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Email Customer Service Jobs in Anderson, SC (NOW HIRING)

Taxwell

Customer Service Representative I

Greenville, SC · On-site

$15 - $20.50/hr

Diagnose, troubleshoot, and resolve technical inquiries from tax professionals via phone, email and ... Strong customer service skills required. * Ability to build rapport and demonstrate empathy with ...

Taxwell

Customer Service Representative I

Greenville, SC

$15 - $20.50/hr

Diagnose, troubleshoot, and resolve technical inquiries from tax professionals via phone, email and ... Strong customer service skills required. * Ability to build rapport and demonstrate empathy with ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Anderson, SC

Email Customer Service information

See Anderson, SC salary details

$9

$17

$24

How much do email customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for email customer service in Anderson, SC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are popular job titles related to Email Customer Service jobs in Anderson, SC?

For Email Customer Service jobs in Anderson, SC, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Anderson, SC look for?

The top searched job categories for Email Customer Service jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Email Customer Service jobs?

Cities near Anderson, SC with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Anderson, SC as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,789 per year, or $17.2 per hour.

Customer Service Representative- Part Time

Lose Design

Simpsonville, SC • On-site

$30.50/hr

Other

Life, Retirement, PTO

Re-posted 25 days ago

Job description

Customer Service Representative- Part Time

Simpsonville, SC, United States

About the Job

We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximizing customer satisfaction, and building and improving customer relationships.

The Role:

Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team.

Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.

Responsibilities:

  • Reply to incoming calls from customers including products and service questions and general information.
  • Refer to customer scripts when working through difficult situations.
  • Follow and where possible improve departmental processes and company service standards.
  • Ensure that all databases are kept up-to-date with progressing work and client details.
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
  • Participate in individual and team training/meetings to ensure policy and company product knowledge are up to date.
  • Keep track of customer accounts and make updates with new account information as necessary.
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
  • All other duties and responsibilities as assigned.

Required Skills:

  • Excellent customer service skills and attitude.
  • Problem-solving skills.
  • Proficient with office equipment.
  • Attention to detail.
  • Excellent written and verbal skills.
  • Excellent interpersonal skills.

Qualifications:

  • Previous work in a customer-facing position.
  • High school diploma, G.E.D. or equivalent.

Requirements:

  • Knowledge of Office Suite preferred.
  • Self-motivated and team-orientated.
  • Previous customer service experience.
  • Must have access to reliable transportation.
  • Ability to work as a member of a team.

Benefits:

  • Competitive Pay.
  • $30.50 Hourly
  • Career Development.
  • Holidays: 25 days + bank holidays.
  • Pension Scheme.
  • Paid Time Off (PTO).
  • 401(k) fixed contribution.
  • Life Insurance.

About Lose Design:

At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

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