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Emergency Communication Dispatcher Jobs (NOW HIRING)

Mayo Clinic

Emergency Medical Dispatcher

Rochester, MN · On-site

$29.69 - $44.55/hr

Receives and coordinates radio and telephone communications into the Emergency Department (ED) at ... One year of customer service, call center or dispatching experience. EMT certification or medical ...

Douglas County, CO

$60K - $88K/yr

Emergency Communication Specialist I Employment Type: 0 - Full-time Regular Pay Range: $60,000.00 ... ApplyEmergency Medical Dispatch (EMD) protocols to deliver critical pre-arrivalmedical instructions ...

New

County of Kaua'i, HI

$9.0K/mo

Performs a variety of emergency communication duties with the assistance of experienced radio dispatch personnel; * Receives telephonic communication from the public seeking police, fire, medical and ...

Ada County

911 Communications Dispatcher

Boise, ID

$25.86 - $26.93/hr

... for emergency and non-emergency calls, providing critical assistance and dispatching law ... Accesses communication skills, professionalism, and overall readiness. CRITICALL TESTING: A ...

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

Works under the supervision of the Manager Emergency & Communication Operations. The Operator/Dispatcher must determine the nature and location of calls requesting medical, public safety, fire ...

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How much do emergency communication dispatcher jobs pay per year?

As of Sep 11, 2026, the average yearly pay for emergency communication dispatcher in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is an emergency communication dispatcher?

Emergency Communication Dispatchers, also known as 911 operators or public safety dispatchers, are professionals who receive and process emergency and non-emergency calls for assistance. They are responsible for quickly gathering critical information, dispatching the appropriate emergency services such as police, fire, or medical teams, and providing instructions to callers until help arrives. These dispatchers play a vital role in ensuring public safety by coordinating responses and maintaining communication between callers and emergency responders. Their ability to remain calm under pressure and make quick decisions is essential to their job.

What skills and qualifications are needed to be an emergency communication dispatcher?

To thrive as an Emergency Communication Dispatcher, you need excellent multitasking, active listening, and problem-solving skills, typically supported by a high school diploma and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and sometimes certifications like CPR or EMD (Emergency Medical Dispatch) is essential. Remaining calm under pressure, communicating clearly, and demonstrating empathy help dispatchers effectively manage high-stress situations. These skills ensure timely, accurate responses to emergencies, safeguarding both public safety and first responder effectiveness.

What challenges do emergency communication dispatchers face during high-stress incidents?

Emergency Communication Dispatchers often handle multiple calls simultaneously during crises, which requires staying calm under pressure and prioritizing effectively. They must gather accurate information quickly from callers who may be distressed or disoriented, making strong communication and active listening skills essential. Dispatchers also juggle coordinating with law enforcement, fire, and medical teams, ensuring the right resources are sent promptly. Ongoing training and support from team supervisors help dispatchers manage stress and maintain high performance during critical incidents.

How much do emergency communication dispatchers earn?

Emergency communication dispatchers typically earn a median annual salary of around $45,000 to $50,000, depending on experience, location, and employer. Salaries can increase with additional certifications, specialized training, and overtime shifts in emergency response environments.

Is it hard to be hired as an emergency communication dispatcher?

Becoming an emergency communication dispatcher typically requires passing a background check, completing specialized training, and demonstrating strong communication and multitasking skills. Hiring can be competitive, and candidates often need to meet specific certification or experience requirements depending on the agency. The job involves working in high-pressure environments, which can be challenging but is manageable with proper training and preparation.

What cities are hiring for Emergency Communication Dispatcher jobs?

Cities with the most Emergency Communication Dispatcher job openings:

What states have the most Emergency Communication Dispatcher jobs?

States with the most job openings for Emergency Communication Dispatcher jobs include:

What are popular job titles related to Emergency Communication Dispatcher jobs?

For Emergency Communication Dispatcher jobs, the most frequently searched job titles are:

Emergency Communication Dispatcher jobs near you

Dispatcher II - KTS COMMUNICATIONS

Kettering, OH • On-site

Kettering Health
See more jobs at Kettering Healthexternal

Full-time

Posted 14 days ago

Kettering Health rating

7.2

Company rating: 7.2 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

Job description

Job ResponsibilitiesThe Dispatcher II plays a critical role in supporting patient safety, access, and operational reliability by coordinating emergency and non-emergency communications, dispatching security and transport personnel, and monitoring safety systems across Kettering Health facilities. This position ensures timely, accurate, and confidential communication to support safety and security operations, contributing to a safe environment for patients, visitors, and staff. Performs other duties as assigned.

All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.High school diploma or GED.Minimum of 1 year of experience in dispatch, emergency communications, or a related fieldEmergency Medical Dispatcher (EMD) certification within 90 days of hireLEADS/NCIC certification within 6 months of hirePreferred Job QualificationsAssociate's Degree in a related field Experience in a healthcare or public safety environment APCO Basic Telecommunicator certification CPR Certification Emergency Medical Dispatcher CertificationEmployment Type: FULL_TIME.

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