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Email Support Remote Intern Jobs in Arizona (NOW HIRING)

Communication Intern

Phoenix, AZ · On-site +1

$15.15/hr

The Communications Intern will support strategic communications, marketing, and public outreach ... All work, including remote work, should be performed within Arizona unless an exception is properly ...

... support the juvenile's treatment progress. This position provides therapeutic services in home ... com email address, from a [email protected] email, or a personal LinkedIn account that is ...

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Email Support Remote Intern information

What are some common challenges faced by Email Support Remote Interns, and how can they overcome them?

Email Support Remote Interns often encounter challenges such as managing a high volume of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to different customer needs. To overcome these, it's important to develop strong organizational skills, use templates for efficiency while personalizing responses, and proactively seek feedback from supervisors or more experienced team members. Building familiarity with the company's products and services also helps interns provide accurate and timely support, ensuring a positive customer experience.

What does an Email Support Remote Intern do?

An Email Support Remote Intern assists a company by responding to customer inquiries and resolving issues via email. Their main responsibilities include answering questions, providing information about products or services, troubleshooting problems, and escalating complex issues to senior team members. This role is typically entry-level and allows interns to develop customer service, communication, and problem-solving skills while working from home. Interns often learn about the company's processes and tools, gaining valuable experience for future roles in customer support or related fields.

What are the key skills and qualifications needed to thrive as an Email Support Remote Intern, and why are they important?

To thrive as an Email Support Remote Intern, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Gmail, and basic proficiency in tools like Microsoft Office or Google Workspace are commonly required. Professionalism, problem-solving, and time management are standout soft skills for this role. These capabilities ensure efficient, accurate, and customer-focused email support, contributing to a positive client experience and team productivity.

What is the difference between Email Support Remote Intern vs Customer Service Representative?

AspectEmail Support Remote InternCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often on-the-job training
Work EnvironmentRemote, online communicationRemote or in-office, phone and email support
Industry UsageCustomer support, tech, e-commerceRetail, telecom, tech, service industries
Search & Comparison IntentEntry-level, internship, remote support rolesCustomer service, support roles, full-time positions

The Email Support Remote Intern typically focuses on assisting customers via email in a remote setting, often as an entry-level internship with training provided. In contrast, a Customer Service Representative may handle multiple communication channels, including phone and email, and can be full-time or part-time. Both roles are essential in customer support but differ mainly in experience level, communication methods, and job scope.

What are popular job titles related to Email Support Remote Intern jobs in Arizona? For Email Support Remote Intern jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Email Support Remote Intern jobs? Cities in Arizona with the most Email Support Remote Intern job openings:
Communication Intern

Communication Intern

The State of Arizona

Phoenix, AZ • On-site, Remote

$15.15/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago


State Of Arizona rating

8.0

Company rating: 8.0 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

9th of 50 rated states


Job description

Communication Intern

Apply now Job No: 541635
Work Type: Internship, Temporary
Location: PHOENIX
Categories: Communication/Community Relations, Internship, Marketing/Pub Info

DEPARTMENT OF GAMING The Arizona Department of Gaming (ADG) regulates tribal gaming, event wagering, fantasy sports, horse racing and pari-mutuel/simulcast wagering, and unarmed combat sports; investigates illegal off-reservation activities; and provides and supports prevention, education, and treatment programs for people and families affected by problem gambling through its Division of Problem Gambling (DPG).
Communication Intern
Job Location:
Arizona Department of Gaming
100 North 15th Avenue
Suite 202
Phoenix, Arizona 85007
Posting Details:
Salary: Hourly: $15.15 
Grade: 4
Closing Date: June 28, 2026
Job Summary:

The Communications Intern will support strategic communications, marketing, and public outreach efforts for the Arizona Department of Gaming and Division of Problem Gambling, working directly under the Marketing Strategist. This role provides hands-on experience in digital government communications, with a focus on public education and stakeholder and community engagement. The Communications Intern will also assist with content creation, social media management, website updates, marketing outreach, and general communications projects to help maintain a consistent and effective message. This position will have learning opportunities, consisting of; exposure to public sector communications and regulatory messaging, hands-on experience with marketing campaigns and brand standards, development of multimedia production and digital marketing skills, and experience analyzing engagement data and campaign performance. This position will be a 16 week, part time, fall semester internship beginning on August 24 and will require 10 - 20 hours per week based on the student's schedule. The supervisor will coordinate with the intern to ensure in-office hours are scheduled each week and allow for flexibility to ensure minimum hours are met each week to complete the internship.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Draft and edit content for social media, website, newsletters, and press materials.
Assist in identifying and pursuing paid media and marketing opportunities.
Assist in planning and scheduling social media posts across platforms.
Monitor engagement metrics and compile basic performance reports.
Support the development of marketing and communications campaigns and collaborate throughout the organization to identify print resources (such as one-pagers) that would advance ADG's mission; assist with creating marketing materials.
Provide general administrative and project management support for communications projects and events.
Other duties as assigned as related to the position. (typically, 5% - 10%)

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
Public relations and marketing strategy.
Social media platforms.
Content creation and development.
Understanding of performance metrics.
Basic principles of communications.
General understanding of government communications standards.
Brand standards.
Skills in:
Writing, editing, and proofreading clear, concise, and audience-appropriate content.
Adapting messaging across different platforms.
The use of social media management and scheduling tools.
Creating visual graphics using Adobe products or similar products.
Organize tasks, manage time effectively, and meet deadlines.
Communicating professionally in a team environment.
Ability to:
Translate regulatory information into clear public-facing messaging.
Maintain consistency in tone, voice, and branding across communications.
Work independently while receiving direction and feedback.
Think critically and contribute ideas to campaigns and initiatives.
Bring creative and critical thoughts and contribute ideas to campaigns and initiatives.
Pay attention to detail.

Selective Preference(s):

Currently enrolled in or recently graduated from a program in Communications, Public Relations, Marketing, Journalism, or a related field.

Pre-Employment Requirements:

Currently enrolled in or recently graduated from a program in Communications, Public Relations, Marketing, Journalism, or a related field.
Must possess a valid Arizona driver's license.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

Benefits:

The Arizona Department of Gaming offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

If you have any questions, please feel free to contact Human Resources at humanresources@azgaming.gov for assistance.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format, by contacting (623) 955-9061 or emailing lcarrasco@azgaming.gov.
Requests should be made as early as possible to allow time to arrange the accommodation

Advertised: 15 Jun 2026 US Mountain Standard Time
Applications close: 28 Jun 2026 US Mountain Standard Time

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About State of Arizona

Sourced by ZipRecruiter

State of Arizona is not a conventional company, but the governmental structure presiding over the U.S. state of Arizona, headquartered in Phoenix, AZ. The State of Arizona operates within the industry of government administration and public services across various sectors including education, health, public safety, transportation, and economic services. These services are aimed to ensure the security, prosperity, and well-being of the Arizona citizens and communities. Founded on February 14, 1912, when Arizona became the 48th state to join the Union, the State of Arizona is committed to providing people-centric, efficient, and effective government. Its mission is to improve the quality of life for all Arizonans by providing a secure environment and advancing the state's economy.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

Year founded

1912