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Emergency Case Manager Jobs (NOW HIRING)

Veterans Community Project

Case Manager

Kansas City, MO · On-site

$50K - $55K/yr

Position Summary The Case Manager (CM) helps Veterans access emergency assistance, develop housing and stability plans, connect to resources, and achieve long-term goals. By building trust and ...

First Step Communities

Case Manager

Sacramento, CA · On-site

$24 - $28/hr

Applicants missing a cover letter will not be considered First Step Communities is a Sacramento based non-profit with the mission to create interim housing/emergency shelter and case management ...

Community Resource Center

Case Manager

Encinitas, CA · Hybrid

$21.50 - $27.75/hr

We do this through a variety of programs including emergency assistance, domestic violence ... The Case Manager supports participants in identifying and addressing barriers to housing stability ...

Community Resource Center

Case Manager

Encinitas, CA · On-site

$21.80 - $23.57/hr

We do this through a variety of programs including emergency assistance, domestic violence ... The Case Manager supports participants in identifying and addressing barriers to housing stability ...

Community Resource Center

Case Manager

Encinitas, CA · On-site

$21.50 - $27.75/hr

We do this through a variety of programs including emergency assistance, domestic violence ... The Case Manager supports participants in identifying and addressing barriers to housing stability ...

Lutheran Services Florida

Case Manager

Largo, FL · On-site

$25/hr

Arrange for emergency placement, emergency medical treatment, and emergency services for children ... Function as agency on-call Case Manager as scheduled. * Works cooperatively with Program Directors ...

Aware Central Texas

Case Manager

Temple, TX · On-site

$18.50 - $24/hr

Coordinate emergency assistance, including hotel stays, transportation, and basic needs support. * Maintain accurate and timely documentation in the agency's case management system. * Collaborate ...

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Emergency Case Manager information

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How much do emergency case manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for emergency case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is an emergency case manager?

Emergency Case Managers are professionals who coordinate care and resources for individuals facing urgent or crisis situations, such as medical emergencies, mental health crises, or natural disasters. They assess clients’ needs, develop action plans, and connect them with appropriate services, such as housing, medical care, or counseling. Emergency Case Managers work in settings like hospitals, social service agencies, and disaster response organizations, ensuring that clients receive timely and effective support during critical times.

How does an emergency case manager typically collaborate with other professionals during a crisis situation?

Emergency Case Managers work closely with multidisciplinary teams, including medical staff, social workers, and law enforcement, to coordinate care and resources for individuals in crisis. They facilitate communication among these stakeholders to ensure that clients receive comprehensive support, such as medical attention, housing, or mental health services. Collaboration often involves attending case conferences, sharing updates, and developing integrated care plans. This teamwork is essential for making timely decisions and achieving the best possible outcomes for clients in emergency situations.

What are the key skills and qualifications needed to thrive as an emergency case manager, and why are they important?

To thrive as an Emergency Case Manager, you need a background in social work, nursing, or a related field, often with a relevant degree and licensure such as LCSW or RN. Familiarity with crisis intervention techniques, electronic case management systems, and knowledge of community resources is essential. Strong communication, problem-solving skills, and the ability to remain calm under pressure are critical soft skills for this role. These competencies are vital for efficiently coordinating care and support during emergencies, ensuring rapid and effective resolution for clients in crisis.

What is the difference between Emergency Case Manager vs Social Worker?

AspectEmergency Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; licensure may be preferredRequires a bachelor's or master's degree in social work or related field; licensure often necessary
Work EnvironmentHospitals, emergency response teams, crisis centersCommunity agencies, hospitals, schools, government programs
Employer & IndustryHealthcare, emergency services, crisis interventionSocial services, healthcare, education, government

Emergency Case Managers and Social Workers share similar educational backgrounds and work environments, often collaborating in healthcare and crisis settings. However, Emergency Case Managers focus specifically on coordinating urgent care and crisis response, while Social Workers provide broader support services across various community and institutional settings.

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What states have the most Emergency Case Manager jobs?

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What are popular job titles related to Emergency Case Manager jobs?

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Emergency Case Manager jobs near you
Infographic showing various Emergency Case Manager job openings in the United States as of September 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Case Manager

Kansas City, MO • On-site

Veterans Community Project
51 - 200 employees
Learn more about Veterans Community Projectexternal

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Key responsibilities

  • Build rapport with Veterans and support them in identifying their immediate and long-term goals related to housing, income, health, and stability.

  • Develop and manage individualized case plans, providing ongoing support and connecting Veterans to housing opportunities and community resources.

  • Coordinate access to emergency financial assistance, document all assistance provided, and ensure follow-up support for Veterans' stability.

