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Email Customer Support Jobs in Hawaii (NOW HIRING)

Customer Support Representative

Honolulu, HI

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer incoming phone calls and respond to emails * Assist walk-in customers and provide excellent ... Perform data entry and administrative support tasks Qualifications: * Customer service experience

Posted today

Customer Support Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION SUMMARY: Under the direction of the Customer Support Manager, the Customer Support ... Uses the telephone or email to locate or relay messages to internal staff. * Receives and records ...

Posted today

Customer Support Representative

Honolulu, HI

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer incoming phone calls and respond to emails * Assist walk-in customers and provide excellent ... Perform data entry and administrative support tasks Qualifications: * Customer service experience

Posted today

... emails including calling suppliers and expediting requests for quote (RFQ) responses and purchase order (PO) shipments. Provide quality customer support and customer assistance. The Purchasing ...

... emails including calling suppliers and expediting requests for quote (RFQ) responses and purchase order (PO) shipments. Provide quality customer support and customer assistance. The Purchasing ...

Customer Service Support

Lihue, HI · On-site

$20 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

All correspondence will come directly from Imperial Brady and not a personal email address.** Imperial Brady has a Customer Service Support role available in Lihue, HI! Join a strong and continuously ...

Customer Service Representative

Aiea, HI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative provides support to Menehune Water Company customers through telephone and email. This role requires strong communication skills, attention to detail, and the ...

Customer Care Specialist

Kapolei, HI · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as the welcoming primary point of contact for our clients via phone, text, and email ... Closely support our sales and field teams with billing, lead management, and vital administrative ...

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Showing results 1-20

Email Customer Support information

See Hawaii salary details

$11

$24

$59

How much do email customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for email customer support in Hawaii is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $27.45 per hour, depending on experience, location, and employer.

What is an email customer support representative?

Email customer support representatives are professionals who assist customers by responding to inquiries, resolving issues, and providing information through email communication. They handle a variety of customer concerns, such as product questions, order tracking, returns, and technical support. These representatives play a crucial role in ensuring customer satisfaction by offering timely and accurate responses, often following company guidelines and protocols. Their responsibilities may also include documenting customer interactions and escalating complex issues to higher-level support. Strong written communication skills and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as an email customer support representative?

To excel as an Email Customer Support representative, strong written communication, problem-solving abilities, and attention to detail are essential, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and standard office software is commonly required. Patience, empathy, and professionalism help build rapport and effectively resolve customer concerns. These skills ensure timely, accurate, and positive customer interactions, which are crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by email customer support representatives, and how can they be managed effectively?

Email Customer Support representatives often face challenges such as handling a high volume of inquiries, addressing complex or sensitive customer issues without the benefit of tone or immediate feedback, and ensuring timely responses. To manage these effectively, it's important to use clear and empathetic communication, leverage templates for frequent questions while personalizing responses as needed, and prioritize organizational skills to track and resolve open cases promptly. Collaborating with teammates and other departments can also help resolve escalated or technical issues more efficiently.

What is the difference between Email Customer Support vs Live Chat Customer Support?

AspectEmail Customer SupportLive Chat Customer Support
Communication MethodAsynchronous written communication via emailReal-time written communication via live chat
Response TimeTypically slower, hours to daysImmediate or within minutes
Work EnvironmentMostly remote, independentRemote or on-site, often multitasking
Required SkillsStrong written communication, patienceFast typing, multitasking, quick problem-solving

Both roles involve assisting customers through written communication, but Email Customer Support focuses on detailed, asynchronous responses, while Live Chat Customer Support emphasizes quick, real-time interactions. The choice depends on whether you prefer thoughtful, documented replies or immediate customer engagement.

What are the most commonly searched types of Email Customer Support jobs in Hawaii?

The most popular types of Email Customer Support jobs in Hawaii are:

What are popular job titles related to Email Customer Support jobs in Hawaii?

For Email Customer Support jobs in Hawaii, the most frequently searched job titles are:

Infographic showing various Email Customer Support job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,074 per year, or $24.1 per hour.

Customer Support Representative

TEKsystems

Honolulu, HI

$19 - $20/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 hours ago

Posted today


Job description

Customer Service Representative

Location: Honolulu, HI

Pay: $19-$20/hr

TEKsystems is seeking a Customer Service Representative to support a growing local business in Honolulu.

Responsibilities:

  • Answer incoming phone calls and respond to emails
  • Assist walk-in customers and provide excellent customer service
  • Enter and process customer orders accurately
  • Communicate order updates with customers and internal teams
  • Perform data entry and administrative support tasks

Qualifications:

  • Customer service experience
  • Strong communication skills
  • Comfortable using computers and performing data entry
  • Strong attention to detail and basic math skills
  • Ability to work in a fast-paced office environment

Schedule:

  • Monday-Friday, 7:00 AM-3:30 PM
  • Optional Saturday hours available

This is a fully onsite opportunity with a growing company that offers a family-oriented work environment. Apply today to learn more.

Job Type & Location

This is a Contract position based out of Honolulu, HI.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Honolulu,HI.

Application Deadline

This position is anticipated to close on Sep 1, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.