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Email Operations Manager Jobs in Reno, NV (NOW HIRING)

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the ... Provide high-quality phone and email support to clients * Troubleshoot client issues related to ...

KEYSTONE CPAS LLC

Client Success Manager

Reno, NV · On-site

Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the ... Provide high-quality phone and email support to clients * Troubleshoot client issues related to ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the ... Provide high-quality phone and email support to clients * Troubleshoot client issues related to ...

pregis

Quality Manager

Reno, NV · On-site

... with plant operations and new product development. * Deliver training material internally and ... Frequent use of keyboard/computer/email. * Frequent lifting, pushing, pulling (up to 25 lbs)

Max Casino

Porter-Graveyard Shift

Carson City, NV · On-site

$15/hr

Other duties as assigned by the Porter Supervisor and/or Casino Operations Manager. Note: The above ... email your request to HR@777gamellc.com, including the title of the position for which you are ...

Estes Express Lines

Dock Supervisor

Sparks, NV · On-site

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Responsible for proper communication to customers via phone, fax or email * Oversee and responsible ...

Estes Express Lines

Dock Supervisor

Sparks, NV · On-site

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager ... Responsible for proper communication to customers via phone, fax or email * Oversee and responsible ...

Country Supplier LLC

Bench Manager

Reno, NV

In addition, be responsible for overseeing the operation of the store to maximize sales and ... Familiar with how to operate a computer system and email. Familiar with standard retail concepts ...

Country Supplier

Assistant Manager - Apparel

Reno, NV · On-site

In addition, to be responsible for overseeing the operation of the store to maximize sales and ... Familiar with how to operate a computer system and email. * Familiar with standard retail concepts ...

Country Supplier

Bench Manager

Reno, NV · On-site

In addition, be responsible for overseeing the operation of the store to maximize sales and ... email. • Familiar with standard retail concepts and practices. • Familiar with reading and ...

Country Supplier LLC

Bench Manager

Reno, NV · On-site

Primary Purpose To be responsible for all daily store operations and manage all aspects of the ... email. • Familiar with standard retail concepts and practices. • Familiar with reading and ...

Empire CAT

Rental Yard Worker

Reno, NV · On-site

$20.05 - $23.30/hr

Assists Rental Operations Manager with inventory audits. * Cleans rental tractors, cabs, and ... email us greatjobs@empire-cat.com and let us know the nature of your request and your contact ...

gpac

Dental Office Manager

Reno, NV · On-site

$25.50 - $33.50/hr

... of daily operations, from the reception area to dental assisting staff. Experience in an ... You can email resumes confidentially to: eric.estey@gogpac.com All qualified applicants will ...

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Showing results 1-20

All JobsEmail Operations Manager JobsEmail Operations Manager Jobs in Reno, NV

Email Operations Manager information

See Reno, NV salary details

$80.3K

$94.6K

$107.2K

How much do email operations manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for email operations manager in Reno, NV is $94,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,700.00 and $101,700.00 per year, depending on experience, location, and employer.

What qualifications do I need to be an operations manager?

To become an operations manager, candidates typically need a bachelor's degree in business administration, management, or a related field. Relevant experience in management, strong organizational skills, and proficiency with operational tools or software are also important; some roles may require a master's degree or professional certifications like Six Sigma or PMP.

What is the difference between Email Operations Manager vs Email Marketing Specialist?

AspectEmail Operations ManagerEmail Marketing Specialist
Required CredentialsBachelor's degree in marketing, communications, or related field; experience with email platformsBachelor's degree; certifications like HubSpot Email Marketing or Mailchimp
Work EnvironmentOversees email systems, manages teams, ensures technical performanceCreates campaigns, analyzes metrics, designs email content
Employer & Industry UsageUsed in companies with large email infrastructures, tech, and e-commerceCommon in marketing agencies, retail, and B2C brands

The Email Operations Manager focuses on managing email systems, technical performance, and team coordination, while the Email Marketing Specialist concentrates on campaign creation, content, and engagement metrics. Both roles require email platform knowledge but differ in scope and responsibilities.

How much is the salary of an operations manager?

The salary of an Email Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, and additional benefits often accompany the position.

Who is higher, GM or operations manager?

In most organizations, a General Manager (GM) holds a higher position than an Operations Manager, overseeing multiple departments or the entire business unit. An Operations Manager typically reports to a GM and focuses on managing daily operations within a specific area. The hierarchy can vary depending on the company's size and structure, but generally, the GM has broader executive responsibilities.

What are Email Operations Managers?

Email Operations Managers are professionals responsible for overseeing the planning, execution, and optimization of an organization's email marketing and communication strategies. They manage email campaigns, monitor deliverability, ensure compliance with regulations, and analyze performance metrics to improve engagement. Additionally, they often coordinate with marketing, IT, and sales teams to ensure that email communications align with broader business objectives.

What are the key skills and qualifications needed to thrive as an Email Operations Manager, and why are they important?