Job description

VCP PROVIDES EXCELLENT BENEFITS!!
  • Employees pay $0 out-of-pocket towards health, vision and dental premiums
  • VCP offers a 401k plan at a 4% match
  • Employees receive 6 weeks of paid time off in addition to major holidays

Veterans Community Project (VCP) Overview
VCP was founded in Kansas City, Missouri, in 2016 by a group of combat Veterans shaped by their military service and began with a determination to do better for Veterans in need. Today, we're growing nationwide to serve more Veterans everywhere, ensuring no one is left behind. Our founders' solution was simple: provide Veterans experiencing homelessness with a home of their own and wraparound case management services that leverage the support of the community to not only get them back on their feet, but ensure they continue standing. Our proven model has an 85% success rate at getting Veterans back on their feet.
The Team
We, the team members and co-founders of VCP, operate with innovation, entrepreneurism, and grit in our mission to serve those who served. We move with swift, bold action, driven by purpose. We believe in collaboration, community, compassion, and above all, serving Veterans with dignity and respect. We serve all Veterans with that ethos-regardless of length or type of service, or discharge status.
Position Summary
The Case Manager (CM) helps Veterans access emergency assistance, develop housing and stability plans, connect to resources, and achieve long-term goals. By building trust and offering consistent support, the CM ensures Veterans receive the services needed to improve quality of life, transition into stable housing, foster meaningful connections in the community, and sustain personal progress.
Key Responsibilities
Veteran Engagement & Support:
  • Establishes rapport and builds trust with Veterans in a variety of settings, including shelters, encampments, temporary housing, and VCP's outreach and residential programs.
  • Supports the Veteran in identifying their immediate and long-term goals related to housing, income, health, and overall stability through a collaborative assessment process.
  • Provides direct support and referrals for emergency needs such as shelter placement, food, hygiene supplies, and transportation.
  • Assists Veterans in accessing health care, mental health treatment, substance use recovery services, and benefits enrollment.
  • Supports Veterans in gathering necessary documentation for service eligibility, employment, or housing applications.
  • Provide crisis intervention and de-escalation when necessary.

Case Management & Housing Stability:
Develops individualized, strengths-based case plans that include measurable short- and long-term goals in areas such as:
  • Health & Well-Being
  • Income & Employment
  • Financial Literacy
  • Education & Skill-Building
  • Community Support & Social Connection
  • Provides ongoing case management and coaching to help Veterans progress toward goals.
  • Connects Veterans to housing opportunities and coordinates with housing providers, landlords, and agency partners.
  • Helps Veterans navigate transitions into permanent housing and provides follow-up support to promote stability.

Emergency Assistance & Coordination:
  • Coordinates access to emergency financial assistance, including hotel stays, utility payments, rental deposits, or arrears.
  • Ensures each emergency assistance case is tied to a clear plan for continued case management and follow-up support.
  • Documents all assistance in accordance with agency and funder guidelines.

Documentation & Reporting:
  • Maintains timely and accurate records in client files and VCP's case management systems.
  • Completes service logs, case notes, assessments, and data required for funding and program evaluation.
  • Tracks progress toward Veteran goals and adjusts case plans as needed.

Collaboration & Community Resource Building:
  • Collaborates with other VCP staff, community partners, and service providers to ensure coordinated care.
  • Participates in team meetings, case conferencing, and community events that promote Veteran well-being.
  • Builds relationships with local employers, landlords, and support networks to expand resource options for Veterans.
  • Represents the organization's mission and values in a positive and professional manner.
  • May provide peer mentorship, onboarding support, or field guidance to new staff or interns as needed.

Property Oversight and Safety
Supports a safe and well-maintained environment by conducting regular walkthroughs of residential areas to identify hazards or maintenance needs. Reports issues promptly to the Operations team and works collaboratively to facilitate timely repairs and upkeep. Ensures living spaces meet safety standards and provide a stable setting for Veterans working toward their housing and recovery goals.
Qualifications:
  • Two years' experience in social services, case management, or Veteran services preferred.
  • Knowledge of housing programs, Veterans' benefits, and available community resources.
  • Experience working with individuals experiencing homelessness, mental health challenges, or substance use disorders preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and documentation skills.
  • Must possess a valid driver's license, maintain an insurable driving record, and be able to operate an agency vehicle as required by the position.

Core Competencies:
  • Compassionate, service-oriented mindset with a passion for supporting Veterans.
  • Adaptability to work in a variety of environments (field, office, residential).
  • Team player who communicates effectively with coworkers and external partners.
  • Culturally aware and respectful of diverse lived experiences.
  • Commitment to professional growth and continuous learning.

Work Culture & Expectations:
  • Treats all individuals with respect, kindness, and dignity.
  • Upholds VCP's organizational values, policies, code of conduct, and standards of confidentiality.
  • Brings a positive, proactive attitude to work each day and contributes to a collaborative environment.
  • Embraces opportunities for ongoing learning and professional development to enhance service delivery and support personal growth.

This job description should be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description. Any essential function or requirement of this job will be evaluated as necessary should an incumbent or applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation(s) for the specific disability will be made for the incumbent or applicant when possible.
Veterans Community Project is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, pregnancy, sexual orientation, gender identity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All VCP employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including but no limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

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