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Emergency Assistance Case Manager Jobs (NOW HIRING)

The Salvation Army

Community Case Manager

Waukesha, WI · On-site

$20 - $25.50/hr

Provide client-centered support, emergency assistance, case management, referrals, and follow-up to help individuals and families move toward greater stability and self-sufficiency. Lead day-to-day ...

Community Resource Center

Case Manager

Encinitas, CA · Hybrid

$21.50 - $27.75/hr

We do this through a variety of programs including emergency assistance, domestic violence ... The Case Manager supports participants in identifying and addressing barriers to housing stability ...

Community Resource Center

Case Manager

Encinitas, CA · On-site

$21.80 - $23.57/hr

We do this through a variety of programs including emergency assistance, domestic violence ... The Case Manager supports participants in identifying and addressing barriers to housing stability ...

Community Resource Center

Case Manager

Encinitas, CA · On-site

$21.50 - $27.75/hr

We do this through a variety of programs including emergency assistance, domestic violence ... The Case Manager supports participants in identifying and addressing barriers to housing stability ...

The Salvation Army

Emergency Assistance Provider

Sidney, OH · On-site

$16.50 - $21.75/hr

Emergency Assistance Provider Job Locations US-OH-Sidney Job ID 2026-14850 Category Social Services ... case planning, assist participants in forming a plan to stabilize the crisis. 3 Provide direct ...

Tidal Basin

Case Manager Supervisor

Charleston, WV · On-site

$19.50 - $25/hr

Tidal Basin, a leading emergency management consulting firm, has an opportunity for qualified Case Manager Supervisor's for the FEMA Individual Assistance Case Management Program (Disaster Case ...

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Emergency Assistance Case Manager information

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How much do emergency assistance case manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for emergency assistance case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Emergency Assistance Case Manager vs Social Worker?

AspectEmergency Assistance Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyOften requires a bachelor's or master's degree in social work or related field; licensure may be required
Work EnvironmentCommunity agencies, shelters, emergency servicesHospitals, schools, government agencies, community organizations
Employer & IndustryNonprofits, government programs, emergency relief organizationsHealthcare, social services, government agencies
Primary FocusProviding immediate assistance and crisis intervention during emergenciesLong-term support, counseling, and resource coordination

Emergency Assistance Case Managers focus on immediate crisis intervention and providing urgent support during emergencies, often working in community or shelter settings. Social Workers have a broader scope, offering ongoing support, counseling, and resource management across various settings. While both roles require similar educational backgrounds, their primary functions and work environments differ significantly.

What cities are hiring for Emergency Assistance Case Manager jobs?

Cities with the most Emergency Assistance Case Manager job openings:

What states have the most Emergency Assistance Case Manager jobs?

States with the most job openings for Emergency Assistance Case Manager jobs include:

What are popular job titles related to Emergency Assistance Case Manager jobs?

For Emergency Assistance Case Manager jobs, the most frequently searched job titles are:

Emergency Assistance Case Manager jobs near you
Infographic showing various Emergency Assistance Case Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Community Case Manager

Waukesha, WI • On-site

The Salvation Army Central Territory
Non-Profits • 5 - 10K employees
Learn more about The Salvation Army Central Territoryexternal

$20 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 18 days ago

Key responsibilities

  • Respond to social services calls, emails, referrals, and walk-in requests; assess individuals and families to determine eligibility and appropriate assistance.

  • Manage scheduled and emergency Food Pantry operations, including client check-in, distribution, inventory, and resolution of service-day issues.

  • Supervise warehouse staff and volunteers, coordinate donations, and ensure proper procedures for food pantry and warehouse operations.

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

Job description

Job Objective: Provide client-centered support, emergency assistance, case management, referrals, and follow-up to help individuals and families move toward greater stability and self-sufficiency. Lead day-to-day Food Pantry operations and related TEFAP, food-recovery, donation, inventory, warehouse, logistics, volunteer, data/reporting, and seasonal Social Services functions. Coordinate Pathway of Hope services when the program is active.
Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
  • Respond to Social Services calls, email, referrals, and walk-in requests; schedule, interview, screen, and assess individuals and families; determine eligibility and appropriate assistance within program requirements, available funding, and delegated authority.
  • Review household income, expenses, goals, and barriers; develop practical service plans; provide emergency assistance and referrals for food, housing, shelter, utilities, transportation, health, emotional, spiritual, and other needs; and document follow-up and outcomes.
  • Administer assigned emergency-assistance programs and the client/program components of community-based Social Services grants. Understand and follow grant requirements; verify eligibility and supporting documents; prepare payment requests. Provides direct service to clients and works collaboratively with vendors, finance, development, and leadership. Track services, outcomes, progress toward grant goals, and deadlines; maintain complete files; and provide accurate client/program data, supporting paperwork, and client success stories obtained and used with appropriate consent for applications, reports, monitoring, and closeout.
  • Participate in local and divisional POH activities; identify and enroll appropriate families; complete required assessments, action plans, case notes, referrals, progress reviews, and outcome documentation. Submit required POH reports.
  • Maintain current knowledge of community resources; coordinate referrals and appropriate information exchange; participate in assigned agency, partner, coalition, and program meetings; and cultivate professional relationships consistent with confidentiality and program rules.
  • Manage scheduled and emergency Food Pantry operations, including service coverage, client check-in and flow, distribution, required signs and notices, supply orders or transfers for the Emergency Lodge and other Corps programs, and resolution of service-day issues.
  • Oversees food pantry and warehouse operations, including pickups and deliveries. Ensures proper procedures are followed for donations.
  • Supervise warehouse staff and assigned volunteers or work-experience participants; coordinate with the Volunteer Coordinator; assign schedules, routes, pantry, receiving, inventory, seasonal, and special-event work; provide training; and monitor safety, confidentiality, accuracy, and completion.
  • Maintain TEFAP and food-program compliance, including eligibility and proxy records, Civil Rights requirements and training, required notices, temperature and storage controls, FIFO rotation, spoilage or loss documentation, record retention, required reporting, and monitoring/site-review readiness.
  • Document client contacts, services, transactions, referrals, and outcomes in approved paper and electronic systems; complete timely SIMS entry and reconcile monthly data, statistics, NSS support, TEFAP, Food Recovery, Gifts in Kind, grant, POH, seasonal, and other assigned reports.
  • Lead or coordinate assigned seasonal Social Services programs - including Angel Tree, Backpack Coalition/back-to-school, Stuff the Bus, Stamp Out Hunger, and related events - from partner registration and planning through intake/registration, inventory, volunteer and site logistics, distribution, reporting, and closeout.
  • Maintain current procedures, calendars, contact lists, route and report information, program files, and transition records; complete required training; communicate operational, safety, staffing, data, or compliance concerns.

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position.
Education: Bachelor's in social work, human services, psychology, sociology, or criminal justice.
Experience: 2 years exerience working within a social services agency or social work field
Certifications: Valid Driver's License with clearance to drive from The Salvation Army's insurance carrier preferred.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Compensation: $42,898-53,623/Annually, based on experience.
Who we are:
Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
Why work for us?
The Salvation Army's brand promises to Do the Most Good® - and it's our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.
We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :
  • Competitive Salary
  • Flexible schedules and a casual dress environment
  • Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
  • Tuition reimbursement
  • Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
  • Insurance benefits: excellent health, dental, vision, life, disability
    • Discounts available for pet insurance, auto insurance, and home insurance

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.
Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 30 days of employment.
At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors.
Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.
Compensation: $42,898-53,623/Annually, based on experience.

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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