To thrive as an Email Operations Manager, you need a strong background in email marketing strategy, campaign management, and data analysis, typically supported by experience in digital marketing or a related field. Expertise in email marketing platforms (such as Salesforce Marketing Cloud, Mailchimp, or HubSpot), analytics tools, and deliverability best practices is crucial. Strong project management, communication, and problem-solving skills distinguish top performers in this role. These abilities are important because they ensure effective campaign execution, high deliverability rates, and measurable ROI for organizational marketing initiatives.

How does an Email Operations Manager typically collaborate with other departments to ensure campaign success?

An Email Operations Manager works closely with marketing, sales, IT, and creative teams to coordinate and execute email campaigns. This collaboration involves aligning messaging with broader marketing strategies, ensuring technical compatibility with CRM and automation tools, and adhering to brand guidelines. Regular communication and cross-functional meetings help the manager address challenges like data integration, deliverability, and compliance, ensuring campaigns launch smoothly and meet performance goals.

What skills are needed for OM?

An Email Operations Manager needs strong skills in email marketing platforms, data analysis, project management, and communication. Knowledge of email deliverability, compliance standards like CAN-SPAM, and familiarity with automation tools are also important. Attention to detail and the ability to coordinate cross-functional teams are essential for success in this role.
What are popular job titles related to Email Operations Manager jobs in Reno, NV? For Email Operations Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Email Operations Manager jobs in Reno, NV look for? The top searched job categories for Email Operations Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Email Operations Manager jobs? Cities near Reno, NV with the most Email Operations Manager job openings:
Email Operations Manager jobs near you
Infographic showing various Email Operations Manager job openings in Reno, NV as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $94,599 per year, or $45.5 per hour.

Client Success Manager

Keystone CPAs LLC

Reno, NV • On-site

Full-time

Posted 13 days ago

Job description

Client Success Manager (CSM)
Location: Reno, NV (Onsite)
Reports To: Director of Operations
Role Summary
The Client Success Manager (CSM) is responsible for owning the client journey from initial inquiry through onboarding, engagement, and ongoing service coordination. This role ensures no client falls through the cracks-driving communication, workflow execution, and follow-through across teams.
This position sits at the center of Keystone's client experience, partnering closely with Principals, Tax Managers, and Operations to ensure work is properly initiated, tracked, and completed with excellence.
Key Responsibilities
Client Success Manager
Client Intake & Onboarding
  • Serve as the first point of contact for inbound leads from HubSpot CRM
  • Respond to inquiries, qualify needs, and route appropriately
  • Schedule initial consultations for Principals and Billers via Outlook
  • Prepare and send engagement letters using DocuSign and Ignition
  • Monitor engagement status (sent, signed, pending, inactive) and follow up as needed
  • Ensure completed engagement letters are properly filed and transitioned into active workflows and project fees are noted
Workflow & System Coordination
  • Work with Project Manager to create and assign projects in CCH Axcess and Workflow (per Keystone SOPs)
  • Ensure every signed engagement is assigned to the appropriate team member
  • Assist Project Manager to track project status and confirm work is actively progressing
  • Assist Project Manager to close gaps between "engagement signed" ? "work started" ? "work completed"
Client Relationship Management
  • Maintain visibility across client ledgers and service needs (tax planning, consulting, compliance)
  • Proactively flag clients who may be overlooked or underserved
  • Coordinate with Managers and Principals to ensure continuity of service
  • Support outreach for:
    • Tax planning opportunities
    • Consulting engagements
    • Follow-ups on inactive or stalled clients
Billing & Engagement Support
  • Partner with Billers, Principals. and AR Manager to:
    • Ensure tax returns and projects are billed timely
    • Confirm signatures are obtained where required
    • Maintain alignment between work performed and engagement scope
  • Monitor clients where work has begun prior to signed engagement letters and ensure proper documentation is completed
Communication & Troubleshooting
  • Provide high-quality phone and email support to clients
  • Troubleshoot client issues related to onboarding, portals, engagement letters, and communication gaps
  • Act as a central point of coordination between clients and internal teams
Tools & Systems
  • HubSpot CRM
  • CCH Axcess
  • DocuSign
  • Ignition
  • Microsoft Outlook (calendar + communication management)
What Success Looks Like
  • Every lead receives a timely and professional response
  • No signed engagement letter sits unassigned or untouched
  • Clients move seamlessly from inquiry ? onboarding ? active work
  • Billing and signatures are completed without delays
  • Managers and Principals have clear visibility into client status
  • Clients feel known, supported, and proactively served
Growth Opportunity
This role offers a clear path into more client-facing advisory work, operations leadership, or project management within Keystone.
Requirements
Key Skills & Qualifications
  • Strong organizational and follow-through skills (nothing falls through the cracks)
  • Excellent communication and client-facing presence (phone + email)
  • Experience with CRM systems (HubSpot strongly preferred)
  • Comfort working across multiple systems and workflows
  • Ability to prioritize and manage multiple moving pieces
  • Problem-solving mindset with a proactive approach

Apply