log - Is responsible for properly identifying the patient, verifying Demographics & placing a identification arm band on the patient as soon as possible after the patients arrival - The bands should be placed on the arm unless injury to the arms is present; then it should be placed on the lower extremity - Ask before entering a closed curtained area; introduction of self to the patient - Is responsible for maintaining the communication board w/ the patients name, date, time & complaint - Prepares, processes & routes a variety of forms - Prepares, processes & routes a variety of reports & distributes copies of documents as required - Performs other duties such as mailing, calling for patient transportation & ordering operational supplies as assigned - Promotes, ensures & improves customer service by demonstrating skills which are consistent w/ the organizations philosophy of providing extraordinary customer relations & quality service - Prepares, maintains a variety of statistical reports for Departmental/Regional reports & distributes copies as required - Operates office machines such as the card making machine, computer, Xerox machine as required - Calls for repairs as needed - Requests paper charts, if needed & distributes appropriately - Enters anticipated Ambulance arrivals into the Reddinet Computer - Completes patient records in the computer on the KP Health Connect system & distributes any paper records as needed appropriately - Notifies departments appropriate for the task (admitting, repairs, dietary, radiology, etc.) & completes any requisitions as needed - Utilizes Easynet computer process - Empties the Pneumatic tube as necessary (from lab or chart room) & distributes appropriately - Is responsible for maintaining & keeping their work area clean & stocked as needed - Utilizes Regional Consistent Messaging when making contact w/ patients, visitors & during telephone encounters

Basic Qualifications: Experience - Previous receptionist experience in a medical care setting, preferably an acute care hospital - Experienced Computer user, knowledge of multiple computer programs - Typing 20 wpm - Excellent Customer Service Skills - Excellent Communication Skills

Education N/A

License, Certification, Registration N/A

Additional Requirements N/A

Preferred Qualifications N/A

Notes: Guarantee 20 hours per week 8-hour shifts. On Call position working all days and shifts in the ER which is a 24 hour a day 7 day a week department.

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