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Emergency Call Center Remote Jobs in Minnesota (NOW HIRING)

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Call Center Representative

Minneapolis, MN · On-site +1

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking qualified Call Center Representatives to join our high-volume call center team based ... Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas Work Location:

Motorola

$105K - $115K/yr

  • Medical

  • Dental

  • Retirement

... Emergency Call Handling Project Manager, you will help customers deploy a suite of Next Generation 911 solutions that will enhance their ability to respond to emergency situations. Location: Remote ...

Transworld Systems Inc.

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

One to two years' experience working in a call center environment is preferred. * The candidate has ... For Remote Positions: The minimum internet speed requirements for remote work are as follows:

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Emergency Call Center Remote information

What are the key skills and qualifications needed to thrive as an emergency call center remote operator?

To thrive as an Emergency Call Center Remote operator, you need excellent communication skills, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and sometimes CPR certification is important. Strong emotional resilience, attention to detail, and the ability to remain calm under pressure are critical soft skills. These competencies ensure accurate information gathering, prompt emergency response, and effective support for both callers and emergency personnel.

What is an emergency call center remote?

An Emergency Call Center Remote job involves handling emergency calls from individuals who need immediate assistance, such as police, fire, or medical help, while working from a remote location outside of a traditional call center. These professionals are responsible for quickly assessing the situation, dispatching the appropriate emergency services, and providing support and instructions to callers until help arrives. Remote emergency call center workers must have strong communication skills, the ability to remain calm under pressure, and access to reliable technology and a secure internet connection. This role is critical in ensuring timely responses to emergencies and maintaining public safety, even when performed remotely.

What are some common challenges faced by remote emergency call center operators, and how can they be managed?

Remote emergency call center operators often face challenges such as managing high-stress situations, staying focused without on-site supervision, and maintaining clear communication with both callers and team members. To address these challenges, operators benefit from robust training, reliable technology, and strong support systems like regular check-ins with supervisors and virtual team meetings. It's also important to have a quiet, distraction-free workspace and access to mental health resources to help manage stress. Effective time management and self-care routines can greatly enhance performance and job satisfaction in this demanding role.

What is the difference between Emergency Call Center Remote vs Customer Service Representative?

AspectEmergency Call Center RemoteCustomer Service Representative
Required credentialsHigh school diploma, emergency response training, CPR certification (optional)High school diploma or equivalent, customer service skills
Work environmentRemote, emergency response centers, high-pressure situationsRemote or in-office, general customer support
Employer & industryEmergency services, healthcare, government agenciesRetail, telecom, finance, various industries
Search & comparison intentFocus on emergency response, urgent situationsFocus on customer support, service quality

Emergency Call Center Remote agents handle urgent, life-saving calls in high-pressure environments, often requiring emergency response training. Customer Service Representatives provide general support for non-urgent customer inquiries. While both roles may be remote and require communication skills, Emergency Call Center Remote positions demand specialized training and focus on emergency situations, unlike the broader scope of customer service roles.

What are the most commonly searched types of Emergency Call Center jobs in Minnesota?

The most popular types of Emergency Call Center jobs in Minnesota are:

What are popular job titles related to Emergency Call Center Remote jobs in Minnesota?

For Emergency Call Center Remote jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Emergency Call Center Remote jobs in Minnesota look for?

The top searched job categories for Emergency Call Center Remote jobs in Minnesota are:

What cities in Minnesota are hiring for Emergency Call Center Remote jobs?

Cities in Minnesota with the most Emergency Call Center Remote job openings:

Emergency Call Center Remote jobs near you
Infographic showing various Emergency Call Center Remote job openings in Minnesota as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Agent

Doherty Staffing Solutions

Saint Cloud, MN • Remote

$17/hr

Full-time

Medical

Re-posted 29 days ago

Job description

Job Title: Call Center Agent
Location: Remote
Compensation: $17.00 per hour - paid weekly
Job Type: Temporary or Temp-to-hire
About the Opportunity

Doherty Staffing Solutions is hiring Call Center Agents for a leading healthcare services. If you enjoy a fast-paced environment and want reliable hours with weekly pay, this job could be a great fit. Read below for more information!
Apply now and our AI Recruiter, Valerie, will reach out ASAP to learn more about how you match this role!
What You'll Do as a Call Center Agent:
  • Make outbound calls to customers to return health screening kits
  • Navigate CRM systems and softphone tools to manage call activity
  • Maintain professionalism and empathy during all customer interactions
  • Ensure compliance with HIPAA and patient privacy requirements
  • Log call activity and update records accurately in system tools
  • Troubleshoot minor technical issues related to calls and systems
  • Maintain punctual attendance and readiness at shift start times
  • Represent the company positively as part of the customer experience
What You Need to Bring to the Call Center Agent Role:
  • Experience in call center, customer service, or outbound calling preferred
  • Ability to use computer systems, CRM platforms, and call software independently
  • Ability to maintain strict confidentiality and comply with HIPAA regulations
  • Ability to communicate professionally, clearly, and empathetically
  • Ability to maintain punctuality and adhere to scheduled shifts
  • Ability to work in a remote environment with minimal supervision
  • Ability to maintain a private, quiet, and distraction-free workspace
  • Strong attention to detail and commitment to accuracy
  • #DohertyStaffingPosition
Why You'll Like Working with Doherty Staffing Solutions

Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.
Ready to Apply?

Click "Apply Now" to complete our quick, mobile-friendly application. If you have questions about the Call Center Agent position, please contact our Alexandria jobs office directly at 320-763-3121.
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.

Company Description

For over 40 years, Doherty has offered customized workforce solutions and talent acquisition services to companies doing business throughout the Midwest.